Audience

Technical writers, tech writing teams, IT companies, developers and content creators that require a powerful and intuitive tool to create all types of technical documentation

About ClickHelp

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms.

Here is how ClickHelp makes your tech writing more effective:

* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Single-sourcing and content reuse.
* Simple customization.
* In-depth analytics and reporting.
* Readability scores and metrics.
* Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.)
* Translation ecosystem to create multi-language documentation.
* Machine translation support.
* RTL language support.
* Audit trail and IP Allowlist.
* 2FA.

Integrations: Zapier, Google Analytics, Google Search Console

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Pricing

Starting Price:
$185/month
Pricing Details:
3 pricing levels for different needs
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

ClickHelp
Founded: 2010
Armenia
clickhelp.com

Videos and Screen Captures

Play Video The Projects page The Editor mode Reporting The Settings page
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
In Person
Videos
Support
Online

ClickHelp Frequently Asked Questions

Q: What kinds of users and organization types does ClickHelp work with?
Q: What languages does ClickHelp support in their product?
Q: What kind of support options does ClickHelp offer?
Q: What other applications or services does ClickHelp integrate with?
Q: What type of training does ClickHelp provide?
Q: Does ClickHelp offer a free trial?
Q: How much does ClickHelp cost?
Q: What pricing for training is available for ClickHelp?

ClickHelp Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Preview Output
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Offline Editing
Screenshot Tool

Software Documentation

Access Roles / User Permissions
Collaboration Tools
Docs Web Hosting
Feedback Capture
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Automatic Documentation Generation
Markdown Support
Webhooks
reStructured Text Support

ClickHelp Verified User Reviews

Write a Review
  • Vasiliy S.
    System Administrator
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use tool for our documentation management"

    Posted 2023-08-16

    Pros: ClickHelp has proven to be an exceptional solution for our documentation management needs. This platform has transformed the way we create, collaborate on, and deliver our technical content. From its intuitive interface to its comprehensive feature set, ClickHelp has significantly enhanced our documentation process.
    Their support team is great!

    Cons: If offline access to documentation is crucial for you, it's worth noting that ClickHelp is primarily an online platform.

    Overall: Our overall experience with ClickHelp has been largely positive, with the platform proving to be a valuable asset to our documentation processes. The platform's strengths have certainly outweighed any challenges we've encountered, resulting in improved efficiency and user satisfaction.

    Read More...
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