CHARMS
CHARMS is a secure, online case management system used to manage all aspects of record keeping for foster care, adoption, children residential, supported accommodation, residential family centres, foster carer recruitment hubs, adult shared lives (adult foster care), supported employment and other care services.
SCN is a not-for-profit organisation, and always will be privately owned. It follows the principles of sociocracy so that all staff and customers are part of the CHARMS community and its development and progress. It means that everyone - employees, customers, suppliers and, most importantly, users of CHARMS - have a say in what CHARMS does and what it needs to do. We strive to ensure that care staff, educators, social workers, support staff and others who deliver care and education, can get on with the job knowing that CHARMS looks after their important, sensitive information.
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Vertex360
Vertex360 is your all-in-one platform for NDIS management, featuring advanced tools for Human Resource Management, Rostering, and Client Relationship Management. Effortlessly tailor forms with our Form Editing and Customization feature, while Digital Agreement Generation ensures a seamless, paperless workflow.
Our platform offers robust Data Security and Legal Protection. Easily track participants with Participant Listing and ensure smooth onboarding. Form Versioning and Storage maintain a clear audit trail, and Cloud-Based Storage guarantees accessibility and reliability.
More than just software, Vertex360 is a comprehensive Participant Management system. It includes capabilities such as Instant Injury Forms and seamless Cloud-Based Storage, empowering NDIS providers with a user-friendly platform for enhanced efficiency and compliance.
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My Care CRM
My Care CRM is an allโinโone management platform built for NDIS providers who need secure, compliant, and auditโready operations. It centralises participant records, workforce management, documentation, incident reporting, and organisational governance into a single, streamlined system.
Designed in Australia and aligned with NDIS Practice Standards, the platform reduces administrative workload through guided workflows, smart reminders, and consistent evidence capture. Providers gain realโtime visibility across participants, staff, schedules, documents, and compliance tasks.
A fully integrated mobile app for support workers (iOS and Android) enables shift management, support notes, evidence uploads, and access to participant information from the field. All data syncs instantly with the provider dashboard.
With encrypted storage, roleโbased access, and audit logs, My Care CRM delivers a securityโfirst environment suitable for providers of any size. All features, one price.
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Sumac
Sumac is powerful, customizable case management software built for nonprofits. It helps you streamline client intake, track services, and manage programs with ease. Whether you're supporting families, running a shelter, or delivering health or community services, Sumac adapts to your unique workflows.
With extensions for donations, volunteers, grants, and memberships, Sumac can become a complete nonprofit CRM. Features include web-based intake forms, e-signatures, built-in email marketing, and robust reportingโall in a secure, HIPAA & PIPEDA-compliant system.
Your team can manage clients on the go using Sumacโs mobile-friendly Case Portal, and automate follow-ups with custom workflows and reminders. Plus, free live customer support is always included, so help is never far away.
Trusted by thousands of nonprofits, Sumac gives you everything you need to manage services, engage supporters, and grow your impactโall from one place.
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