Audience
IT and customer engagement teams seeking a cost‑effective, real‑time notification platform to replace SMS and push messaging and facilitate interactive, secure customer transactions
About Cloud Alert
Cloud Alert is the most secure, cost-effective and interactive instant notification system for mobile devices, a superior alternative to push notifications and SMS A2P alerts. It is a powerful, yet simple, combination of cloud and mobile app technology that enables banks and customers to communicate at a fraction of traditional SMS messaging costs. Designed for transactional alerts, it supports reporting fraudulent transactions, sending one‑time passwords (OTPs), reporting lost or stolen cards, securing “card not present” transactions, and customer approval workflows in real time. A messaging gateway integrates with a bank’s systems to send encrypted alerts; an intelligent communication protocol and transport cluster routes and stores messages across multiple servers worldwide; and a freely downloadable mobile app displays decrypted notifications, allowing interaction such as approval or rejection of transactions.