Audience
Real-time service for the digital lifestyle communication and digital service providers
About Convergent BSS
Hyper connectivity and Digital Convergence are changing the landscape for customers as well as enterprises providing communications and digital services for the digital lifestyle. Service Providers are increasingly facing pressure to introduce new products and services faster, and to constantly innovate and lower their costs to remain competitive in this fast changing world. While this problem is felt by every service provider in the industry, it is particularly challenging for smaller regional operators who have a loyal customer base, but are constrained by limited resources and increasing competitive pressures from Tier 1 players in the market. Superior Customer Experience, with real-time balance management and notifications, support for multi-channel ordering and customer care, and self service capabilities from the web and the device.
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Integrations
No integrations listed.
Company Information
Capgemini
Switzerland
www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/
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