Audience
Companies and organizations in need of a multi-site call management application
About CommsOffice Express
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.
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Integrations
No integrations listed.
Company Information
CommSoft Software Solutions
commsoftrms.com/commsoffice-express/
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
Training
Not Offered
Support
Online
Phone Support
CommsOffice Express Frequently Asked Questions
CommsOffice Express Product Features
Call Accounting
By-Extension Reporting
Inbound Reporting
Outbound Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Unattended Call Management
Who Answered Log
