Audience
Companies that want to better engage their customers via messaging
About Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%.
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Integrations
Company Information
Conversocial
Founded: 2009
United States
www.conversocial.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Conversocial Frequently Asked Questions
Conversocial Product Features
Customer Experience
Analytics
Feedback Management
Knowledge Management
Sentiment Analysis
Action Management
Customer Segmentation
Dashboard
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Workflow Management
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant