Audience
Businesses searching for a solution to improve their services and increase sales
About Cugic
CUGIC allow you to measure customer satisfaction, access agent performance and identify problems before execution. The analytics will help you stay on target and measure success. Chat with your customers as soon as they visit your website and resolve their queries in real-time with higher customer satisfaction. Say goodbye to expensive international calling. You can make calls directly from your device and connect with your customers instantly via audio and video calling services. Connect CUGIC with popular social networking sites like Facebook and Twitter. You can use this feature to monitor queries instantly and cater to them accordingly. For guidance regarding understanding our chat software, we are available 24/7 to help you experience a seamless Live Chat Experience with your customers. Interact with your customers with live chat sessions and display an employee image on the agent chat pop-up to ensure the best customer service practices.
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Pricing
Starting Price:
$10.00/month/user
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Cugic
Founded: 2016
United States
www.cugic.com
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Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
Support
Online
24/7 Live Support
Cugic Frequently Asked Questions
Cugic Product Features
Live Chat
Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customizable Branding
