Alternatives to Cisco BroadCloud
Compare Cisco BroadCloud alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Cisco BroadCloud in 2025. Compare features, ratings, user reviews, pricing, and more from Cisco BroadCloud competitors and alternatives in order to make an informed decision for your business.
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Ooma Office
Ooma
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.Starting Price: $19.95/month per user -
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Talkroute
Talkroute
What is Talkroute? Talkroute is a UCaaS provider that gives you the ability to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Making and receiving business calls Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone. Texting with your customers Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers. Video meetings with your team Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.Starting Price: $19 per month -
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XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
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Voicemaxx CE
Intrado
An enterprise-grade cloud-based calling solution fully hosted and managed by Intrado, with the added benefit of team collaboration, which includes: messaging, meeting, and mobility solutions and the features and benefits of Cisco Webex devices. VoiceMaxx CE includes Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon Cisco’s tried and true on-premises Call Manager offering, making it an ideal service for medium to large organizations switching from a premise-based service or those with Cisco infrastructure already in place. This solution is fully supported by Intrado with geo-redundant data centers—providing enhanced business continuity and disaster recovery—and 24/7 monitoring and support from Cisco-certified engineers.Starting Price: $25.00/month/user -
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Yeastar Cloud PBX (legacy)
Yeastar
Yeastar Cloud PBX (legacy) is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
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Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
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GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
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8x8
8x8
A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.Starting Price: $19.99 per month -
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Cisco BroadWorks
Cisco
Cisco BroadWorks is an enterprise-grade calling and collaboration platform delivering unmatched performance, security and scale. Hosted by Cisco service provider partners, it integrates with Cisco Webex to meet the full range of enterprise communications and collaboration needs. Cisco BroadWorks is the world’s leading cloud business communication platform. It supports over 26 million business users worldwide, in enterprises ranging in size from micro business to multinational corporations. Cisco BroadWorks offers mission-critical security, quality and reliability, providing up to 99.999% availability with full redundancy. It supports all region/country regulation for security, data privacy and law enforcement. Cisco BroadWorks provides the full complement of PBX features at the user, group, site and enterprise-wide levels. For example it supports hunt-groups, auto-attendant, unified messaging and contact center functions. -
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CDC Telephony Software
CDC Software
CDC Software’s cloud-based solutions empower companies to quickly and cost-efficiently integrate their telephony and CRM systems, giving call center agents the information they need to delight customers, on each and every call. With CDC, agents are delivered caller information via CTI screen pop – name, location, service history and more – before they can even say “hello.” Users, tickets and items are created in real time, with no manual work necessary. Call information (and even recordings) can be archived in the CRM or another third-party application, platform, database or web service automatically, as soon as the call is finished. Simply put, it’s the easiest way to make your customers, your agents and your bottom line a whole lot happier. Priced per seat as a subscription, rather than an up-front capital expenditure, CDC combines a robust core engine with prebuilt connectors for leading CRMs, telephony systems and other critical pieces of the customer service puzzle. -
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Go Integrator Cara
Go Integrator Cara
Go Integrator Cara is a unified communications client for the Cisco BroadWorks hosted telephony platform. It comes packed with features that allow instant access to relevant information and provides integration to contact-orientated business systems and CRM applications, offering a standard set of integration features with over 300 popular cross-vertical and vertical-specific applications. This provides significant productivity gains, for example, knowing who is calling and quickly getting their details on the screen or simply clicking on their contact number to automatically dial the number. Go Integrator Cara saves your customer both time and money. Cara comes with a built-in SIP Softphone which can be configured and enabled using a standard BroadWorks device profile. Add a record to the integrated CRM directly from the client call history page or active call preview window. Manually or automatically creates an activity record of a call received within the integrated CRM. -
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Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.
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Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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CallTower
CallTower
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers. -
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Cytracom
Cytracom
Cytracom makes VoIP simple—simple to sell and simple to use. With a reliable platform built on flexible, cloud-based technology, Cytracom delivers fully managed, enterprise-grade Hosted VoIP tailored to small business needs. A 100% channel-driven model brings its nationwide partners directly to customers, providing the ease and comfort of working with local, trusted managed service providers. As the move to the cloud continues, Cytracom VoIP solutions enable partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom’s commitment to their success and confidence in its solution. Visually build, deploy and manage corporate networks, public cloud connectivity and SD-WAN without legacy edge appliances.Starting Price: $27.95 per month -
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RingLeader
RingLeader
RingLeader is changing the way businesses and teams communicate. We’ve developed new technology that we call “Crowdvoicing” to allow small businesses and teams to rapidly deploy cloud-based phone service to their team for as little as a single day. For Enterprise businesses, our SIP Trunking technology works perfectly with all makes and models of PBX hardware. Most of our SIP customers don’t even need to purchase additional hardware to use our trunks. We are one of the few NATIVE SIP providers in the world. The smartest way is always the simplest way. RingLeader helps your business communicate smarter, faster and longer – from the work office or the home office – with flexible solutions designed to fit your small, medium or large team. All supported by real people who really answer the phone. RingLeader offers the fastest, simplest way for businesses to streamline how they communicate with their people – from colleagues to customers, both inside and out. -
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My Call Cloud
My Call Cloud
My Call Cloud provides robust, stable, and user-friendly hosted cloud Contact Center Solutions. My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, and other services such as No-Dial (voicemail delivery to cell phones without ringing) are just a few of the full-service suite options available to our Call Center Software Business Partners. Upgrade your contact center software expectations with My Call Cloud automated dialer technologies. With full campaign and list management, leads can be optimized to reduce call ratios, achieve sales and marketing goals and connect with customers real-time without delays. Built-in safeguards ensure compliancy with the Telephone Consumer Protection Act with multiple internal do-not-call lists supported. Best in class cloud call center software!Starting Price: $65.00/month/user -
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Zero
Zero
Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.Starting Price: $8 per user per month -
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Bria
CounterPath
Bria is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams and Bria Enterprise include team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Check out counterpath.com for more details!Starting Price: $2.95/user/month -
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Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.Starting Price: $10/month
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NetFortris Comm-unity
NetFortris
Unify Your Communications! Call, chat, text, fax, conference, collaborate and more - all in one platform! NetFortris Comm-unity unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run. And, we put it in the cloud, so that your team can collaborate from any device, anywhere — office, home or on the go! NetFortris Comm-unity is designed to meet your business communications needs today and tomorrow. Comm-unity scales easily as your business grows, always works when you need it and gives your team the latest functionality at their fingertips. With all communications channels in one place, you can streamline teamwork and improve productivity. Your team can access Comm-unity from any internet-enabled device to work from home or on the go. Comm-unity expands as your business grows – whether you're adding hundreds of users or just one.Starting Price: $19.99/month/user -
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Phonology
Phonology
Enterprise VoIP from Phonology is specifically designed for the SMB & Large Institutions. It helps customers Connect,Communicate and Colloborate enabling seamless communications across channels offering together best of Quality and Flexibility in VoIP Solutions Phonology provides powerful, high quality Hosted PBX solution for cloud phone service. Through virtual extensions of our multitenant cloud telephony system, you can now enjoy all the features of a large enterprise PBX systems and connect your favorite third party applications to the telephony. Unified Communications, as the name suggests, is a communication solution which unifies and let you connect and collaborate over one single system. Worried about managing the physical and wired PRI / BRI / PSTN Lines? Gift your businesses, the SIP Trunks from Phonology and manage your communications hassle free and efficiently. -
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Gamma
Gamma
Voice, mobile and connectivity products for all business sizes. Benefit from a business-only network owned and run entirely by Gamma. Built from the ground up, the network enables us to deliver services more efficiently while offering high levels of automation and a governance structure that provides outstanding platform security and service continuity features. Raise productivity, boost agility and increase collaboration by deploying Gamma’s award-winning range of UC products. From messaging and video calling to instant conference services, we help reduce costs and operational complexity while driving up employee engagement. Gamma is a leading provider of Unified Communications as a Service (UCaaS) into the UK, Dutch, Spanish and German business markets, supplying communication solutions via our extensive network of trusted channel partners and also directly. -
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Mango Voice
Mango
Mango Voice lets you modify your own phone system and call flow! Our proprietary Digital Switchboard has an easy drag-and-drop system. Mango Voice makes it easy to control how each extension handles an incoming phone call. With our Digital Switchboard, you can simply choose from a list of operations and drag them onto a dial plan. Reposition operations in the dial plan however you want by dragging them around. When you are finished, just click save and the changes will take effect immediately. Mango supports most Cisco and Yealink phone models. Any phones outside of those models do not work in our system. Yealink's are superior to all other phones on the market to date. Please Contact a sales representative to see if your phones are supported.Starting Price: $28.95 per user per month -
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Telappliant
Telappliant
Since 2003, we’ve been helping small and medium-sized businesses to grow. We offer a range of feature-rich cost effective phone systems, high-speed Internet connections, and a range of IT and cybersecurity solutions. Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the ‘cloud’. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services. Increase Customer Satisfaction Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making. Compete with bigger companies by increasing geographic presence and creating a better first impression. Access your system remotely regardless of the location, whilst retaining your office phone functionality.Starting Price: $30 per month -
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Vodia PBX
Vodia Networks
Vodia Networks offers a SIP PBX platform that runs smoothly across cloud, on-premise, and hybrid setups. Our PBX supports a broad range of devices, including SIP phones, softphones, and WebRTC clients, to help businesses communicate flexibly across locations. Our Session Border Controller (SBC) has been certified by Microsoft for Microsoft Teams, and our PBX features AI-powered real-time call transcription using OpenAI’s Whisper technology. Vodia supports easy deployment through prepaid cloud PBX instances and traditional installations across various environments. Our phone system integrates with some of the world’s best business software, including ActiveCampaign, CallSmart, Cliniko, HighLevel, Microsoft Dynamics 365, monday.com, Shiji PMS, UPilot, and other industry-standard business communications platforms, so our customers can deploy cutting-edge business tools alongside our best-in-class, feature-rich cloud phone system. -
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peachcomm VoIP
Peachcomm
With PeachComm, your business can choose the industry-leading Cisco Webex platform that is leading digital transformation and communication innovation. We’ve been a proud, certified partner since 2001. Dedicated communications specialists start with your business in mind to create a customized phone system that works with your unique needs. From desktop phones to receptionist consoles to call center phones, we have a model that meets your business needs. PeachComm has proudly been a Cisco partner (formerly BroadSoft) since 2001. Cisco takes customer security very seriously investing in technology and creating innovative solutions to ensure your business is protected. No counting minutes with our unlimited calling for all of users. Connect with business applications and other cloud services. Desktop, Tablet and Smartphone applications for PC and Mac. Answer calls 24/7. Provide personalized messages & route calls.Starting Price: $19.95 per month -
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Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
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DialerHQ
DialerHQ
DialerHQ is a cloud phone system designed to streamline and enhance your calling experience. DialerHQ offers a comprehensive solution with a range of advanced features for enterprise businesses. DialerHQ has a user-friendly interface. From making outgoing calls to organizing your contacts, things are integrated for maximum efficiency. It has standout business phone system features like call management, call forwarding, voicemail transcription, call recording options, and many more. DialerHQ empowers users to handle calls on their terms. Its robust analytics feature provides valuable insights. It helps to make better decisions and optimize communication strategies. With the conference calling and screen-sharing functionalities, teams can collaborate in real time, regardless of their physical location. It helps to increase productivity and teamwork. DialerHQ virtual phone system takes care of customer's data and provides security and privacy. -
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AbacusCloud
AbacusGroup
AbacusCloud is a carrier-class platform for VoIP, UC, call centers, voice recording, and SIP trunking for medium to large enterprises. AbacusCloud enables scalability, reliability, and geographic redundancy that grows with your business to the most demanding requirements. AbacusCloud partners with best-of-class service providers, data centers, Tier 1 carriers, session border controllers, and the highest-quality SIP endpoints. AbacusCloud supports a wide portfolio of desk phones, softphones, and mobile devices that deliver advanced voice, video, and wireless features anytime, anywhere, on any device. AbacusCloud makes VoIP migrations ultra simple while connecting multiple offices and mobile workers, seamlessly, globally, cost-effectively, and incrementally. AbacusGroup provides a rich set of omnichannel services and a common user experience across devices making it ideal for today’s cloud-first, mobile-first employees, wherever they work. -
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MiCloud Connect
Mitel Networks
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. -
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HERO Hosted PBX
Dialexia Communications
Dialexia is a global VoIP software provider specialized in the development of IP-PBX solutions. Indeed, our main clients are VoIP service providers, telecom operators, value-added resellers (VAR) and competitive local exchange carriers (CLEC). Our hosted PBX platforms are designed to eliminate capital expenses, reduce recurring costs and enhance management capabilities. Dialexia IP-PBX solutions enable SMBs to access the latest unified communications features at an affordable price. Our all-in-one enterprise IP-PBX Appliances offer plug-and-play convenience to SMBs seeking an affordable VoIP-based solution. Dialexia’s HERO hosted PBX solution is the ideal communications platform for telecom operators and service providers looking to adopt a scalable and affordable hosted PBX solution to deliver services to their customers. -
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OmniPCX Enterprise Communication Server
Alcatel-Lucent
In the digital age, companies want to improve their competitiveness, while offering employees the flexibility of hybrid work. Corporate communications are critical to working better together and improving customer service. OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications. Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually. Communicate with your teams and customers wherever you are. Save money by adding communications to your private cloud with virtualization and high scalability to simplify maintenance for all sites. Efficient call management including group calls, line supervision and call filtering. -
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wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
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Telzio
Telzio
From startups to enterprises, companies worldwide rely on Telzio for mission-critical phone services. Easy to deploy, manage, and scale. Telzio Call Flows will have you up and running with a complete business phone system in 5 minutes. Our interface gives you complete control so you don't have to call a tech to make a change to your phone system. It's so easy, you can do it yourself. Expect great customer service from our team, dedicated specialists who know your account, and fast response times you can count on.Starting Price: $50/month for unlimited users -
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Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
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TENIOS
TENIOS
TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.Starting Price: €50/ month (Pay as YouGo) -
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REVE Systems
REVE Systems
Carrier-grade SBC, OTT, billing & cloud telephony products with scalability, and high performance. Mobile OTT solution and A2P SMS platform for communication service providers and SMS aggregators. Secured communication platforms for enterprises for faster real-time business communication & collaboration. The complete white-label solution that allows you to offer cloud telephony services under your own brand. With a focused approach toward serving the IP based communication industry, it has a wide assortment of products, ranging from backbone infrastructure to peripheral products, including middleware. Conversion of any termination client’s rate plan format to native format. Easy uploading of VoIP rate plans and conversion into respective templates. Auto conversion of all templates into native rate plan format. Automatic call drop before user account balance turns negative. -
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Intalk.io
Intalk.io
Intalk.io is a Multi-Channel Call Center Software Solution in India equipped with enterprise-grade Communication abilities. Intalk.io unifies all business communication channels – voice, email, SMS, webchat and social media within a dynamic & robust, centrally managed Customer Experience Management Platform. With the Cloud Contact Center Software, you can have a seamless experience as our state-of-the-art solutions make it easier for you to manage the workflow. If you have CX on your mind, then this solution is for you! Intalk.io ensures that your customers have a seamless experience while interacting with you. A call center management software that focuses on helping you overcome every hurdle and establishing stronger customer relationships. There is no better way to market your product/service than a happy customer who will advocate about your brand through word of mouth. If you focus on an enriched customer experience, your business is bound to grow. -
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Retreaver
Retreaver
Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data. Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization. What sets us apart is hands-on, responsive support. No tickets, no waiting just real help when it counts. We also offer seamless integrations with tools like RedTrack, ClickFlare, and TrueCall to give you a complete performance marketing toolkit. With no contracts, no hidden fees, and performance-based pricing, Retreaver is built to scale cleanly and transparently with your business. Explore more on our socials, book a personalized demo, or share your experience with a review.Starting Price: $1.00/month/user -
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BDM Voice
BDM Voice
With so many options to choose from, finding the right telephone system for your business can be overwhelming. If you have time, read on to learn about different options. If not, get in touch and our specialists will work with you to find a suitable solution that meets your needs. BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the most suitable solution that meets these needs. Sometimes called Cloud Telephony, IP Telephony or VoIP (Voice over Internet Protocol). Hosted Telephony simply connects to a data network so requires less hardware. You can still have a familiar desktop handset, or you may prefer to use a desktop PC with a headset, or just a smartphone device – or sometimes a combination of all three! -
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Voxbone
Voxbone
Whether digital-native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized voice presence on a global scale, across 93% of the world economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS. Founded in 2005, we count among our happy customers Uber, Skype, Zoom, 8x8, Dialpad, NICE inContact, Orange Business Services, Aircall, Telefónica and Serenova. -
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VoIP Office
VoIP Office
VoIP Office, a leading provider of Cloud based communications, makes it affordable and easy to connect to anyone, anywhere in the world. Our communications solutions meet the needs of any type of business in any industry, from home offices to large enterprises. VOIP OFFICE is a new-generation cloud based communications provider that offers all the features of your traditional PBX along with the latest functionality enabled by the use of VoIP technology. VoIP Office integrates easily with your business applications, seamlessly integrating your desktop and your office into one interconnected system.Starting Price: $24.95 per month plus taxes -
44
thinQ
Commio
thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.Starting Price: $500 -
45
Eclipse CMS4
Datatrack
See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements. -
46
Streams.AI by PanTerra Networks
PanTerra Networks
Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.Starting Price: $24.95 per user/month -
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Fonoster
Fonoster
Create smart voice applications that meet your business needs without the clutter of unneeded features or historically burdensome customizations. Find the integrations and VoIP providers that suit you, then use them in your Voice Applications with a single easy-to-use API. Lifelike conversational AI with a state-of-the-art virtual agent, CX edition (advance) Fonoster comes with support to deploy VoIP networks with ease. For example, with Fonoster you can create a SIP trunk to connect to the PSTN and assign Numbers for inbound or outbound calling. You can also create your Office/Home network by combining Domains and Agents. Thanks to SIP, you can connect to your VoIP Net using a Softphone or IP Phone. Keep your business safe with project-level authentication based in OAuth2 and JWT tokens. Deploy existing microservices using Express.js, Sinatra, ASP.NET Core or simplify with functions. -
48
Zangi
Zangi
Create a private space for your team communication. Use Zangi for Business apps for secure and private messaging, calling, file sharing and conferencing. The apps focus on business usage, seamlessly separating work from your personal connections. Zangi is where Military-Grade Encryption meets the ZERO data collection concept. Your data is never stored on any servers or clouds. Absolute connectivity. With ultra privacy in the core. Military-grade security and no data collection. Get your very own exclusive communication app on mobile and desktop. Don't rely on 3-rd party providers or apps anymore. Take full charge of your data and corporate communication. Get a fully customized social networking platform for your business/product, in a very short time to market. Add your corporate branding and custom features, making the app uniquely yours. Extend your business communication beyond the office space. Link your existing deck phone system to a secure business communication app. -
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InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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Bandwidth
Bandwidth.com
You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.