Audience
Service Desk professionals and companies supporting 1,500+ end-users.
About Cherwell Software
Cherwell Service Management is the modern choice for IT Service Management (ITSM). Affordable and easy to implement, the Cherwell platform provides IT teams the ability to implement, automate and modernize service and support processes to cater to the needs of a business--but minus the cost and complexity of legacy ITSM soltutions. Users can choose from subscription or perpetual pricing, on-premises or SaaS, Cherwell-hosted or public cloud infrastructure.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Cherwell Software
Founded: 2004
United States
www.cherwell.com
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Product Details
Platforms Supported
Cloud
Windows
Android
iPhone
iPad
On-Premises
Training
Documentation
Webinars
Live Online
Support
Online
Phone Support
24/7 Live Support
Cherwell Software Frequently Asked Questions
Cherwell Software Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal