Audience
Companies of all sizes that want to convert website visitors to happy customers
About ClickDesk
Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.
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Pricing
Starting Price:
$9.99 per month
Company Information
ClickDesk
Founded: 2011
United States
www.clickdesk.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
24/7 Live Support
Online
ClickDesk Frequently Asked Questions
ClickDesk Product Features
Customer Service
Live Chat
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Live Chat
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Alerts / Escalation
Automated Routing
Community Forums
Incident Management
Knowledge Base
Known Issue Management
Multiple Brands / Products
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Offline Form