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Audience

Pilates Studio managers and Pilates instructors

About ClassSwap

U.K. based ClassSwap provides affordable and easy to use software solutions for Pilates Studio managers. It saves studios a great deal of time by automating processes such as swapping classes, booking courses and sending email notifications and invoices. Our easy-to-use swapping system is a reason your clients my sign up when they are unsure of their future commitments. We offer an optional complete accounts module that can include on-line payments. All included in the price. The system is fully featured, fully customisable and the most cost-effective solution available. Free trial period. ClassSwap clients say that their customer support is 'second to none'. We currently have over 25,000 registered users and consistently receive 5* reviews. Why not take up up on our free trial offer.

Pricing

Starting Price:
£13 / $16 / €16 per month
Pricing Details:
Essential Package: Monthly: £13 / $18 / €16 or Annually £130.00 / $180 / €160
FullPack Package: Monthly: £22 / $28/ €27.00 or Annually: £220 / $280 / €270
Free Trial:
Free Trial available.

Integrations

API:
Yes, ClassSwap offers API access

Ratings/Reviews - 14 User Reviews

Overall 4.9 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.5 / 5
support 4.9 / 5

Company Information

Sunsell
www.classswap.co.uk

Videos and Screen Captures

Calendar view

Calendar view

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Videos
Support
Online

ClassSwap Frequently Asked Questions

Q: What kinds of users and organization types does ClassSwap work with?
Q: What languages does ClassSwap support in their product?
Q: What kind of support options does ClassSwap offer?
Q: Does ClassSwap have an API?
Q: Does ClassSwap have a mobile app?
Q: What type of training does ClassSwap provide?
Q: Does ClassSwap offer a free trial?
Q: How much does ClassSwap cost?
Q: What pricing for support is available for ClassSwap?
Q: What pricing for training is available for ClassSwap?

ClassSwap Product Features

Pilates Studio

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management
  • A ClassSwap User
    User
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "ClassSwap is easy to use"

    Posted 2025-08-27

    Pros: ClassSwap makes it very easy to cancel and book classes. It allows me to view all other classes. It’s simple, flexible and quick to use.

    Cons: None.

    Overall: Excellent. I’m pleased with the app.

    Read More...
  • A ClassSwap User
    Medical Secretary
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great app"

    Posted 2025-06-16

    Pros: Really easy to navigate and use - have recommended to my son for his business, as it would work well.

    Cons: All good, nothing to complain about, it perhaps looks a bit old fashioned.

    Overall: Very easy to follow, great idea for classes, I have used this several times for class swaps which has been great.

    Read More...
  • Lucy P.
    Chartered Physiotherapist and Pilates Teacher
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent online booking system for my pilates classes"

    Posted 2025-05-18

    Pros: The support from Ian at Class Swap has been amazing. He has helped me set up my account, input in all my clients, explained everything when I have questions and continue to help as I try to make all my admin more automated. I am not that technically knowledgable but it is a very logical process so between Ian and the help pages it has been easy for me to do.

    Cons: None.

    Overall: Brilliant! I have over 100 clients a week and they are now starting to change their own classes and new clients are booking in using my page on class swap. This will free up so many hours of admin time for me.

    Read More...
  • A ClassSwap User
    User
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Totally satisfied "

    Posted 2024-01-16

    Pros: I love the flexibility of being able to rearrange my classes on those occasions when I can't attend my usual class. It gives me the chance to try other classes with other teachers.

    Cons: Nothing so far, to date everything has run smoothly.

    Overall: Well satisfied, I am very pleased with this service. Not sure what else I can add that I haven't said previously.

    Read More...
  • A ClassSwap User
    User
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Super easy"

    Posted 2024-01-09

    Pros: Ability to swap allows me to fit.

    Pilates around my life very flexibly, rather than juggling my commitments around a fixed class time.

    Cons: Nothing to improve, it is very good.

    Overall: Very good.

    Read More...
  • Alex C.
    Registered Nurse
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and easy to use "

    Posted 2022-04-02

    Pros: Simple app to use to swap classes. I have used several times to swap between classes without any issues.

    Cons: I would like to see the whole term so that I can arrange all my classes for the term.

    Overall: No problem at all to use. If I was able to see the whole term it would be great so that I can plan ahead.

    Read More...
    Reply from ClassSwap
    Edited 2022-04-03
    Dear Alex, thank you for taking the trouble to review. The future dates are controlled by your studio manager and not by ClassSwap. Studio managers can set any date in advance up to 16 weeks which easily covers even the longest terms duration. This information is on the FAQ page. Had you known this I hope we would have received 5 stars. I trust you will continue to enjoy using our software.
  • Jaime P.
    Pilates Teacher
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly recommend!"

    Posted 2022-03-14

    Pros: I really like that there are 2 different software packages available, as a Pilates teacher working alone from village halls, the ClassSwap 'Essential' package was perfect for me, and very importantly, affordable. A generous free trial period is offered.

    I had been putting off setting up a class swap system for quite some time as I was concerned that I would find it difficult and stressful to set up. ClassSwap was highly recommended to me by another teacher so I decided to take the plunge. It is without a doubt one of the best decisions I have made, it is saving me vast amounts of admin time and my clients are enjoying being able to make their own swaps at their convenience.

    I didn't find the set up stressful and was able to complete it much faster than I thought. The set up support and customer service has been absolutely brilliant. This is something that is so often lacking, so it is very refreshing to receive such good customer service.

    The system is very easy to use, even the clients that were worried about understanding how to use it have been able to use it with ease, and without any support from me. I have received lots of positive feedback from my clients.

    The software is very customisable, I like that I am able to use my logo and colours. It ticks all of the boxes for me, I am able to control which level classes clients are able to book into, set deadlines for posting cancelled classes etc.

    My only regret is that I didn't do this sooner!

    Cons: I have to say that I really am unable to find anything that is a negative.

    Overall: I am extremely pleased with the software and what it is able to do, how much time it is saving me, the affordable price, the ease of use and that my clients are enjoying using it.

    I would highly recommend this!

    Read More...
    Reply from ClassSwap
    Posted 2022-10-12
    Thank you so much for this wonderful review.
  • A ClassSwap User
    Teacher
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "ClassSwap"

    Posted 2021-07-26

    Pros: I like the ease with which I can now swap classes. I used to have to cancel sessions if I couldn't get home from work in time for my booked session.

    Cons: Nothing to dislike, The ClassSwap system is a brilliant idea.

    Overall: Easy to use and means I no longer need to miss any sessions. It is an excellent system which saves wasting money.

    Read More...
  • A ClassSwap User
    Retired
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy peasy"

    Posted 2021-04-05

    Pros: No problems with system.
    Keeps me posted how and when to re enroll.
    I’m now repeating myself.

    Cons: No particular dislikes.
    I really don’t have any particular problems with this site.

    Overall: Easy to use and you get reminders when your block time is up.

    Read More...
  • A ClassSwap User
    Teaching Assistant
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Classwap for Pilates"

    Posted 2021-02-13

    Pros: The website is extremely easy to navigate. I like the option of being able to post my class if I can't make it and to choose an alternative.

    Cons: The website works really well so in my opinion there are no cons.

    Overall: A very positive experience.

    Read More...
  • Caroline N.
    Pilates Instructor
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Service"

    Posted 2020-11-11

    Pros: Excellent service from provider. Quick to respond to queries.
    The service was adapted very quickly to incorporate video classes during the first Lockdown 2020.
    Step by step guides available for users constantly being updated and improved.

    Cons: Lack of clarity in Step by Step guides at first ... they are constantly working on this and take time to help us understand!

    Overall: Excellent. It is has taken time to get used to the system, but it works! It allows clients more control of their classes and allows me more time to focus on what matters, teaching clients!

    Read More...
  • Susan R.
    Pilates class member
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "ClassSwap"

    Posted 2020-09-01

    Pros: Ease of access and system so clear that it makes no major demands on skill or memory. Nothing else to say - don't badger.

    Cons: Just being on the computer....again!

    Overall: Very positive.

    Read More...
  • Fiona C.
    Curator
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple to use"

    Posted 2020-06-17

    Pros: The navigation is very intuitive in this app. I can always find what I need easily. It’s meant I can easily make up when I need to miss my regular class, I’d never bothered before the studio used ClassSwap.

    Cons: For my taste I’d like the design to be a bit sleeker but great functionality is more important.

    Overall: Does what it’s designed to do - makes booking and paying for classes easy! I get better value from my classes now as I rarely fail to make up a missed class.

    Read More...
    1 user found this review helpful.
  • Suzi S.
    Pilates studio owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I couldn't live without it!"

    Posted 2020-06-15

    Pros: It allows clients to swap around between classes without having to contact me, therefore saving me loads of time and stress. It also allows for pre-recorded videos or Zoom classes to be uploaded for ease of access. It is also great value for money.

    Cons: I can see nothing negative about this software at present - it suits my business perfectly.

    Overall: ClassSwap enables me to spend more time teaching and less time on my admin. It is easy to use and great value for money.

    Read More...
    1 user found this review helpful.
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