Audience

Websites that want a chatbot and live chat solution for their website

About ChatMarshal

A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.

Pricing

Starting Price:
$4 per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

ChatMarshal
Founded: 2016
South Africa
chatmarshal.com

Videos and Screen Captures

ChatMarshal Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

ChatMarshal Frequently Asked Questions

Q: What kinds of users and organization types does ChatMarshal work with?
Q: What languages does ChatMarshal support in their product?
Q: What kind of support options does ChatMarshal offer?
Q: What type of training does ChatMarshal provide?
Q: How much does ChatMarshal cost?

ChatMarshal Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Multi-Channel Communication
Video Chat
Chatbot
Mobile Messaging
Product Recommendations
Lead Distribution
Group Messaging
Email Automation
Lead Qualification
Human Handover

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding