Alternatives to CivicPlus Municipal Websites
Compare CivicPlus Municipal Websites alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CivicPlus Municipal Websites in 2026. Compare features, ratings, user reviews, pricing, and more from CivicPlus Municipal Websites competitors and alternatives in order to make an informed decision for your business.
-
1
CivicPlus Social Media Archiving
CivicPlus
The world’s most dependable archiving software for records compliance and risk management for public entities. CivicPlus Social Media Archiving connects directly to your social networks to capture and preserve all the content your organization posts and engages with, in-context and in near-real-time. And it all lives in one easy-to-use, secure archive, so you can easily manage your online communications and help your organization stay compliant with public records laws, regulations, and recordkeeping initiatives. Social media archiving software ensures your organization’s communications are saved so you can easily respond to records requests, and remain compliant with public records laws. Capture and preserve all content you post and engage with, including deleted, edited, and hidden posts and comments. Replay records in their original context and ensure their authenticity with digital signatures and more. -
2
Cloudpermit
Cloudpermit Inc
Cloudpermit empowers agencies with simple and online community development. The software takes users from application to approval and encourages collaboration among government staff, applicants, homeowners, builders, designers, third-party agencies, and all those involved in each project. Agencies of any size can conduct on-site mobile inspections, issue building permits at least 80% faster than paper-based systems, enable the public to submit applications and complaints online, and can implement the software within weeks. Users can also send time-stamped messages within the software, pay for permits, apply for and renew business licenses, and schedule inspections online. With an unlimited licensing model, Cloudpermit allows departments to grow and succeed for continued community growth. -
3
CivicLive
CivicLive
Each CivicLive website is built on top of our intuitive CivicLive content management system. Our CMS for governments has been built from the ground up to serve the specific needs of government agencies and organizations. CivicLive websites work with you to deliver the best in modern, digital government services. With accessibility features and robust content modules built right in, our government website CMS delivers an optimal end-user experience. You'll love how our CMS provides opportunities for two-way engagement between your government organization and its constituents. Training services for CivicLive solutions focus on teaching your staff the principles of managing each citizen’s unique web experience. Through the use of our government website CMS, you can empower your staff to confidently foster citizen engagement. -
4
GOGov
GOGov
Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website. -
5
Accela
Accela
The Accela Civic Platform is the powerful foundation for our Civic Applications, and other solutions to help governments improve citizen services and fulfill the needs of growing communities. The Accela Civic Platform includes all shared technologies and functionality within a SaaS environment to meet the varying needs of government agencies, from large states to small departments. It includes everything an agency needs to make it easier for citizens to open and run a business, apply for permits, and schedule inspections. And the platform provides agencies with the flexibility and scalability to enable innovation over time–without the need to invest in new technology. Automate simple to very complex processes involving multiple departments and numerous process components. Our workflow engine assigns tasks for users, manages SLAs, routes approvals and steps, and ensures all processes stay on track. -
6
AccessE11
AccessE11
The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.Starting Price: Free -
7
Delib
Delib
Delib is a digital civic engagement company whose flagship product, Citizen Space, is a web-based platform for public sector organizations to run online consultations, community engagement, surveys, and statutory consultation processes in a single, secure environment without installing software. Citizen Space lets teams design and publish engagement activities, incorporate geospatial mapping, collect responses on desktop or mobile, analyze data in real time with dashboards, and export or report insights to support decision-making, all while meeting accessibility and privacy standards. It centralizes citizen and stakeholder participation workflows so planners, policymakers, and regulators can manage formal consultations, spatial planning, climate engagement, and calls for evidence more efficiently and with higher response rates, helping build public trust and transparency in governance. -
8
CivicPlus Process Automation and Digital Services has everything you need to provide convenient, easily accessible ways for citizens to do business with your local government, and at a cost that is tailored to meet your budget. Online service automation has never been easier using our low-code development tool. Stop fumbling with paper. Instead, connect your critical software systems to simplify and automate your day-to-day processes. Provide online access for citizens to access services, pay bills, submit licenses and applications, and more. Serve your citizens online and provide staff an easier way to do business. We understand how challenging it can be to move local government into the digital realm. 20% increase in revenue on average for clients. We offer over 150 common form templates pre-built and ready to implement, customize, and deploy instantly. From permitting to licensing to applications, get your most common citizen and staff requests online fast.
-
9
Mr Bubo City
Prominent
An excellent tool for smart cities that wish to enhance their management and their connection with their neighbors. The platform provides forms for citizens to respond through a mobile app, if they are people with possible infections positive for some virus-like "COVID-19” or “Dengue” for example, then based on the responses they provided, they can then be validated or confirmed by a doctor. You can set up a ticket typology so that the citizen, through the mobile app, can notify the relevant authorities that they are possibly infected. Allow infected citizens through the mobile app to report every "x" period of time from their own homes to the municipality, with geolocated tickets to verify the veracity of the notification. -
10
govDelivery
Granicus
With mounting pressure for seamless digital experiences, our integrated communications solution can help you easily connect and engage citizens. Everything you need to easily communicate with citizens who are interested in your services and drive them to action. Unlike other options, Granicus provides an instant Network of 300 million citizen subscribers - leading to massive audience growth and stronger engagement. Easily deliver custom messages based on demographics, location, interests, and more. Bring citizen engagement to new levels by posting across email, social media, and text messaging - all with one click of a button. We offer 150+ out-of-the-box integrations with commonly used third-party systems and services. New integrations can be built quickly to connect with other niche systems. -
11
Revise CMS
Revize Software Systems
Revize websites come with Citizen Engagement Web Applications that allow residents to be part of their government and participate more in their community! Government design is different here. We are a group of people with diverse backgrounds working together to create things that don't exist yet. Revize was the first to introduce responsive web design to the government website industry. Communication is the most important part of everything we do. Initial meetings establish client needs and expectations so there are never any unpleasant surprises. Together we determine the desired navigational architecture and prioritize what items should be accessible from the home page. In order to develop a website that truly reflects your municipality, we need to know as much as possible about your community. We take the time to do detailed research on your city’s demographics, shopping districts, downtown, parks and places of interest. -
12
CSM CXP
CSM Technologies
CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology. -
13
eMunicipality
Kratos Technology
eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. No infrastructure to buy, setup and maintain, just log-in and you get all the tools your administration needs from information through communication, service and participation. With municipality, your administration is more efficient and your citizens are happier! Build all types of online and interactive entry forms with our intuitive drag-and-drop Form Builder. Design forms to your requirements and include any type of fields, complex logic and localization without any coding. Collect citizens requests and forms with ease whether you are using a citizen portal, a mobile app or natively integrating municipality in your existing Content Management System (CMS). Process citizen requests faster and error-free for a satisfied community and happy citizens. -
14
GovMetric
GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier. -
15
DemTech.ai
DemTech.ai
Empowering democracy with technology for results-driven citizen action. DemTech.ai specializes in providing technology solutions to the world of citizen mobilization organizations. We are the creators of BeCause, a robust white-label citizen action platform designed with scalability and big data in mind for organizations of all sizes and scopes. -
16
Brightly SmartGov
Brightly (formerly Dude Solutions)
Brightly SmartGov™️ simplifies permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in a single information hub. Our browser-based solution helps your organization manage planning, permitting, licensing, inspections and code enforcement in one centralized system. Using automated, mobile-enabled technology, simplify access and processes for citizens and commerce. SmartGov, our mobile-friendly, cloud-based software, helps you drive revenue growth and easily manage permitting, licensing, code enforcement and more. Capitalize on new development opportunities, support growth and provide an optimized experience for citizens, contractors and businesses. Ensure proper permitting procedures, code enforcement and compliance, and maximize citizen engagement, with a web-based portal that promotes self-service and transparency. -
17
City2Gether
SoyHuCe
A smart city application that puts the citizen at the heart of the ecosystem by simplifying exchanges with elected officials and communities. New massive urbanization phenomena represent real challenges in economic, social, health, and logistical terms. Our environment is a mine of data that is not or little used, due to a lack of communication and interactivity. The city of the 21st century aims to exploit this data and facilitate communication between elected officials and citizens. Citizens must be actors in public life and thus positively influence the future of a city or region. The collaboration between citizens and municipalities is a strength in the development of the city. This new approach to inter-citizen communication, associated with the opportunities offered by the processing of the data collected, offers visible results on the general “state” of a municipality. Customizes to adapt to the challenges of the territory. -
18
Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR
-
19
Go Vocal
Go Vocal
Go Vocal (formerly CitizenLab) offers a digital platform designed to help local governments and organizations engage with their communities and make public decision-making more inclusive, participatory, and responsive. The platform supports a wide range of participatory tools, including surveys, ideation, mapping, voting, and participatory budgeting, all in one platform. The platform stands out thanks to the built-in artificial intelligence to analyze community input, saving governments time in processing data and providing deeper insights for informed decision-making. -
20
CivicPlus 311 CRM System
CivicPlus
Where other solutions fall short, CivicPlus 311 CRM System succeeds. You’ll find everything you need to track and complete your work in one easy-to-use package. Give your staff modern tools to do their job with CivicPlus 311 CRM System. Use CivicPlus 311 CRM System data to make your budget go further while planning for the future. Eliminate duplicate requests and know exactly where issues are, and what they look like, before going onsite. Brandable mobile app, embeddable website portal, Facebook app, & call taker interface. Route and assign service requests based on location & category. Automatically detect duplicate requests before they're submitted. Resolve requests faster with category-specific questions. Protect privacy & increase visibility with request types. Respond to the public with status updates or follow-up questions. -
21
Revize
Revize
Revize websites come with citizen engagement web applications that allow residents to be part of their government and participate more in their community. Revize offers an interactive online forms app that makes it easy for residents to submit all types of applications, like permits, dog licenses, and starting or stopping water services. The submitted forms are routed to the respective departments with full tracking and status updates available. In summary, the app allows residents to submit any application and monitor the progress of their requests. Also, the staff can build any number of forms using this app. Using this app, you can upload agendas, meeting packets, meeting minutes, proposals for review, and more to one area of your website for easy access and review before, during, or after meetings. Previous meeting agendas and information are archived per meeting for quick access at any time. -
22
Maptionnaire
Mapita Oy
Maptionnaire is a hassle-free community engagement platform. It enables cities, consultancies, and research organizations to easily collect local insights and make GIS-backed decisions. Since 2011, Maptionnaire’s customers have gathered more than 25 million responses that influenced 14,000+ planning projects across more than 40 countries. At Maptionnaire’s core are map-based tools for designing questionnaires, collecting information, and analyzing data. Maptionnaire also helps planners and local governments to collaborate, report, and communicate about community engagement and participatory budgeting projects with citizens and stakeholders, as well as internally within the organization. -
23
FAMA SMARTcity
FAMA Systems
FAMA SMARTcity is the solution designed specifically for local government. This tool is capable of serving the different areas of city management from a centralized information core. Collects information from the different systems and sensors that serve the city. Powerful dashboard for public managers. Platform integrated with the APIs of the cities. Integration with the viewer that allows visualizing on a GIS map information from other sources (Big Data, IoT, BI, municipal databases, social networks, etc.). The communication channel between citizen-administration-external suppliers/local police, which streamlines processes and optimizes the management and resolution of incidents. Greater transparency of the administration towards the citizen, making information on assets, maintenance, works, investments, etc. available to them. Greater involvement of citizens in the maintenance of assets, as well as in improving the quality of life in their municipality. -
24
QAlert Citizen Request Management
QScend Technologies
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S. -
25
365 Community Engagement
365Labs
Build a stronger partnership with citizens & create safer communities together. Sometimes life and death situations depend on a vigilant citizen taking a picture of an incident or sending a tip to law enforcement. 365 Community Engagement tools enable everyday citizens to help their communities become safer by providing critical information to law enforcement anonymously, straight from their phones. The app immediately passes information from citizens to law enforcement to help agencies save lives and solve crime faster. Agencies can alert citizens of important crime and safety updates and request information to help solve crimes faster. Allow citizens to submit non-emergency incident reports directly from the safety and comfort of their homes. Easy-to-use online portal streamlines report submission and reduces paperwork. Report submissions sync with RMS for officer assignment and follow-up. -
26
MyCity App
Tyler Technologies
A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.Starting Price: Free -
27
TEKConnectGov
TEKConnectGov
TEKConnectGov custom municipal government software helps your city perform tasks efficiently to serve your citizens effectively. TEKConnectGov has several different modular-based options, allowing you to select only what you need. Citizens can apply, track, and pay for permits online. Issue, track, and manage notifications and complaints by property. Your city's greatest asset is its citizens. This tool helps them be a part of your team. Minimize downtime and repair costs of city assets through proper asset management. Enter, approve, or reject time from anywhere. Utilize city facilities effectively with our reservation online portal. Issue, track, and manage nuisance calls by property or person. Our experienced team has the business process knowledge to help you gain efficiencies, cut down on paperwork, and empower your city. Our public-facing portal flows seamlessly from your city's website. Its user-centered design makes for easy-to-use applications. -
28
Ctzen
Ctzen
Hassle-free communication platform that allows citizens to report incidents directly to the public official in charge of the attention. We work along with governments to attend quickly and efficiently all citizens' concerns. We offer a free mobile application for all citizens, allowing you report incidents and follow-up them in real-time. We capture the accuracy and frequency of data reported by you to optimize governments workflow, reduce emergency response times, and improve overall productivity.We encourage citizens to download our app and report all your incidents or write us, that way we're going to put your government in our waitlist! Download Ctzen, take a picture, pick a location and send it to your town hall. Start reporting all the things that concern you. Let's improve your city. We are passionate delivering an intuitive product, so citizen can use it without any problem. There are no excuses, download our apps and start making better places to live in. -
29
Decidim
Decidim
Free, open, and safe technology with all democratic guarantees; reprogramming democracy is now possible with Decidim. Decidim helps citizens, organizations, and public institutions self-organize democratically at every scale. We can assist in configuring a system of democratic governance in all kinds of organizations. Decidim ensures transparency, traceability, and integrity of information like never before, providing security, privacy, and confidentiality to all participants. It's a platform designed entirely with free software and open and collaborative content, thanks to the Metadecidim community. With Decidim, we're implementing a flexible democratic system. Hundreds of organizations around the world trust Decidim for their democratic processes. Metadecidim is the community that collaborates in the design of the platform and the development of the project. Together, we design and create new features and report bugs for the continuous improvement of the platform. -
30
Granicus
Granicus
More than 5,500 global government agencies have chosen Granicus to modernize their online services, website & CMS, digital communications strategies, public meeting experience, and records management. The Granicus Civic Engagement Platform connects people and government with a unified experience that integrates website, online services, digital communications, and more to serve every resident equally and inclusively. Our platform uses powerful, cloud-based technology to better connect people and government with low-code solutions unified, intuitive digital experiences; expanded reach to access your community easy collaboration and rich resident feedback. Purpose-built for government, our solutions are built with the infrastructure, scale, and security to empower public servant leaders across state, federal, national, and local agencies. -
31
Hopstay
Hopstay
Improve urban experience & optimize customer support with the only conversational AI framework built purely for cities & city marketers. Cities & municipalities use our technology to manage knowledge, optimise citizen support, automate tasks & broadcast city-related updates. They more efficiently process complaints, tasks & queries that are otherwise tedious & painful for citizens. Invest in citizen-centric projects that improve the citizen experience & allow your organization to operate at its maximum capacity. Destination marketing organizations use our technology to automate customer support, increase content reach and transition to a 24/7 organization. -
32
Catalis
Catalis
Catalis is North America’s leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens. -
33
MetroQuest
MetroQuest Software
Tired of input from the same narrow group of people? By making public involvement fun with MetroQuest, it’s common to engage 2,000 to 10,000+ survey participants across a broad demographic, including those hard to reach, traditionally underrepresented audiences. Finally, broad support for your plans. MetroQuest brings planners and citizens on the same page by simplifying public participation in complex planning projects. It’s optimized to educate the public and quickly collect informed input that’s reliable. Participants can see the impact of their choices in mini-games to learn about planning alternatives and trade-offs based on their own priorities. MetroQuest is optimized to give decision-makers the confidence they need to make critical public investment decisions. That means both quantity and quality – engaging thousands of people from a broad demographic and collecting quantifiable, trustworthy input to better support urban and transportation planning decisions. -
34
CivicTrack
CivicTrack
Constituent management software for your mission. Powerful cloud software to help you build meaningful relationships with the people you serve. CivicTrack makes casework easier than ever. Connect constituents to services they need, provide timely updates and track every message related to a case on one screen. CivicTrack allows you to store all contact and interaction data in one centralized web space, creating a holistic record for each constituent. CivicTrack allows you to track cases, email people and store files in one easy place with all actions and correspondence recorded. Switch from Excel or another provider? We offer implementation assistance to ensure that your data smoothly and securely transfers into CivicTrack. As intuitive as CivicTrack is to start using it, we provide free training for our users and ongoing support. Permission-based access per user and a high degree of customization to meet your needs.Starting Price: $46/month -
35
MGMS
Business Management Systems
Municipal Geographic Management System is a planning, permitting, and licensing solution that provides improved productivity, efficiency, and responsiveness to your citizens. Allow your property owners to apply for permits online. Your team will receive these requests in real-time so you can review them and send them off for inspection. Permitting processes that used to take your team weeks only requires a few button clicks. Many departments within your municipality will find the permitting and code enforcement solution helpful, including community development, building, planning & zoning, code enforcement, engineering, and more. We eliminate the need for separate modules or software for different departments by focusing on the parcel rather than the department. This gives you the ability to look at any pending applications, restrictions, conditions, or violations. -
36
Intranet Quorum
Leidos Digital Solutions
Intranet Quorum (IQ) is the leading communications and process management tool powering the public sector. Proudly serving 65% of the United States Congress, 50% of U.S. Governors and dozens of federal, state and local government agencies in every corner of the country. With over 30 years of service, Leidos Digital Solutions, Inc. is proud to be the market leader in citizen services technology. Our commitment to innovation, ongoing investment in emerging technologies, and dedication to superior customer service has helped us earn, and maintain, a trusted partnership with elected officials and government agencies all over the country. With 100+ federal, state and local government agencies and organizations as our clients, Leidos DSI proudly serves public sector clients from Hawaii to Maine and everywhere in between. We deliver the innovation you expect with experience you can trust. -
37
ACCEO Municipal
ACCEO Solutions
Designed to improve the services relied on by citizens, ACCEO Municipal offers all the solutions necessary for effective municipal management and meets the exacting needs of any city manager. With centralized accounting modules, property and asset data, leading-edge recreation management solutions, tools for the management of established rules and procedures, and tools for city clerks, the ACCEO Municipal software suite allows cities and municipalities to take care of everything. Discover ACCEO Municipal’s full range of features and functions. Bring your municipality into the digital age and join the smart city community with software solutions from PG Solutions! For more than 40 years, PG has been associated with innovation and success with municipal decision-makers. Discover our different product ranges, adapted to the multiple needs of your community! Let's develop your municipality together! -
38
Salesforce Government Cloud
Salesforce
Government cloud plus is designed to meet the security needs of U.S. federal, state, and local customers, U.S. government contractors, and federally funded research and development centers. (FFRDCs) so organizations can focus on what matters most — the mission. Improve customer satisfaction and employee efficiency through easy-to-use business applications for federal, state, and local agencies, government contractors, and aerospace and defense organizations. Rigorous security monitoring and remediation program aligned with FedRAMP and DoD requirements - including annual third-party assessments (3PAO) to evaluate security controls. Get direct access to our highly skilled U.S. citizen support team for expert answers fast – whether you have how-to questions, technical issues, or need to troubleshoot code. -
39
citizenserve
Online Solutions, LLC
The way you do business is changing. The ability to work virtually with your citizens, business owners and contractors is critical. Learn how citizenserve can help you. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors at a distance. Streamline and simplify application, review, resubmittal, public notification and hearing processes. Automatically accept and route online citizen requests to the appropriate department or person. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors.Starting Price: $900.00/year/user -
40
TownController
Sharenology
TownController is a web-based software solution that allows municipalities to streamline applications, permitting and building inspections and planning. Schedule meetings, manage meeting minutes, and post approved minutes to the municipalities public-facing website, all in one easy-to-use solution. The citizen (public) access portal provides access to enter, submit, manage, and pay for applications online. Sharenology’s TownController™ software acts as a central database for municipalities to manage, track, automate and report on applications and permits, board meetings, building inspections and related activities. All your application form data (in municipal form/format) can be saved as PDFs and securely backed-up to your choice of storage locations, your existing server through FTP or various cloud storage providers like Dropbox, Google Drive and more. Municipalities can access and download their data on demand — providing anywhere and anytime access to your data. -
41
TownCloud Agenda
TownCloud
We have reimagined local government software with purpose-built solutions, the ability to trial every product before your purchase, affordable monthly subscriptions, and rapid implementations. TownCloud is the solution to simplifying, modernizing, and speeding up your local government workflow. With TownCloud Revenue, there are no more recycled batch processes to run or spreadsheets to update. Skip the buzzwords, connect with your citizens. TownCloud Engage makes it easy for people to do business with you. We follow the Americans with Disabilities Act (ADA) guidelines to ensure you are accessible. Our built-in transparency tools build trust with citizens. Functionality is focused and simple so it is a pleasure to do business. Agenda provides simple and efficient creation and management of meetings, minutes, and packets. Publish your with information with a single click. Flexibly display data for your local citizens with unlimited categories and views of data. -
42
Citizen RIMS
Sun Ridge Systems
Today, there is a growing demand in communities for access to law enforcement information and public records. Maintaining agency transparency has become crucial to fostering positive relationships with these communities. Distinguishing itself from generic “crime mapping” products, Citizen RIMS stands out as a unique offering tightly integrated with other Sun Ridge Systems products. In essence, Citizen RIMS is purpose-built to operate with RIMS seamlessly. This integration holds significant advantages, including the assurance of accurate data, adherence to departmental security controls, an expanded set of features, and more comprehensive information for each operational aspect. Upon entering this website, users will encounter a customizable disclaimer. Explore live and historical Incident mapping to visualize real-time and past Incidents and showcase crime patterns via interactive maps. -
43
Munission Permit
Munission
Best of breed tools crafted to modernize government agencies. Munission represents union, collaboration, combination, and purpose. Today’s modern municipalities, public safety & social service agencies have complex needs and problems that they need to solve. Citizens have increasingly high expectations for service and self-service along with growing demands for transparency and access. Public safety officers are tasked with operating in a pandemic, managing protests, crowd control, and diffusing intense situations. And when those situations escalate to violence, fire, or threaten the life of a child or citizen, immediate cross-departmental coordination is critical. Social service agencies are becoming more modern in their use of technology to manage individual cases and match programs and services to those in need. These agencies and organizations are leveraging new federal funding or grants to drive their acquisitions of platforms like Munission SSP to accelerate their programs. -
44
PayIt
PayIt
Paylt is bringing governments and people closer together through our award-winning, SaaS platform. PayIt offers an all-in-one, citizen experience platform for state and local governments. We provide any agency, regardless of size, a fully configurable and custom-branded digital platform that empowers you to meet citizens where they are, whenever they want to do business. With PayIt, citizens can access essential government services any time from their computer or mobile device—and our native Android and Apple apps make the mobile experience even easier. We help you deliver a seamless citizen self service experience that fits everyone’s busy schedule. Your citizens can start a bill payment or vehicle tag renewal on one device and finish it on another when they’re ready, without having to start over. With more digital access and real-time payment processing, government agencies can realize time savings, higher revenue collection and faster time-to-revenue. -
45
NextRequest
CivicPlus
Give your agency a boost on compliance regulations and laws. With NextRequest powered by CivicPlus, you can rapidly respond to audits, examinations, and legal inquiries with our suite of compliance features. Easily track record requests, communications, and document production for proof of compliance. Agencies of all types and sizes use NextRequest to accept, coordinate, and fulfill record requests all in one place. Our public records management software works cross-departmentally to streamline requests so that no request goes unanswered. Automate your workflow and ensure requests are seen through from start to finish. Accept requests through a modern online portal. Connect requesters with self-serve information. Route to staff automatically. Maintain compliance with dashboards and audit trails. -
46
OneVu
IEG4
IEG4’s OneVu solution enables a single digital window into your council to be provided to your customers. Designed to solve customer queries, not just surface data, OneVu has reduced phone calls in some councils by up to 50%. OneVu enables your customers to self-serve and get personalized answers to the most common questions you are frequently asked already. As well as providing the ability for customers to submit and track the progress of over 300 different pan-council services. With over 30% of telephone calls related to progress checking or failure demand chasing, OneVu stops this with progress checking on every single online form. A library of 250+ forms is available from day one to get you up and running fast and with eDesigner you can add even more. OneVu comes with an open process – a next-gen workflow engine capable of having multi-stage processes that can be tracked by the citizen online within their OneVu account. -
47
CivicPlus Agenda and Meeting Management
CivicPlus
CivicPlus Agenda and Meeting Management has everything you need to streamline your agenda management process online. And at a cost that is tailored to meet your budget. Streamline the agenda creation, review, and approval process. Aggregate information, reports, approvals, and notes in a single repository. 10-X your productivity with built-in automation to expedite document creation. Easy-to-use item entry allows content contributors to save time by entering agenda items, uploading attachments, and sending through approvals workflow with a few clicks. Publish agendas and minutes directly to your CivicEngage® website. Give officials a personal, secure location to review and take notes on meeting content, including agendas, supporting documents, meeting minutes, and media. Keep board members in sync with in-meeting visual cues and integrated electronic voting. -
48
CitySuite
Harris Enterprise Resource Planning
CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules. -
49
illico
NeoLedge
Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth. -
50
CityView Suite
CityView
CityView offers comprehensive out-of-the-box software for community development and municipal land management. From land use planning to permitting, code enforcement and licensing, CityView facilitates a paperless process that shortens permit and case turnaround, eliminates redundant work, and increases productivity. CityView offers a full suite of software for development, code enforcement, licensing & other regulatory services. Comprehensive permitting, inspections, reviews and approvals combined with online processing and payments from citizens and contractors reduce time, cost and errors, and engage your constituents. Streamline and automate your permit approval and issuance process. Remove paper from the plan review process & save your contractors time and money.
