Audience

Companies looking for an cable and broadband billing solution

About CSG Advanced Convergent Platform (ACP)

CSG Advanced Convergent Platform™ (ACP) is our proven solution for cable billing, customer care and business optimization. ACP is the market leader in the North American cable and DBS industry. We provide a reliable, outsourced, fully functional, customer care and billing platform. At CSG, we know seamless customer experience is critical to your business and ours. Our proven customer and billing management platform supports the entire buying journey, from account setup, install and upgrade. ACP’s pre-integrated approach to billing and revenue management gives you the flexibility to scale billing operations with ease. We’ll handle the heavy lifting of syncing all of your systems, so you can focus on satisfying customers and growing your business.

Integrations

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Company Information

CSG
Founded: 1994
United States
www.csgi.com/products/advanced-convergent-platform/

Videos and Screen Captures

CSG Advanced Convergent Platform (ACP) Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

CSG Advanced Convergent Platform (ACP) Frequently Asked Questions

Q: What kinds of users and organization types does CSG Advanced Convergent Platform (ACP) work with?
Q: What languages does CSG Advanced Convergent Platform (ACP) support in their product?
Q: What kind of support options does CSG Advanced Convergent Platform (ACP) offer?
Q: What type of training does CSG Advanced Convergent Platform (ACP) provide?

CSG Advanced Convergent Platform (ACP) Product Features

Utility Billing

Rate Management
Online Payment Processing
Cable
Natural Gas
Billing & Invoicing
Collections Management
Non-Metered Billing
Water
Meter Management
Customer Management
Service Call Management
Move In / Move Out
ACH Payment Processing
Metered Billing
Account Management
Penalty / Cut-Off Processing
Trash
Electricity
Work Order Management