Audience
Companies that need a customer support and service desk solution for SharePoint and Microsoft 365
About Crow Canyon Customer Support
Crow Canyon’s Office 365 & SharePoint Service Desk delivers an efficient way to manage requests from customers, clients, members or partners. Customers benefit from quick responses. Tracking ensures reliable follow-up. Provide your agents and support staff with an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop and that customers receive top-quality service. Provide your agents and support staff with an applications that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web. Automate case-tracking and e-mail notification to ensure that everyone stays in the loop.
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Pricing
Starting Price:
$2995 one-time payment
Free Trial:
Free Trial available.
Integrations
Company Information
Crow Canyon Software
Founded: 1999
United States
www.crowcanyon.com/sharepoint-applications/customer-support-software/
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Crow Canyon Customer Support Frequently Asked Questions
Crow Canyon Customer Support Product Features
Customer Service
Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Virtual Assistant
Workflow Management
