Capital One Merchant Services Integrations

Connected consumers are always on. And so are you. From POS systems to integrated card payments to cross-border payments, online or off, it's time for simple and secure solutions that advance your customer experiences and your business. Access the most advanced payments solutions from one global company, eliminating the need for fragmented payment capabilities. Our cloud-based solutions integrate with any enterprise payment system to deliver seamless experiences across multiple channels and platforms. Accept new payment types, convert more sales, reduce costs and proactively respond to customer concerns and industry changes. Simplify payment acceptance, increase your competitive advantage, and improve your bottom line by accepting customer payments anywhere, any time, on any device and across channels.

Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.