Clarabridge Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Put the power of the #1 CRM to work, at a price that works for you. Launch and grow quickly with the leading AI CRM built for small businesses in any industry - available through the Starter Suite or Pro Suite. Connect marketing, sales, service, and commerce on one easy platform. Save time with quick setup and smart guidance. Harness unified data and AI to fuel your growth. Start simple with Starter Suite — an all-in-one CRM for small businesses. Scale smoothly with AI agents, integrated data, and apps in one platform. No installation needed, just sign up and go from your browser. Advance further with Pro Suite, the complete CRM that scales with your business. Automate tasks and customize your tools to deepen customer relationships and drive growth.

Overcome the biggest challenges impacting remote contact center teams and deliver best-in-class sales and CX. Focused, engaged frontline teams start every day connected to the personalized data, actions and behaviors that enable world-class sales and service - pushing them towards excellence and away from the exit. Frontline leaders are supercharged by data-driven actions that guide their teams towards optimal performance, enabling the coverage of more associates and customers, without the additional costly leader expenses. Power high-performing frontline teams with adaptive personas that model your operation's top frontline associates and managers - revealing the winning actions, behaviors and patterns hidden in your operational big data. As associates, leaders and teams achieve higher sales, better service and offer superior experiences, their winning actions are shared across the enterprise - scaling the positive impact experienced by high performing teams.

Activate customer journeys with complete visibility using infrastructure-as-code. Blotout’s SDK offers companies all of the analytics and remarketing tools they are accustomed to, while offering best-in-class privacy preservation for the company’s users. Blotout’s SDK is out of the box compliant with GDPR, CCPA & COPPA. Blotout’s SDK uses on-device, distributed edge computing for analytics, messaging and remarketing, all without using user personal data, device IDs or IP addresses. Measure, attribute, optimize, and activate customer data with 100% customer coverage. The only stack that gives you the complete customer lifecycle by unifying event, online, and offline data sources. Establish a trusted data relationship with your customers to build loyalty and maintain compliance with the GDPR and global privacy laws.

Meltano provides the ultimate flexibility in deployment options. Own your data stack, end to end. Ever growing connector library of 300+ connectors have been running in production for years. Run workflows in isolated environments, execute end-to-end tests, and version control everything. Open source gives you the power to build your ideal data stack. Define your entire project as code and collaborate confidently with your team. The Meltano CLI enables you to rapidly create your project, making it easy to start replicating data. Meltano is designed to be the best way to run dbt to manage your transformations. Your entire data stack is defined in your project, making it simple to deploy it to production. Validate your changes in development before moving to CI, and in staging before moving to production.

Built for businesses, designed for people, loved by teams. Discover why we're a leading survey platform for companies around the globe. Drive growth and innovation with a secure platform that works for your entire team. Protecting your confidential survey data is our highest priority. With encryption, SSO, SSAE-16 SOC II compliant data centers, and our commitment to HIPAA and GDPR compliance, we keep your data safe. Get access to dashboards and settings for increased visibility over user activity. Control how collected data is shared and ensure that data is both accessible and secure. Combine survey data with data you already have using integrations and APIs. Connect SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 additional integrations.

Cendyn Guestrev® revolutionizes revenue management and profit optimization for hotels and casinos. Total profit optimization Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of hotel ancillary revenue, custom to your hotel. Dynamic pricing solutions Guestrev offers open pricing recommendations by room category and market segment. Price each room category independently of overall demand based on factors such as perceived value, guests’ willingness to pay, and dynamic demand and availability indicators. Unlock true guest value Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost – down to market segment and booking channel – and total profitability while on-property.

Driven by Power BI, Revintel provides total revenue analysis that transforms your disparate datasets into actionable business intelligence. Spend more time on analysis and strategy rather than acquiring data. With 55 standard out-of-the-box reports and Revintel’s BI solution, Compose, seamlessly create your own custom brand-matched interactive visualizations in a variety of formats. The easy-to-use interface promotes cross-team collaboration. Marketing can view real-time campaign performance; sales can monitor negotiated accounts by tracking performance at the rate code level; and, of course, revenue managers can view the full picture of ancillary and room revenue at the agency, corporate and portfolio level. The easy drag & drop functionality for reports makes it simple for anyone on your team to build and analyze custom dashboards and reports in just minutes – no complex spreadsheets or programming required.

Build long-term relationships with your best guests by rewarding them with uniquely personalized experiences that keep them coming back. Cendyn Loyalty, powered by our award-winning content management system (CMS), enables you to seamlessly manage your own content, images and offers. Multiple program types are supported including stay, nights, recognition, birthday and surprise and delight for any type of hotel or brand. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and more in a personalized, members-only portal. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, recognize your loyal customers with points, vouchers, touchless gift cards, and more. Deliver customized, dynamic multilanguage communications and recognize members with personalized offers, member rates, reward notifications and more.

Built specifically for the hospitality industry, Cendyn’s CMS deftly manages content and scales with your growth. Drive website engagement and urgency with robust personalization features and easy to use administrative functionality such as room configuration, rate adjustments, booking widgets and more, to convert lookers into bookers. Our state-of-the-art cloud hosting platform allows us to provide secure, lightning-fast download speeds using CDN technology and a 99.9% uptime guarantee with half second response time to any customer worldwide. Use rich guest profile data to define and segment target audiences based on past stay history, preferences, loyalty status, guest lifetime value score and more. Rules-based automation combined with sophisticated personalization and upsell opportunities allow hoteliers to learn more about their guests, enhance loyalty and drive revenue across their business.