Audience

Companies in need of a sales outreach, B2C, creator and influencer data as a service

About Customers.ai

Find your business’s unicorn leads using Sales Outreach Automation and Prospecting Data for companies of all sizes. Fill your sales pipeline automatically with 24/7 automation that leaves no lead behind. Convert engaged Instagram & Facebook audiences into high-value customers of your courses & offers. Launch an automated sales army to do sales development and outreach at a fraction of the cost of human sales reps. Leave no stone unturned, track and follow-up with leads across the most popular customer messaging channels. Run every contact and inquiry through templatized follow-up sequences to quickly qualify and drive prospects down-funnel. Customers.ai does the work of hiring an army of inside sales reps and SDRs at a fraction of the cost. Never leave hot leads hanging with alerts that notify you and your team that someone is qualified to purchase. Jump in and chat with qualified prospects from your mobile device, wherever you are, to close more deals and sales!

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Pricing

Pricing Details:
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Free Version:
Free Version available.

Integrations

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Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Customers.ai
Founded: 2014
United States
customers.ai/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

Customers.ai Frequently Asked Questions

Q: What kinds of users and organization types does Customers.ai work with?
Q: What languages does Customers.ai support in their product?
Q: What kind of support options does Customers.ai offer?
Q: What other applications or services does Customers.ai integrate with?
Q: What type of training does Customers.ai provide?

Customers.ai Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Lead Capture

Lead Notifications
Lead Qualification
Online Forms
Business Card / Badge Scanning
Lead Distribution
Data Extraction
Lead Nurturing
Dashboard
Lead Scoring

Lead Generation

Contact Import/Export
Visitor Identification
Pipeline Management
Contact Discovery
Lead Nurturing
Prospecting Tools
Lead Segmentation
Lead Capture
Lead Scoring
Lead Database Integration

Sales Engagement

Email Tracking / Automation
Sales Automation
Workflow Management
Task Management
Email Sequences
CRM Integration
Templates
Search
Reporting / Analytics
Sales / Voice Dialer
Lead Management
Call Scripts / Call Steps

Customers.ai Additional Categories

Customers.ai Verified User Reviews

Write a Review
  • Demitrious M.
    Marketing Director
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "From MobileMonkey HERO to Customers.ai ZERO"

    Posted 2023-10-03

    Pros: There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

    Cons: Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.

    Overall: When a company messes up, own it. Instead, they double down. I used them for over a year, and would NOT recommend them with how they treated me.

    Read More...
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