Audience

Any organization that uses Cisco Unified Communications

About Call Record Analyzer

Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.

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Pricing

Starting Price:
$415 per month
Pricing Details:
Essentials Plan - $415 per month
Plus Plan - $725 per month
Enterprise Plan - $1295 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Intelligent Visibility
Founded: 2014
United States
www.callrecordanalyzer.com

Videos and Screen Captures

Play Video Call Record Analyzer Screenshot 1 Call Record Analyzer Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online

Call Record Analyzer Frequently Asked Questions

Q: What kinds of users and organization types does Call Record Analyzer work with?
Q: What languages does Call Record Analyzer support in their product?
Q: What kind of support options does Call Record Analyzer offer?
Q: What other applications or services does Call Record Analyzer integrate with?
Q: What type of training does Call Record Analyzer provide?
Q: Does Call Record Analyzer offer a free trial?
Q: How much does Call Record Analyzer cost?

Call Record Analyzer Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
QoS Monitoring
Reporting / Analytics
Troubleshooting
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring