Audience
Enterprise level companies, market research firms, associations, and civic governments
About Customer Experience Platform
The Customer Experience Platform by IC aims to help businesses drive customer loyalty and growth. By offering a comprehensive CX solution that taps into a highly-engaged and verified community of loyal customers. By using this platform, customers can access faster, more reliable insights with better response rates compared to other traditional survey methods.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Customer Experience Platform by IC
Founded: 2015
Canada
www.customerexperienceplatform.co
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support