Alternatives to ConvergePoint Incident Management
Compare ConvergePoint Incident Management alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ConvergePoint Incident Management in 2026. Compare features, ratings, user reviews, pricing, and more from ConvergePoint Incident Management competitors and alternatives in order to make an informed decision for your business.
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HSI Donesafe
Donesafe
HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe; protect your team, simplify compliance, and ensure everyone goes home safe. -
2
NeuBird
NeuBird
NeuBird AI is an AI-powered Site Reliability Engineering platform that acts like your smartest, most tireless SRE who is watching your entire stack around the clock so your team doesn't have to. When something goes wrong, it doesn't just fire an alert. It investigates. It pulls from your logs, metrics, traces, and incident tickets, figures out what actually broke and why, and tells your team exactly what to do next, or just handles it. Hawkeye by NeuBird connects to the tools you already use, like Datadog, Splunk, PagerDuty, ServiceNow, AWS CloudWatch, and more and reasons across all of them the way a senior engineer would, without the 2 AM wake-up call. The result: incidents that used to take hours to resolve get closed in minutes, with MTTR cut by up to 90%. It runs continuously, deploys as SaaS or inside your own VPC, and works within your existing security controls. No rip-and-replace required. Triage and resolve incidents proactively, and faster. Escalate less. -
3
UptimeRobot
UptimeRobot
UptimeRobot is a website monitoring service with a forever free plan that lets you register with just an email and monitor up to 50 websites, servers, or keywords with 5-minute intervals. Setup takes only a few clicks. For faster checks and advanced features, paid plans offer 1-minute or 30-second intervals, along with SSL certificate, domain expiry, and heartbeat (cron job) monitoring. You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. -
4
Kroll Cyber Risk
Kroll
We are the world incident response leader. Merging complete response capabilities with frontline threat intelligence from over 3000 incidents handled per year and end-to-end expertise we protect, detect and respond against cyberattacks. For immediate assistance, contact us today. Tackle every facet of today and tomorrow’s threat landscape with guidance from Kroll’s Cyber Risk experts. Enriched by frontline threat intel from 3000+ incidents cases every year, our end-to-end cyber risk solutions help organizations uncover exposures, validate the effectiveness of their defenses, implement new or updated controls, fine-tune detections and confidently respond to any threat. Get access to a wide portfolio of preparedness, resilience, detection and response services with a Kroll Cyber Risk retainer. Get in touch for more info. -
5
Incident Tracker
Incident Tracker
The most affordable reporting software on the market today. Incident Tracker works directly with numerous Healthcare Agencies throughout the United States. Incident Tracker uses the Microsoft Azure platform for the industry’s highest security and data protection levels. Microsoft Azure is HIPAA certified, and we can review and sign a BAA for your organization if required. Incident Tracker is one of the most cost-effective, user friendly solutions on the market today. Customize categories, locations, and digitize paper forms. Automated email alerts. Automated workflows. Trending and Analytics. Report Life Cycle. Set custom statuses for easy tracking. Incident Tracker is used throughout the world for large and small security companies. It provides the documenting and analytics tools needed in your field. It also allows you to upload pictures or documents directly to the report, and most importantly, it is very user friendly. -
6
EHS Insight
EHS Insight
EHS Insight is an environmental, health and safety (EHS) management platform that empowers organizations to ensure company-wide compliance. Affordable and quick to setup, EHS Insight offers the best value in EHS software today by providing businesses with the tools they need to manage incidents, audits and inspections, compliance obligations, corrective actions and more. EHS Insight also comes with fantastic support to assist businesses during and after software implementation.Starting Price: $200.00/month -
7
Convergence IMS
Vector Solutions
Quickly and intuitively investigate, record, and report workplace safety incidents and near-misses with the Convergence IMS. Featuring integrated OSHA 300, 300A, 301, DOT, & MSHA forms. Configure the Convergence IMS just the way you need it for your organization and industry. Add information about your company required by OSHA, DOT, the EPA, or MSHA, including number of employees and your NAICS code. Our safety incident report wizard provides an intuitive guide for employees to immediately report any injury, illness, property damage, safety observation, or near-miss. Centralize and track status of all aspects of incident management with our safety incident reporting software. Document OSHA-recordable and MSHA-recordable injuries and illnesses, and submit those directly to OSHA and MSHA. Attach associated incident documents and images, including digital photos and videos. -
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Phoenix Incidents
Phoenix Incidents
Phoenix Incidents is the only native Jira incident management platform that eliminates context-switching and the need to learn new tools by building directly into the platforms your developers use every day like Jira and Slack. It manages the entire incident lifecycle, ensuring full compliance without requiring extra effort from your team with automated workflows guided by AI and industry best practices, the platform orchestrates your team’s incident response from declaration to resolution. Our RCA module , featuring an AI-supported Five Whys process, enforces clarity, identifies true root causes, and assigns actionable remediation steps. Executive reporting, including weekly report cards and real-time dashboards, tracks RCA completion and holds teams accountable, ensuring action items are closed and recurrence is prevented. Experience stress-free incident management and see a huge positive difference in coordination, RCA resolution, and on-call responsive.Starting Price: $3.75/user -
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ServiceNow IT Operations Management
ServiceNow
Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle. -
10
Rootly
Rootly
Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience. -
11
Zenya FLOW
Zenya
To learn and improve as an organization, a powerful incident reporting is indispensable. The simple and user-friendly reporting system Zenya FLOW is available when and where employees need it and will definitely increase the willingness to report. The incident management process should be logical: everyone should know at a glance who is expected to do what. Causal analyses result in lessons learned and opportunities for improvement. Zenya FLOW is also ideal for workflow management within organizations. It offers flexible possibilities to set up your own forms and workflows that suit your organization and processes. Perform root cause analysis with powerful tools, set out actions for improvement and keep an overview with real-time dashboards. Quickly and flexibly set up a variety of workflows to support your organization’s regular, recurring tasks. -
12
TheHive
StrangeBee
TheHive is a collaborative security case management platform that integrates with security tools such as SIEM, EDR, threat intelligence platforms and more, enabling security teams to manage alerts, conduct investigations and respond to incidents from a single interface. The platform works in conjunction with Cortex, an open-source engine also developed by StrangeBee to automate observable enrichment and response actions through an extensive library of analyzers and responders. Today, TheHive boasts 3500+ users worldwide, enabling them to centralize, automate and scale security operations and incident response across multiple teams, environments or clients. -
13
CloudApper Incidents
CloudApper
CloudApper Incidents is an incident reporting solution for healthcare systems that saves millions of dollars by preventing medical errors and accidents that are caused by unreported incidents. Get an immediate notification for every incident, and take prompt action that minimizes risk from an incident/accident. Get valuable insights and report from Incidents, take preventive action and ensure utmost safety at your facility. Say goodbye to all the complex paperwork. Get all information in one place to perform an efficient incident investigation. Instantly customize the Incidents app without any coding skills required. Simply select the app template, drag-and-drop the required modules, test, and publish. Modifications are immediately available on the web and mobile versions of the app! CloudApper Incidents provides you with a powerful, intuitive, and easy-to-use solution at an affordable price.Starting Price: $10 per month -
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Symmetry Incident Management
AMAG Technology
Security and safety incidents occur every day at the workplace, and organizations must proactively investigate and manage them before they escalate into unmanageable and sometimes public predicaments that impact their brand and reputation. Whether it’s a defective light bulb in a parking garage or an active shooter situation, incidents must be properly managed, investigated, analyzed, and documented so companies can take the appropriate actions. Understanding how security officers conduct activities throughout the day can help an organization create efficiencies and save money. Understand how events unfold through configurable questions, instant notifications, computer-aided dispatch, and intelligent narratives with site-specific documentation, images, and videos. Understand the implications of each action taken during and after every event, allowing you to make informed, data-backed business decisions across resources, staffing, and reporting. -
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Zinc
Zinc
The Zinc platform is an intelligent, scalable resilience and incident management system designed for buildings and multi-asset operations that unifies incident management, mass notifications, compliance, patrols, health and safety, threat intelligence, data analysis, tasks and procedures, and administration into one cloud-based platform built to help teams act quickly and stay ahead with real-time insights. It offers configurable workflows, automated communication and responses, seamless connectivity, simple intuitive design, and a complete real-time view across operations to reduce risk and improve safety. Zinc centralizes reporting and managing of incidents, evidence and investigations, daily occurrences, audits, checks and inspections, and proof of presence patrol tracking, with mobile support that works even offline. It enhances health and safety management by giving visibility to hazards and compliance tasks, while threat intelligence tools build location risk profiles. -
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Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
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IMS Compliance Manager
Innovative Management Systems
Compliance Manager is a Software As A Service application that allows you to manage: Documents - Add, update, archive and manage your Policies, Procedures, Forms and Templates. Projects - Manage your projects and documentation allowing team members to share project information. Tasks - Manage tasks, audits, nonconformances, corrective & preventive actions, complaints and incidents. Alerts - Manage e-mail alerts to improve timely close out of corrective & preventive actions. Incidents - Manage incidents, investigations, resolutions and root cause analysis. Training - Manage employee records, training logs and appraisals. Suppliers - Manage supplier records and performance evaluations. Reports - Produce reports on Audit Results, Root Cause Analysis, Training, and Supplier Performance. Manage e-mail alerts to improve the timely close-out of corrective actions. Manage supplier records and performance evaluations.Starting Price: $50 per month -
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InciPulse
InciPulse
InciPulse is an incident response and uptime monitoring platform that helps detect issues, communicate outages, and maintain up to 99.9% uptime. It provides public and private status pages, customizable dashboards with multiple themes and graph types, and supports region-based outages. The platform sends notifications via email, SMS, Slack, Teams, or webhooks, tracks incidents with detailed timelines, and allows scheduling of maintenance events. Teams can generate incident, uptime, and Mean Time reports, manage services with role-based access, and use a 24/7 chatbot for assistance, ensuring faster response, better visibility, and improved system reliability.Starting Price: $2 -
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All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.Starting Price: $4.99/user/month -
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Zero Incident Framework
GAVS Technologies
ZIF for IT Operations. Shift from Reactive to Proactive IT Operations and Enable Frictionless IT.Features Single Pane of Command. Aggregates data from different monitoring tools and devices with 100+ plugins. Actionable insights on events. Reduces noise in the infrastructure through insightful event correlation and reduced false alarms. Identify Root Cause. Detects issues in the infrastructure faster with infrastructure and application heat maps. Predictive Analytics. Forecasts issues before they cause impacts using supervised and unsupervised machine learning algorithms. Notification & Reporting. Logs incident in the ITSM tool and notifies the right people through the Virtual Supervisor. Automate Tasks. Triggers and automates repeat tasks and complex workflows. Benefits. 360o visibility of enterprise. Operational efficiency through noise nullification, driving faster Mean-Time-To-Repair. Proactive identification of risks based on patterns with no dependency on a CMDBStarting Price: $5 per user, per month -
21
Flawless
Flawless
Connect your cloud-based data sources in a minute, with our 300+ pre-built integrations. Combine data from multiple sources - without coding. Integrate with any communications or task management tools. Set up data-based monitors (no-code or SQL) to automatically detect incidents. Define flexible incident behavior, such as auto-closing based on data. Send notifications to the right channel at the right time, including a configurable escalation path. Manage follow-up directly in Flawless or forward to your favorite task management tool. Identify the biggest operational pain points based on incident logs & analytics. Improve resolution speed by tweaking playbooks of incidents with the longest resolution times. Benchmark departments/regions/teams to identify improvement potential. -
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Exigence
Exigence
Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release. -
23
Shoreline Incident Insights
Shoreline.io
Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.Starting Price: $0 -
24
7AI
7AI
7AI is an agentic security platform built to automate and accelerate the entire security operations lifecycle using specialized AI agents that investigate security alerts, form conclusions, and take action, turning processes that once took hours into minutes. Unlike traditional automation tools or AI copilots, 7AI deploys purpose-built, context-aware agents that are architecturally bounded to avoid hallucinations, and operate autonomously; they ingest alerts from existing security tools, enrich and correlate data across endpoints, cloud, identity, email, network, and more, and then produce full investigations with evidence, narrative summaries, cross-alert correlation, and audit trails. It offers a complete security stack: detection to triage alerts (filtering out noise and up to 95–99% of false positives), investigations (multi-system data-gathering and expert-level reasoning), and unified incident-case management (auto-populated cases, team collaboration, and handoffs). -
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incident.io
incident.io
Simple. Powerful. Effortless incident management. With a beautifully simple interface, powerful workflow automation, and integrations with all your existing tools, prepare for incident management like never before. We make adoption easy by meeting your teams where they already work in Slack, and integrating seamlessly with all the tools you already know and love, including Jira, Statuspage, and PagerDuty. We guide your teams through the most stressful times. Now anyone can run incidents with confidence so you can scale your organization without slowing down. Create consistency instantly with our easy to build workflows. Automate tedious processes from sending update emails to execs to compiling post-mortems, so you can focus on fixing and building world-class products. Avoid duplication and reduce unnecessary distractions by running more transparent incidents. You can assign roles and actions, provide incident updates, and find an overview of all live incidents.Starting Price: $16 per responder per month -
26
Safety Dashboard
Safety Dashboard
We help organizations to involve and engage workers to participate and contribute actively to Safety, Health and the Environment. We bring focus by flagging unwanted situations. Offer learnings from best practices and deviations and help to develop a safety culture in your organization. Boost your reporting culture! Bring incident and near miss-communication to the work floor by providing an automated and friendly interface that allows your workforce an easy way to document and report safety issues. Engage all levels of your workforce by involving everyone in the reporting process. Use our SHE Incident Management module reporting tool. This makes it easy to reward and recognize employees for making a contribution that strengthens your reporting culture. In addition to registering incidents and monitoring safety performance, the incident management module provides a means for measuring employee engagement. This can be filtered by site, department or individual.Starting Price: $199 per month -
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1st Incident Reporting
emAPPetizer
A secure and efficient solution to save all your reports online, instead of thousands of papers. Report field events quickly and securely with the 1st incident app. Forget about the old paper reports that you have to keep in a binder. Think of how simple lift would be if all of your forms were on the web or on your mobile device, all in one easy place. That’s what 1st Incident Reporting brings to the table. An incident may be started in the field but, it is the way you react and respond to an incident that is important to your organizations business process. 1st Incident Reporting gives you the tools to ensure you never miss and important field event. Efficient data analysis is the final step in an incidents lifecycle. Generate actionable reports to indentify problem areas in your day to day operations and ensure your employees safety.Starting Price: $1.00/month/user -
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BCS Tracker
BCS
With incident tracking software we can record, store and track incidents from beginning to end. An advanced incident management solution with the latest technologies that is affordable, flexible, scalable, and easy to use. BCS Tracker is advanced cloud-based and scalable software for recording incidents and daily logs in real-time (with GPS tracking). This incident management system software is an easy-to-use platform enables your organization to record and maintain a centralized database of incidents in detail. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed. Efficiently and cost-effectively analyze incidents to formulate actions and strategies to improve security. Receive real time notification so that you can respond to and deal with various types of situations effectively. -
29
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
30
Lighthouse HSE
Lighthouse HSE Management Software
When an incident occurs at any workplace, notification should be sent informing the appropriate individuals of the details so it can be dealt with appropriately. Shortly after the incident, an investigation is conducted to determine the root cause and to develop the appropriate corrective action(s) to prevent the recurrence of similar incidents. Workplace inspections are an important part of the overall occupational health and safety program and help to identify existing hazards so that appropriate corrective action can be taken. Lighthouse streamlines hazard and risk analysis by making it easier to capture data and notify others about hazards and risks, and assign control measures to eliminate or reduce the risk of harm to workers. There are many aspects of a complete vehicle maintenance process; Lighthouse manages it all. From a vehicle record, view the KMs of the last inspection, when the next scheduled maintenance is due, and access all maintenance records. -
31
Runframe
Runframe
Runframe is incident management and on-call scheduling for engineering teams, built natively in Slack. Declare incidents with /incident. Runframe creates a channel, assigns responders, and logs every action automatically. On-call rotations with escalation policies page the right person when no one responds. Analytics track MTTR, MTTA, and on-call fairness. Post-incident reviews use auto-generated timelines.Starting Price: $15/user/month -
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Infizo Desk
Infizo
Elevate your incident management and help desk efficiency with Infizo Desk, the leading software solution across industries. Seamlessly manage and prioritize help desk tickets with state-of-the-art features like automated categorization, intelligent ticket assignment, and comprehensive incident tracking, all designed to minimize response times and maximize operational efficiency. Efficiently track and manage help desk tickets with our sophisticated ticketing system software, ensuring every issue is resolved timely, enhancing customer satisfaction. Assign tickets to specific user groups or individuals, streamlining ticket assignments and ensuring accountability for each action taken. Automatically convert incoming emails into help desk tickets, allowing for seamless creation and integration with email communication. Set service level agreements (SLAs) for ticket response and resolution times, ensuring prompt and efficient support.Starting Price: $59.78 per month -
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OTRS STORM
OTRS Group
SOAR software benefits your analysts, SOC and overall organization through automated workflows and built-in intelligence. Activate the right tools and people instantly – get all hands on deck fast. Automated IT security processes – no mistakes, no delays. Prioritize, assess and manage threats faster – focus on what matters most. Create audit-proof documentation as you work – guard against future threats. SOAR software is a platform used by security operation centers, CSIRT, PSIRTS and other security teams to keep people, processes and tools safe. The incident management software uses automated incident response processes in order to ensure that security and operations teams quickly mitigate threats. Eventually, the speedy orchestration of all security operations and services results in solutions. To prevent future incidents, SOARs document all response activities in an uneditable way, ensuring that case response is available for forensic evaluation. -
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EthicsPoint
NAVEX
NAVEX One GRC Information System’s hotline and incident management solution captures and investigates ethics and compliance reports from across the organization in a centralized database. Role and rule-based routing and automated workflows will systemize and streamline processes from intake to investigation to case closure. This way, you can apply the knowledge gained from your incident management program to enhance training programs, modify policies or revise your code of conduct. EthicsPoint provides a consistent process from intake/investigation to reporting/analysis and creates the audibility that Dodd-Frank, UK Bribery Act, and FCPA investigators demand. Our professional communication specialists are available 24/7/365, and our system availability is ensured by end-to-end networking redundancy and scalability. -
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Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
36
Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
37
Klaxon
Klaxon Technologies
Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.Starting Price: $0.61 per user, per month -
38
MetricStream
MetricStream
Reduce losses and risk events with forward-looking risk visibility. Enable a modern and integrated risk management approach with real-time aggregated risk intelligence and their impact on business objectives and investments. Protect brand reputation, lower the cost of compliance, and build regulators and board’s trust. Stay on top of evolving regulatory requirements, proactively manage compliance risks, policies, cases, and controls assessments. Drive risk-aware decisions and accelerate business performance by aligning audits to strategic imperatives, business objectives and risks. Provide timely insights on risks and strengthen collaboration across various functions. Reduce exposure to third-party risks, make superior sourcing decisions. Prevent third-party risk incidents with continuous third-party risk, compliance and performance monitoring. Simplify and streamline entire third-party risk management lifecycle. -
39
PRATUS
Disaster Tech
The incident management workspace in PRATUS™ uses advanced data analytics to give disaster and crisis managers situational awareness and decision science tools in a collaborative, Microsoft Teams integrated environment. Disaster Tech's patented technology provides impact-based risk assessment to critical infrastructure with a focus on power outage prediction in support of business and mission continuity. Agencies and organizations use Pratus to be smarter when preparing for, responding to, and recovering from crises. The exercise workspace within PRATUS is used to plan, manage, and assess military and government exercises in a centralized and collaborative workspace environment. Master exercise planners and exercise staff members can plan, collaborate, and execute every aspect of an exercise from kick-off meetings to gathering data for after-action reports. -
40
Zenduty
Zenduty
Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations. Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster. Deploy customized and data-driven on-call rotations to ensure 24/7 operational coverage for major incidents. Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging. Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents. Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter. Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support, and security services.Starting Price: $5 per month -
41
Locate Global
Locate Global
Global Incident Management Solution. How it works. Simplify safety and increase resilience. Simplify safety & increase resilience. Do business safely, anywhere in the world with technology you can rely on. Locate team members and track journeys to manage risk, quickly communicate critical information, and empower employees to send an SOS simply. Monitor: Real-time global visibility. Monitor. Real-time global visibility. Manage all incidents and users easily from our central cloud-based dashboard. Pinpoint accuracy and concise information helps you make critical decisions fast, no matter when or where the event occurs. Respond: Act on critical events instantly. Respond. Act on critical events instantly. Look after your people with a smart response to any incident, anytime, anywhere. Helps to meet duty of care and maintain business continuity with tools to initiate the right response and communicate to the right people. -
42
PagerTree
PagerTree
PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.Starting Price: $10 per month -
43
Cymune
Cymune
Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program. -
44
DisasterLAN
Buffalo Computer Graphics
Buffalo Computer Graphics’ DisasterLAN (DLAN) emergency management platform provides tools for shared situational awareness, workflow-based information management, and real-time communication. Our secure, web-based tools will help your team manage all stages of the emergency management process. DLAN includes user-friendly tools for: task, mission, and resource management; secure interoperable communications; workflow-based information management; customizable real-time status boards; asset & finance tracking; Incident Action Plan & Situation Report creation; after-action reports; and daily operations. DLAN software is available as a traditional on-premise installation or as a cloud hosted service. As an incident grows in size, additional personnel can be brought in quickly, including outside stakeholders and personnel from supporting agencies, with no additional per user fees. -
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Freshstatus
Freshworks
Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes. -
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Cleric
Cleric
Cleric is an autonomous AI Site Reliability Engineer (SRE) designed to manage, optimize, and heal software infrastructure without human intervention. It operates as an AI teammate, capable of investigating and diagnosing production issues by integrating with existing tools like Kubernetes, Datadog, Prometheus, and Slack. Cleric autonomously investigates alerts, handling routine work so engineers can focus on development. It checks systems concurrently, surfacing findings in minutes instead of the hours it takes to investigate manually. Cleric reasons through problems it’s never seen before by forming hypotheses, running real queries with their tools, and only sharing findings when confident. It levels up with every investigation, learning from real outcomes to real incidents. By Day 30, Cleric can autonomously handle 20–30% of the time spent on-call, allowing your team to focus on fixes rather than repetitive alert triage. -
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Intergraph Computer-Aided Dispatch
Hexagon AB
Intergraph Computer-Aided Dispatch (I/CAD) is a suite of industry-leading incident management software. I/CAD features complete, integrated capabilities for call handling and dispatching, intelligent mapping, field communications, data reporting and analysis and application integration. I/CAD enhances the quality and availability of critical information, providing a common operating picture for intelligent response. With I/CAD, organizations can implement applications, interfaces, business rules and workflows that meet their specific needs, from single agencies to multi-agency communications centers to virtual consolidations and hub-and-spoke deployments for agencies sharing common systems. -
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Opsgenie
Atlassian
Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.Starting Price: $9 per user per month -
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ClearRisk
ClearRisk
Highly configurable, our risk management software is built for any organization looking to streamline risk management data collection and workflows, eliminate duplication, interface data across business units, and automatically generate custom reports for easy analysis all on one cloud-based risk management platform. With our claims management software you can expedite internal processes with automation, allocate premiums across assets, report on trends and losses, produce statements of values, customize built-in workflows, and communicate with internal and external sources. Effectively manage incidents with our incident management software. Simplified online data intake, automated follow-up processes, corrective action assignment, and root cause analysis. Save time and lower costs with a single data point that enables communication, eliminates redundant data entry, and enhances reporting by automating maintenance schedules, service requests, work orders, and more. -
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TaskCall
TaskCall
TaskCall is an automated incident response and management platform designed for IT and DevOps teams. It offers on-call management, AIOps, workflow automation, live call routing, analytics, status page and integration tools. Trusted across industries like retail, healthcare, financial services and government. TaskCall helps organizations detect, respond to and resolve incidents faster, minimizing downtime and improving team collaboration.Starting Price: $9/user/month
