Audience

Companies interested in a cloud contact center solution

About Call Handling Cloud Contact Center

Call Handling’s cloud contact center allows you to grow your business more easily by providing all you need from a multi-channel communication solution without the need for any installation. Perfect for a start-up company, an established cloud call centre or an expanding business looking to join multi sites or homeworkers. A cloud contact centre is an alternative to buying a traditional phone system or can be an enhancement to your existing system. Cloud contact centers and Call Center Software is able to allow you to maximize the functionality of your phone system, reduce license fee costs, increase your capacity, have flexibility in where you work by allowing instant hot desking and offer the highest reliability, call centre business continuity, call centre disaster recovery solutions available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Call Handling
United Kingdom
www.callhandling.co.uk

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Videos
Support
Phone Support
Online

Call Handling Cloud Contact Center Frequently Asked Questions

Q: What kinds of users and organization types does Call Handling Cloud Contact Center work with?
Q: What languages does Call Handling Cloud Contact Center support in their product?
Q: What kind of support options does Call Handling Cloud Contact Center offer?
Q: What type of training does Call Handling Cloud Contact Center provide?

Call Handling Cloud Contact Center Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database