Alternatives to Confirmit
Compare Confirmit alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Confirmit in 2025. Compare features, ratings, user reviews, pricing, and more from Confirmit competitors and alternatives in order to make an informed decision for your business.
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Jotform
Jotform
Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. -
2
Birdeye
Birdeye
irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. -
3
Sogolytics
Sogolytics
Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas. -
4
SurveyLegend
SurveyLegend
SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. -
5
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
6
CheckMarket
CheckMarket
Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...Starting Price: $995 per year -
7
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
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Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
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Semeon Analytics
Semeon Analytics
Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts from your data, measures sentiment and generates insightful dashboards. Available in 10+ native languages, government entities, security and defense agencies, brands and organizations around the world rely on Semeon’s technology to improve customer experience and citizens’ life, reduce operational costs and drive growth.Starting Price: $1200/month -
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SurveyOL
SurveyOL.com
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.Starting Price: $19 per month -
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Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
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Checker Software
Checker Software Systems
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently. Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools. Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns: Mystery shopping software; CATI surveys; CAPI surveys; CAWI surveys (Internet surveys, Email surveys, SMS surveys); Retail audit. The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents. -
13
SurveyMonkey
SurveyMonkey
A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.Starting Price: $25 per user per month -
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Spark Chart
Spark Chart
Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.Starting Price: $25/month -
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Voxco Survey Platform
Voxco
Voxco Survey Platform is a comprehensive, omnichannel solution designed to facilitate sophisticated data collection and analysis across various modes, including online, phone, and face-to-face surveys. With over 40 question types available in more than 100 languages, it enables users to create engaging and responsive surveys tailored to diverse research needs. The platform offers advanced features such as drag-and-drop survey design, complex logic implementation, and multimedia integration, ensuring a seamless and interactive respondent experience. Additionally, Voxco provides robust analytics capabilities, including real-time dashboards and in-depth reporting, allowing organizations to uncover actionable insights efficiently. Trusted by over 450 global clients in more than 40 countries, Voxco empowers businesses and researchers to capture and analyze feedback with ease. -
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Wonderflow
Wonderflow
Wonderflow provides a leading generative-AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. By aggregating and analyzing the Voice of the Customer (VoC) data from diverse sources—including online reviews, surveys, and support interactions—we deliver actionable insights that drive smarter decision-making across consumer insights, product development, marketing, and customer experience teams. We've been showing the way in the Voice of the Customer market since 2015 with the mission that at least one product or service in your life has been improved through Wonderflow insights.Starting Price: $30K per year -
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CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
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Askia
Askia
Askia builds technology to help understand and predict human behaviour. It is the technology partner of choice for visionary market research agencies, including large global networks (Ipsos, GfK, Kantar TNS, BVA, Hall & Partners), mid-sized independents and small agencies with just a handful of employees. Many of these companies have built their research systems around Askia technology, with APIs and automation at the centre. Askia provides software for data collection and reporting as well as professional services. Data Collection: - Online (no cost per complete) - CATI – VoIP, IVR, inbound, monitoring, recording & playback - CAPI (iOS, Android – Mobile/Tablet) – offline interviewing - Mixed-mode (switch-mode) – advanced data collection projects - API integrations (web services) Reporting: - Data processing - Tracker management - Analytics (online and offline) - Tabulation (online and offline) - Dashboards (online)Starting Price: $300 per month per user -
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IdSurvey
IdWeb
IdSurvey is a professional survey software tool for data collection surveys by telephone (CATI), web (CAWI), face-to-face (CAPI) or mixed mode. With IdSurvey you easily script questionnaires, collect and analyze data all in the same platform: CATI, CAWI and CAPI are perfectly integrated with each other and use a single administration interface. For web surveys, you can send your invitations with the integrated Email and SMS Sender or connect third party panels. For phone surveys, you can add IdSurvey's IdTalk VoIP dialer, predictive dialing and the Supervisor dashboard. For offline surveys, an app for Android and iOS is available on stores. The software can be offered OnCloud (hosted) or OnPremises (on the client's infrastructure).Starting Price: $180 per user per month -
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Alida
Alida
Alida gives you both broad feedback and deep insights from your customers, so you can make decisions with them—not for them. Alida has the only global CXM and insights platform that empowers brands to collect and action both deep insights AND broad feedback. Delivering a world-class customer experience with actionable customer intelligence. Alida offers an unfair advantage to some of the world’s most successful brands. We help you take the guesswork out of high-stakes decisions by listening to, and acting on, your customers’ and employees’ ideas, thoughts, and feelings. It’s the best way to reduce customer churn, create meaningful experiences, and uncover new market opportunities. We refuse to ever get comfortable sticking with what feels familiar and are committed to doing what’s unexpected as long as we are confident it’s the right thing to do. That gives us an unfair competitive advantage. -
21
Industrytics
Industrytics
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys. -
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SurveyLab
SurveyLab
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.Starting Price: $49.00/month -
23
AskNicely
AskNicely
Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day. -
24
Questback
Questback
20 years of experience built into a survey platform that will help you make smarter decisions. Insights from your customers and employees have the power to make your organization smarter. Yearly engagement surveys, pulse and talent management with more. Develop your product or team with NPS-tracker, sales pulse or customer journey. Templates, access to panels and the know-how to make your market talk. Easily design beautiful surveys in line with your brand. More than 35 ready-made and tested templates available. Choose from a wide selection of question types. Distribute your survey via email, QR-code, link or SMS. Trigger sendouts from other systems with our API. Ensure a high response rate with our proven methods. Customize how you present your data and export to ppt, excel or other. Share live reports with colleagues to turn insight into action. Use our default or build your own custom reports. -
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SurveySensum
SurveySensum
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.Starting Price: $99 per month -
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MirrorWave
MirrorWave
Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights. -
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Press'nXPress
Press'nXPress
Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences -
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Clootrack
Clootrack
Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources. -
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Key Survey
Key Survey
A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on. -
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Voxpopme
Voxpopme
Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos. -
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Affiniv
Affiniv
Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.Starting Price: $99 -
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Canvs
Canvs
Canvs AI is an insights platform that transforms open-ended text from surveys, social media, transcripts, product reviews, and more into conversational intelligence about how people feel and why. Canvs is used by some of the world’s most admired brands, research agencies, and media and entertainment companies to accelerate time-to-insights, deepen understanding of audiences, and reduce the cost of analysis. Automate the analysis of open-ended text to quickly unlock consumer insights with deep, nuanced emotional context and high analytical confidence. Quickly explore, filter, and compare findings and generate stunning data visualizations with Canvs’ intuitive, easy-to-use insights portal. Streamline analysis of open-ends in your brand and concept tests and automate the coding of unaided awareness, recall and attribute questions. Quickly identify and categorize the sentiment and emotions associated with responses and respondents. -
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Nextiva Survey
Nextiva
Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.Starting Price: $10 per month -
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Beyond Feedback
Beyond Feedback
We deliver actionable insights directly from our clients’ most important stakeholders, their customers and employees, that enable continuous improvement of our clients’ strategy and business operations. We are eminently practical, drawing on our many years of experience in leadership roles working directly for companies just like our clients'. We understand our clients' needs and we are creative in finding solutions. Our experienced Client Executives serve as a single point of contact for our clients. This enables us to learn your business well and makes us easy to work with. We do not use cookie-cutter approaches - each project is customized to meet our clients' specific business needs. Rather than generating reports full of statistical summaries that sit on a shelf, we emphasize operational insights while still providing strategic value. Our service recovery action alerts, customer-identified field reports, and employee recognition alerts are popular examples.Starting Price: $2,000 one-time payment -
35
Orbitrics
Zivot Labs Inc
Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions during surveys. Choose from different question types like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey.Starting Price: $150 per year -
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Surveyapp
Surveyapp
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.Starting Price: $23.99 per month -
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Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
38
GoSurvey
Techgrains Technologies
A survey application that allows users to collect data without an internet connection seamlessly using their smartphones and tablets. Our experience along with wide range of industry knowledge, gives us enough power to develop software of any complexity. We provide you with a team to work as your extended team, working from our location. You have full control over the team, priorities and project development life cycle. We deliver your project within the agreed time and budget with well-defined scope and specifications. Fixed price model works best if you have clear requirements. It’s a perfect model for fast-changing projects. With this type of model, work processes and delivery are fully managed by us. We estimate and agree on the particular scope of work (at least two sprints), not the full project. -
39
FoxMetrics
FoxMetrics
FoxMetrics helps you overcome the challenges with siloed systems and products. It captures, stores, and unlocks data generated from the web, mobile, and other sources and drives value from your customer behavioral data.FoxMetrics empowers businesses to collect, enrich, transform, visualize and explore your web visitor activities. Easily report on sessions, users, page views, custom events, and other related metrics. Improve the ROI by measuring, and, identifying your most effective marketing methods and campaigns to maximize conversions and sales across all channels. Your biggest challenge isn’t a lack of data - it’s the inability to quickly draw meaningful and actionable insights from it. FoxMetrics empowers restaurants to collect and analyze data from their website visitors, ordering systems, loyalty platforms, delivery platforms, location/map platforms and more from online and offline. -
40
AYTM
aytm
Whether you’re looking for a robust consumer insights platform or an experienced partner, aytm has the technology and the people you need to tap into your consumer's voice, collect actionable insights, and advance your market research initiatives. Put plainly, we’re an intech (insights technology) company. But we’re not all that plain. Some see us as their go-to research connoisseur. Others see us as a self-serve insights buffet. We like to think of ourselves as a complex, multifaceted organism that thrives on curiosity and spits out understanding. - A predictive sample engine to find and segment audiences with ultimate precision from a pool of over 100 million global respondents - A survey authoring tool that puts teams on the same page to design, edit, and collaborate on simple and sophisticated studies - An insights dashboard that delivers real-time results—allowing you to explore and analyze the platform, as well as easily share your findings with stakeholdersStarting Price: $150/month/user -
41
Medallia
Medallia
Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to -
42
PxidaCX
Pxida
Actionable insights to grow your business. Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results. Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to! Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.Starting Price: $24 per month -
43
Alchemer
Alchemer
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app. -
44
Typeform
Typeform
Create and share beautiful online forms and surveys with Typeform, a versatile data collection tool for professionals. Typeform helps users build contact forms, quizzes, employee fedback surveys, suggestion box forms, and so much more. With its smooth and gorgeous interface, users can easily customize their forms to capture the information they need, see every change in real-time, and so much more. The solution also offers over 500 integrations and comes with simple analytics to give quick insights.Starting Price: $25.00/month -
45
CFN Insight
Clarivate
Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available. -
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Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
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Cliezen
Cliezen
Proactive customer experience management to predict churn and uncover dissatisfaction for proactive intervention. Cliezen is a real-time B2B client experience and satisfaction measurement software. We deliver short dynamic feedback forms to your clients, empowering management with deeper insights into their wants, needs, and experiences. Harness Cliezen to drive client satisfaction, enhance business performance, and boost profitability. Assessing customer satisfaction and experience is crucial for sustaining and growing your company's repeat business. Cliezen excels at identifying satisfaction levels, pinpointing dissatisfaction causes, and recommending ways to enhance the customer experience. Our AI engine selects from 350+ academically validated questions, adjusting to diverse industries, respondent roles, and unique B2B relationship aspects and administers the surveys automatically. With Cliezen you automate the process and receive real-time feedback throughout the year. -
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The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
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Displayr
Displayr
Displayr is the all-in-one analysis and reporting software purpose-built for survey data. The only tool you'll ever need to uncover and share data stories. Displayr’s one app for everything, fully connecting your survey data, analysis, visualizations, and reports for seamless automation and better, faster insights. When you replace all your complicated analysis and reporting tools with Displayr, amazing things happen. Do everything in a fraction of the time, from data cleaning to analysis to dashboards & presentations. Displayr automatically does your grunt work for you plus it’s faster & easier to do the advanced analysis yourself as well. Share auto-updating interactive reports that are fully connected to the underlying analysis and source data. Doing all your analysis and reporting in one tool leaves you infinitely less room for error. But if a mistake’s spotted, trace it, fix it & auto-update everything.Starting Price: $2,699 per year -
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allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month