Audience
Businesses interested in an ecosystem of applications allowing them to improve the quality of customer service
About Comarch Unified Commerce Platform
Comarch Unified Commerce platform makes it possible to take full advantage of reaching your customers through multiple channels while simultaneously managing integrated sales channels in a user-friendly way. Thanks to the centralized structure of the solution, customers can benefit from the same set of features, regardless of the channel they choose. Full exchange of information between sales channels within Comarch Unified Commerce allows actions to be performed in one of the channels and then another action related to or resulting from the previous one to be completed in another channel which at that time may be more convenient for the customer. A good example here is the possibility to place an order for a product while visiting a store, with a home delivery option and the ability to track the order in an online store. Another example is purchasing a product online and then filing a claim or returning the product when visiting a brick-and-mortar store.
Integrations
Company Information
Videos and Screen Captures
