Audience

Telecom, CSPs, ISPs, Enterprises

About Csmart Customer Value Management (CVM)

Csmart CVM is an AI-powered platform that empowers telecom operators and enterprises to maximize customer lifetime value through data-driven personalization and engagement. It harnesses AI/ML analytics and generative AI to understand behavior, predict needs, and deliver tailored promotions, loyalty rewards, and content across WhatsApp, email, SMS, and more.

Key features include:

Smart rewards & gamification to boost retention
Omnichannel campaigns with personalized offers
Behavioral intelligence for predictive targeting
Campaign precision via AI-driven insights
Configurable loyalty programs for unique customer needs

With seamless integration into CRM/BSS systems, Csmart CVM transforms marketing into a revenue engine—enhancing engagement, reducing churn, and driving sustainable growth.

Pricing

Pricing Details:
Custom
Free Version:
Free Version available.

Integrations

API:
Yes, Csmart Customer Value Management (CVM) offers API access
No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Covalense Digital Solutions
Founded: 2006
India
covalensedigital.com

Videos and Screen Captures

Csmart Customer Value Management (CVM) Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Csmart Customer Value Management (CVM) Frequently Asked Questions

Q: What kinds of users and organization types does Csmart Customer Value Management (CVM) work with?
Q: What languages does Csmart Customer Value Management (CVM) support in their product?
Q: What kind of support options does Csmart Customer Value Management (CVM) offer?
Q: Does Csmart Customer Value Management (CVM) have an API?
Q: Does Csmart Customer Value Management (CVM) have a mobile app?
Q: What type of training does Csmart Customer Value Management (CVM) provide?
Q: What pricing for support is available for Csmart Customer Value Management (CVM)?
Q: What pricing for training is available for Csmart Customer Value Management (CVM)?

Csmart Customer Value Management (CVM) Product Features

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label