Canary Mail

Pros: My use of Canary Mail is pretty much simple: email reception and sending, filter to find an email per date or sender, automatic filters to get emails directed to their folders or subfolders and use of address folders. Canary Mail is my default email client so I use it everyday. Thunderbird is super stable. I have been using the different versions over the years (more than a decade) and I never had a crash.

One can easily create folders and subfolders. It's very convenient when you run a company with several projects and different emails per project. The active filters are a wonder. You can direct messages in the right folders and subfolders depending on the source, the subject, etc.

The address folders are super handy when you need to run emails campaigns.

I didn't have to use customer support so I don't really have an opinion on that

Cons: When it comes to re-set up an email account it can become a bit complicated, Canary Mail tends to use automatic processes that can be a pain to stop.

Overall: I have 10 to 12 projects to take care of at the same time on a daily basis. It makes 20 to 30 email addresses to monitor daily. Canary Mail is a great help for sorting things out, and for spotting priorities.

Pros: The Canary Mail user interface is user friendly. The ability to chat internally on email threads and the ability to quickly assign emails/tasks aids efficiency and task management. The ability to snooze emails also helps with task management. Finally, the ability to share email drafts allows for ease of internal alignment before sharing external communications.

The message template features that allow a quick reply to an email with a prepopulated email templates is one of my favorite tools. It is mega helpful!

Cons: nothing, (in addition to the ones that exist that can be used with email responses and which are very helpful.

Overall: Canary Mail allows for effective coordination between internal teams and customers, allowing us to meet customer needs.

Pros: Copilot really is awesome. It's so good. I'm now addicted to using Canary Mail. Even if I do not have anything to mail, I just open the app and explore its features which are in abundance!

Cons: Well, there's not much that I didn't like :) But I must say the app is improving with each update which I love... Keep doing the good work.

Overall: My experience with the app is quite good. Specially about the security aspect. The app offers PGP and also it never stores my emails on its servers unlike others like spark!!!