Alternatives to CFAST
Compare CFAST alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CFAST in 2026. Compare features, ratings, user reviews, pricing, and more from CFAST competitors and alternatives in order to make an informed decision for your business.
-
1
OneBill
OneBill
OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.Starting Price: $1500.00 -
2
Routee
AMD Telecom
Routee is an intelligent omnichannel communication platform (CPaaS) offering advanced Web and API automation for all industries worldwide. Powered by AMD Telecom’s robust infrastructure, Routee's services enable businesses to optimize their marketing & business processes. -SMS Marketing: tailor-made messages based on customers' individual preferences -Email Marketing: personalized newsletters & email campaigns based on an audience's behavioral data -Transactional Email: automated emails to customers on important data regarding their transactions -Marketing Automation: rich forms & customer data capture, automation of repetitive marketing tasks, and tracking of marketing campaigns -Two Factor Authentication: a second layer of security with fallback through SMS, Voice, Viber & Missed Call -Cloud IVR: multilingual capabilities, turning speech into text, & text to human-sounding speech -Push Notification: personalized web & mobile push notifications, based on segmentation and userStarting Price: $0.01 one-time fee -
3
Cerillion BSS/OSS Suite
Cerillion
Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base. -
4
ABS 100
AcuraTel
ABS provides a low cost high performance Billing and CDR Processing System that rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs while also providing Network, Usage Threshold Alerts, Carrier, and Profit/Loss reports and generating LCR Routing Data along with Comparing Multiple Carrier Rates. The technology used for the ABS 100 is based upon Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows and Perl. The product was designed to be used by internal staff of the company and will perform most of its functionality and services automatically once configured. Used for comparing 2 or more Carriers Rates for rate analysis. These reports can also include actual traffic in the analysis to show which carrier mix would provide them the best benefit. -
5
Optius Digital OSS
SaskTel International
Optius Digital OSS provides pre-integrated modules for Service Order, Service/Resource Activation, Provisioning, and Inventory Management for fiber, copper, wireless and hybrid networks. Its intelligent assignment and order orchestration ensure services are activated right the first time. Optius is a modern solution designed and engineered by a leading-edge CSP with real-world operational experience. It provides one consolidated system that includes both software and services; centralizing data, processes, reporting, configuration, integration, testing, training, and maintenance all from one service provider. Optius integrates with Customer Relationship Management (CRM), Billing, and WorkForce Management (WFM) systems. Optius provides a consolidated solution to digitally transform your business, whether we provide you with partnered solutions for BSS, or we integrate with your current BSS systems. -
6
CommVergence
CommSoft
Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes. -
7
Enghouse Billing SaaS
Enghouse Networks
Enghouse Billing SaaS platform provides integrated order entry, order management, workflow, billing and provisioning capabilities via a Software as a Service (SaaS) business model. SaaS is enabling Service Providers to reduce time to revenue while delivering the ability to rapidly launch next-generation converged telecommunications services. Define and automate complex workflows through an integrated Business Process Management (BPM) system. An automated order process and provisioning platform with out-of-the-box integration to 3rd party systems. Out-of-the-box support for Salesforce, in addition to entitlement management, trouble ticketing and customer self-serve. Full support for e-Bill presentment, payment processing, AR management and GL integration. -
8
OSS360
Advantage360 Software
OSS360 is a powerful module that is part of the Advantage360 suite. Providing true end-to-end operational support, OSS360 converges CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging,voice mail, IPTV, and CATV billing in a single end-to-end platform. Core components of OSS360 include carrier-level customer relationship management (CRM), promotions, marketing, and commissions management, trouble ticketing, accounts receivable, churn and credit scoring, and GL, AP, lockbox, among others. Our platform provides all necessary software to manage your end-to-end business. No need to purchase separate modules from different vendors and through middleware and separate technologies configure them to work. Key benefits of our platform include Past Due Treatment, a valuable process that allows rules to be configured that when subscribers are delinquent actions can be taken to ensure service. -
9
WebFirst
RTI Software
WebFirst is RTI's eCRM module for use by customers and partners. This web interface enables your customers to access a knowledgebase of resolutions to common problems, check the status of open incidents, and report new incidents to support. It facilitates communication, expedites reporting, and provides access to information and help during both business and non business hours without the expense of hiring additional personnel. Appropriate permissions allow authorized customers controlled access to a subset of the information that is available to internal personnel. You can control what they can view and update. Display their own open and recently closed incidents to review their status and optionally enter an activity or message regarding the incident. Download documents, files, fixes, etc that you have made accessible through the File Download Manager feature of CustomerFirst. -
10
I-CONN
Telesoft Consulting
We are committed to providing our clients with Professional Quality Service & the Support that is needed to operate at the highest possible levels and stay one step ahead of the competition. Don’t hesitate to contact us with any questions. I-CONN supports the evolving business needs of today’s Telecom Service Providers. The comprehensive and converged solution with state‐of‐the‐art functionality and capabilities corresponds to the complex billing scene. I-CONN™ is an innovative system, based on the latest generation of software products and interfaces allowing fast adoption by our customers. It does not require specific local installations and works just like a desktop application but instead via a standard web browser such as Internet Explorer, Firefox and Google Chrome etc. -
11
CostGuard
IDI Billing Solutions
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition. -
12
Dynasoft Telefactura
Dynasoft
TeleFactura is the definitive convergent Telecom CDR billing software system with Radius, Xero and Sage integrations. Our modern and intuitive solution can be used for voice, VoIP, mobile MVNO, data and ISP billing, call accounting and rating, data mediation, provisioning, account reconciliation, Telecoms auditing and as Radius AAA server. It’s ideally suited to any company needing a full-featured solution to manage and control the access of their voice and data users to resources in real-time. TeleFactura is integrated with 15 different third-party systems from payment portals such as Paypal to Radius AAA server systems like Radius Manager and TekRadius. It boasts advanced reporting features, offers maximum flexibility thanks to hundreds of features, and is truly universal as it is able to bill anything, from recurrent charges to any database-driven, text file or HTTP-based CDR data. The Radius AAA Integration gives full Telecom authentication and authorization capabilities.Starting Price: $99 per month -
13
BeQuick
BeQuick Software
Capture, Retain, Delight Subscribers, with BeQuick BSS/OSS for Mobile. Create a higher level of confidence in your services and ultimately keep your customers happy. Make it easy for customers to manage their own accounts. Reach out to customers to increase sale opportunities or for simple reminders on account information. Make your billing support system work for YOU rather than chasing after other antiquated systems to get your billing right. Know exactly what your subscribers are being charged for your goods and services. Believe your invoices and statements are accurate and that your BSS will help you provide great customer service.Starting Price: $1.00/month -
14
iBill.io
iBill.io
Save thousands on building and managing Radius Authentication and Accounting software and servers. Automate your customer billing and spend less time on invoicing and more time building your ISP. Work on any device from anywhere where you have an internet connection. Easy to use software saves you time and makes managing your network easier. We have designed our pricing to be accessible to any internet service provider and free package allows new service providers to worry about rolling out their network and not on the cost of deploying software services.Starting Price: $49 per month -
15
MINDBill
MIND CTI
MINDBill delivers a complete solution that suits carrier specific needs, across any line of business: voice, data, content, video; fixed, mobile, cable, satellite; prepaid and postpaid. We enable telecom operators to rapidly deploy services, support automated business processes and sophisticated business models and efficiently handle millions of subscribers and transactions. Web-based applications enabling the management of the entire life cycle of any type of customer: private or business, prepaid or postpaid. MINDBill includes Customer care application for your CSRs and Self Care app for the subscribers that wish to view their invoices on-line, make a payment or look at their data package usage. User-friendly module for the telco retail shops enabling operators such as GSM, TDMA and more to sell products, services and accessories seamlessly. PoS includes enhanced capabilities such as resource and inventory management, sales and cashier management. -
16
Omnia360
CHR Solutions
Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency. -
17
Freshstatus
Freshworks
Better Status Page, FREE forever. Branded public and Private status pages. Customize your status page to reflect your brand by adding your logo and social media links or by pointing it to a custom domain. With Freshstatus, your customer is always in the loop. Cut support cost, build trust by communicating status of your system to customers at all times. With Freshstatus private status pages, your team can now have an internal status page to keep all internal stakeholders informed in real-time. Create incident, add real-time updates to the incident, change service status with a simple Twitter-like interface. Freshstatus comes with incident templates and editable updates and enables you to send email to subscribers or tweet to your followers, thereby giving you complete control over the incident’s communication. You can also post private messages and collaborate with your team, in context, with private notes. -
18
D4H
D4H
D4H is the cloud platform for emergency response. The platform has a proven track record of bringing efficiencies to emergency responses in government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations. D4H offers 4 products, available separately or as an interconnected suite: Ensure well-managed equipment with D4H Equipment Management. Make sure your personnel are always ready to go with D4H Personnel & Training. D4H Incident Management is real-time ICS incident management software that enables the coordination of an effective response to any situation. Gain insights from consistent incident reporting and analytics through D4H Incident Reporting.Starting Price: $1,000 per year -
19
365Ticketing
Soft Pepper
365Ticketing ticketing software optimizes the incident resolution process, according to the terms agreed with the partners (SLAs). After creating the ticket associated with the incident, it is automatically assigned to the responsible staff, who are notified by email. The duration of the intervention is monitored by the ticketing program and approved by the final beneficiary, based on which the invoice is issued to the client. The multitude of reports in the ticketing system gives you the opportunity to analyze the causes of incidents and reduce their rate. Improving the response time and productivity of your employees can be achieved through the reports and history contained in the SaaS ticketing application. The 365Ticketing ticketing system contributes to the increase of productivity, facilitating the fast answer and the resolution of the tickets according to the agreed contractual terms (SLAs).Starting Price: $17.00/month/user -
20
SearchInform SIEM
SearchInform
SearchInform SIEM is a system for collecting and analyzing real-time security events, identifying information security incidents and responding to them. The system accumulates information from various sources, analyzes it, records incidents and alerts the designated staff. How the system works: •Collects events from various software and hardware sources: network equipment, third-party software, security tools, OS. •Analyses events and generates incidents in accordance with the rules, detects threats by identifying relationships (correlations, including cross-correlations) of events and/or incidents. •Automatically notifies employees in charge when incidents occur. •Normalises and details incidents for further investigation: determines the type and source of the incident, when integrated with AD – identifies the user. The solution provides 300+ ready-made rules – security policies. What's more, users can edit and customize existing rules and create their own policies. -
21
BillCall
Panamax
BillCall is a robust telecom billing solution for prepaid & postpaid roaming, voice & SMS interconnect services, rate & policy management, deal & dispute management and order management among other features. It provides a complete suite of reconciliation and settlement features for mediation, origination, termination, roaming and transit traffic. The solution has the capability to leverage existing infrastructure to deliver new and enhanced services and can easily be integrated with a wide range of third party software and solutions such as telecommunication switches, accounting software and CRM. -
22
NexusNETVIEW
Nexus Telecom
NexusNETVIEW is the most scalable & reliable real-time end-to-end service and application monitoring, analytics, and automation platform for communication service providers. Instant real-time end-to-end data presentation for faster decision making and customer journey management and orchestration. Drill down from end-to-end real time service and application performance to individual bit and bytes analysis in three clicks or less. Unique dual mediation architecture offers unlimited use cases and analytics & cost-efficient customizations. For over 30 years, a trusted and independent data foundation for billing, fraud prevention, customer care, international roaming, partner interconnect, and multiple other solutions. -
23
Blackpanda
Blackpanda
Blackpanda Digital Forensics services & Incident Response experts help identify, prioritize, contain, and remediate security issues in the event of a breach—helping you both minimize damage and respond more effectively to future incidents. Our incident response experts work with your team to identify vulnerable assets, draft organizational response plans, and craft bespoke playbooks to common attack events and communications protocols, while thoroughly testing all processes to optimize response. In doing so, our cyber security services help mitigate damage before an incident even occurs. Digital actions leave digital footprints. Our expert digital forensics investigators collect, analyze, and preserve digital evidence to outline the details of an incident, recover lost or stolen data, and testify to stakeholders or law enforcement, where necessary. Our forensic cyber security services can be instrumental in legal, corporate and private cases. -
24
SequriX
SequriX
SequriX is an all-in-one cloud-based security management solution designed to digitize and streamline core operations for security guard and service providers, replacing paper, spreadsheets, and manual processes with centralized digital workflows. SequriX includes interconnected modules including a mobile patrol/guard tour system with efficient routing and incident logging, smart guard dispatch and alarm intervention to shorten response times, static security tools with a digital logbook and incident reporting, contract management with centralized customer and object data plus automated pricing and invoicing, customer reporting with automated, customizable reports and a client portal, and task and shift planning with real-time synchronization and drag-and-drop scheduling, all accessible from mobile, tablet, or desktop with offline guard app support.Starting Price: Free -
25
mai Contractor Portal
EHASoft
The mai™ (which means Measure, Analyze and Improve) management system is a software tool to help organizations implement and maintain their systems in compliance with ISO/OHSAS standards and regulatory requirements. Use mai™ to manage processes such as risk assessments, auditing, action tracking (nonconformity, corrective action), incident/accident reporting, monitoring, occupational health etc. It will help your organisation ensure that that information is being entered in a consistent, comprehensive format; notifications are sent by email but most importantly you can run real-time reports on the status of your risk management program at any time and from anywhere. Decide different access levels depending on different users requirements. Save time and money by using the system, and gain peace of mind from knowing that a consistent approach to managing risk is being followed across the whole organization.Starting Price: $250 per month -
26
AXIS Cyber Insurance
AXIS
All industries whose business activities call for them to collect, process or store information of value. This can include personal data, business critical information and any other data that could lead to financial loss, reputational damage or business interruption. Today, the threat of a cyber incident is real regardless of industry sector, size or geographic location. Cyber insurance and risk mitigation are critical to help protect businesses from financial loss and provide them with cyber security services that help them manage and recover from the effects of cyber attacks and cyber data incidents. We offer brokers and clients deep expertise in managing data security, guidance on preparing for an incident and guidance on preparing for a cyber incident response. AXIS Cyber insurance for large global and large middle-market businesses. -
27
Cymune
Cymune
Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal within a company’s IT infrastructure. Get rapid incident response services for your enterprise with our incident response 6-step plan. It helps to address a suspected data breach rapidly and minimizes the incident impact. Benefits of Incident Response with Cymune. Develop an effective breach remediation plan based on a definitive analysis of the nature and scope of the breach. Eliminate threats and prevent cyber attackers from maintaining an untiring presence on your network. Get access to a team of expert cybersecurity analysts and incident responders when you need them most. Field-tested methodologies based on standard and proven frameworks along with skilled and adaptive security experts. It’s time to take a proactive lifecycle approach and build a robust and agile foundation for your enterprise security program. -
28
Kintaba
Kintaba
Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more. -
29
SIRV
SIRV
Threat, incident and event reports for security teams. People responsible for safety and security have a job to do: Monitor, learn & mitigate threats to their organisation. SIRV's award winning artificial intelligence solution visualises threats to your organisation. Monitor situational risk and learn about activism, crime and adjacent threats. Prepare, handle and recover from major incidents. Integration with the SIRV report platform allows field reports to be integrated into your threat picture. Features include: Incident reports Audit reports Proof of presence Asset tracking Tasks In app messaging Bespoke dashboard meet your needs.Starting Price: $10,000 per install -
30
OpenCMS
Alkacon Software
Our support options provide a convenient way to access the knowledge and experience of the team from Alkacon that is responsible for the OpenCms core development. Incident based support is available for customers with only a limited number of questions about OpenCms. Incident based support is available in pre-purchased packages of 10 incidents. For both premium and incident support offerings, our standard OpenCms support terms and conditions apply. Should your support requirements be different, we can also offer you an individual OpenCms consulting agreement. During the phone call, you can ask several OpenCms related questions, which our answering consultant will try to answer to the best of his abilities. -
31
Flawless
Flawless
Connect your cloud-based data sources in a minute, with our 300+ pre-built integrations. Combine data from multiple sources - without coding. Integrate with any communications or task management tools. Set up data-based monitors (no-code or SQL) to automatically detect incidents. Define flexible incident behavior, such as auto-closing based on data. Send notifications to the right channel at the right time, including a configurable escalation path. Manage follow-up directly in Flawless or forward to your favorite task management tool. Identify the biggest operational pain points based on incident logs & analytics. Improve resolution speed by tweaking playbooks of incidents with the longest resolution times. Benchmark departments/regions/teams to identify improvement potential. -
32
Phoenix Incidents
Phoenix Incidents
Phoenix Incidents is the only native Jira incident management platform that eliminates context-switching and the need to learn new tools by building directly into the platforms your developers use every day like Jira and Slack. It manages the entire incident lifecycle, ensuring full compliance without requiring extra effort from your team with automated workflows guided by AI and industry best practices, the platform orchestrates your team’s incident response from declaration to resolution. Our RCA module , featuring an AI-supported Five Whys process, enforces clarity, identifies true root causes, and assigns actionable remediation steps. Executive reporting, including weekly report cards and real-time dashboards, tracks RCA completion and holds teams accountable, ensuring action items are closed and recurrence is prevented. Experience stress-free incident management and see a huge positive difference in coordination, RCA resolution, and on-call responsive.Starting Price: $3.75/user -
33
BCS Tracker
BCS
With incident tracking software we can record, store and track incidents from beginning to end. An advanced incident management solution with the latest technologies that is affordable, flexible, scalable, and easy to use. BCS Tracker is advanced cloud-based and scalable software for recording incidents and daily logs in real-time (with GPS tracking). This incident management system software is an easy-to-use platform enables your organization to record and maintain a centralized database of incidents in detail. Every stage of an incident is recorded online, and its progress can be tracked until it is closed or completed. Efficiently and cost-effectively analyze incidents to formulate actions and strategies to improve security. Receive real time notification so that you can respond to and deal with various types of situations effectively. -
34
Mr Bubo Facility
Mr Bubo
Intelligently manage your buildings and workforce. Don't improvise; make a confident and efficient decision for the operation of your buildings. Centralized operation allows unified management of all incidents detected in each location. Interconnection between areas of the company. At your fingertips with a smartphone you can access the app, receive notifications and to-do lists. Online follow-up of work orders, with their corresponding indicator for a complete report. Operational efficiency solution that automates processes in the day-to-day maintenance, collaborating to a better decision making. An issue management platform for active collaboration and participation. It manages, through process automation, the resolution of your issues. It analyzes and communicates data in a smart manner to optimize decision-making. -
35
Waycare
Waycare
Waycare collects data from transportation agencies' existing infrastructure. This information is combined with additional data from mobile apps, connected vehicles, weather, and event management systems. Artificial Intelligence (AI) algorithms ingest, synthesize, and process this information to produce actionable insights and predictions for traffic safety and congestion management. Traffic Management Center (TMC) operators are tasked with managing freeways and arterials, coordinating responses to incidents, and keeping citizens up-to-date regarding current traffic conditions. Working on a multitude of tasks over a host of different platforms and computer screens can be cumbersome, resulting in inefficiencies. TMC operators need a cohesive system with built-in interagency communication to foster a proactive response to traffic congestion and incidents. Smart Connect provides TMC operators with comprehensive solutions for strategic response and coordination. -
36
Ceeyu
Ceeyu
Ceeyu identifies IT and network vulnerabilities for your company and your supply chain (Third Party Risk Management or TPRM) by combining automated digital footprint mapping, attack surface scanning and cybersecurity risk analysis, with online questionnaire-based risk assessments. Uncover your external attack surface and proactively detect and manage cyber security risks. A growing number of security incidents start from digital assets of your company - traditional network devices and servers, but also cloud services or organizational intelligence - that can be found on the Internet. Hackers make use of these elements in your digital footprint to penetrate your company’s network making firewalls and anti-virus systems less effective. Identify cyber security risks in your supply chain. A growing number of cyber-attacks and GDPR incidents can be traced back to third parties with whom you share data or are digitally interconnected.Starting Price: €195/month -
37
NEON
Code Desk
Neon has unique components like Billing, Rate Management, CRM, Reporting & Monitoring, Various integrations, Account Management etc to make your management tasks more efficient. NEON has all Billing, Invoicing, Settlement, Netting and other functionalities to meet all financial aspects of a business. Handle the end-to-end billing cycle for an ever-increasing number of interconnect partners, while reducing costs through increased efficiency and through reductions of errors in a traditionally error-prone process. Rate Management involves classified Customer & Vendor Rates, LCR, A-Z generation, Unlimited rate tables, Centralized rate management, Rate export in different switch formats, Rates scheduling, Import Vendor rate sheets etc. Increase productivity with all your sales communication in one place. CRM includes Opportunity/Task Management, Account Activity Monitoring, Lead and Account Management, workflow, and Online Contact Management. -
38
Accenture Billing & Payments Engine
Accenture
Accenture Billing & Payments Engine (ABPE) is a comprehensive, cloud-enabled solution designed to simplify and enhance end-to-end billing and payment processes. It addresses complex billing challenges by supporting multi-company, multi-service, and multi-frequency billing scenarios, as well as intricate calculations through a highly configurable platform. ABPE offers exhaustive billing capabilities, including recurring, one-time, metered billing, subscriptions, payment plans, multi-source calculations, credit scoring/reporting, collections, dunning reporting, and multi-payee distributions. With hundreds of pre-built APIs, it seamlessly integrates with existing systems such as ERP, CIS, middleware, and CRM platforms. It also provides robust compliance and security features to ensure billing and payments are handled in accordance with industry regulations and best practices. -
39
FireHydrant
FireHydrant
FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.Starting Price: $20 per user -
40
Hyperping
Hyperping
Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.Starting Price: $79 per month -
41
Verizon Rapid Response Retainer
Verizon
Rapid Response Retainer gives you the expertise, tools and knowledge to prepare for and respond to cyberattacks. It’s designed to mitigate risk, augment your security personnel and control the costs of incident response. It helps you proactively manage risk by optimizing your remediation measures with advanced planning, forward-deployed capabilities and on-demand resources for incident response. Plus, it helps you control the costs of defending against and recovering from cyberattacks. Our experts assess your current security procedures, identify gaps and make suggestions to address them. Work with your own dedicated investigative liaison as a single point of contact during a breach. Contact our incident hotline 24/7 and get rapid help from our global teams and threat intelligence platform. -
42
eRiskHub
eRiskHub
Let's face it. There's no such thing as perfect security. Whether by hacker, computer glitch or staff mistake, most organizations will experience a data breach incident. In the face of a cyber incident, your clients need urgent help and expertise to respond and recover. Given the complex nature of such events, response is always multi-pronged, requiring expertise in legal/regulatory compliance, information technology (IT) security, privacy, DR/BC, computer forensics, law enforcement, PR, and other areas. When you license the eRiskHub® portal, powered by NetDiligence®, you provide your clients with a go-to resource for all things cyber, helping them shore up their defenses and respond effectively to data breaches, network attacks and other cyber events. We offer several different options to choose from! See our options to the right. -
43
CoreSite Open Cloud Exchange
CoreSite
CoreSite’s Open Cloud Exchange is your “easy button” for enterprise-class network connectivity services. Simplifying hybrid cloud and site-to-site interconnection management, the Open Cloud Exchange (OCX) cuts data and broadband costs, assures business continuity, and elevates cloud performance. The Open Cloud Exchange is a software-defined networking platform designed to take the complexity out of hybrid cloud interconnection. Order a port, virtual router, or ethernet virtual connection in minutes. Move data directly between clouds using Open Cloud Exchange virtual routing capabilities. The Open Cloud Exchange is offered at a flat rate, with month-to-month billing that eliminates vendor lock-in. Pricing is determined by the bandwidth (service rate) you designate. With the power to quickly recover mission-critical data through private connections to multiple clouds, you can establish the resilience you need to execute risk-reducing business. -
44
Polar Help Desk
Polar Software
Polar Help Desk 5 enables your organization to manage and deliver support services to your employees and customers through a central web-based help desk portal. Each incident template has some predefined values set. You can set multiple incident templates to be used by members of a particular team and a particular account, and each team and account can have incident templates specific to their needs. You can set values you often use to speed up manual incident registration. You can set which team or user a new incident will be assigned to, which service level will apply, any value can be set to be predefined. You can create as many incident templates as you need. -
45
WebGazer
WebGazer
Uptime monitoring, cron job monitoring and eye candy hosted status pages in a single tool for your business. Everything you need to keep your business running without interruption. WebGazer enables you to monitor websites and REST API endpoints. It checks the service's status by sending an HTTP request with a configurable frequency and sends a notification immediately if an issue is detected. In order to prevent alert fatigue, WebGazer does additional checks when an incident is detected and fires the notification only if the incident is verified by these additional checks. Get notified instantly via e-mail, webhook, PagerDuty, Slack, SMS and phone calls when an incident occurs. Check services' status as frequently as every 60 seconds! Too much? You can set it as low as 24 hours. Poor performance can be an indicator of a forthcoming disaster. Catch the performance issues before they turn into incidents.Starting Price: $5.00/month -
46
Nexign BSS
Nexign
Nexign Business Support System (BSS) is a modular, convergent platform designed to streamline end-to-end telecom business processes. It enables communications service providers (CSPs) to replace outdated, monolithic systems with a single platform that supports various services, including network monetization, partner management, and IoT connectivity. Nexign BSS' universal monetization engine allows for diverse revenue scenarios across different services, network types, and payment models, facilitating the creation of attractive bundles that combine connectivity, digital services, and partner products. Nexign BSS is built using trusted open-source software, making it database-agnostic and compatible with various operating systems, thereby reducing the risk of vendor lock-in and lowering the total cost of ownership. Its open architecture aligns with TM Forum's Open APIs and key industry standards, ensuring seamless integration into existing IT landscapes and more. -
47
Compliance Solutions Plus
CSP Web-Based Management
Employee File Management General employee information; address, phone numbers, position, manager status. Enter Employee information with no limit to the number of employee files that can be entered. Manage Employee Training and Certifications with date-sensitive expirations. CSP Plus email notification in advance allowing for retraining before expiration. Upload Supporting Files. Incidents and infractions normally involve someone or something being at fault. When an incident report is created in CSP Plus, a disciplinary record is generated for the involved employee or employees. Employees that have a subscription and a login can start a Work Order. You will have the ability to create a PRE-Fix for your Work Orders. Enter in the parts and supplies you are required to complete the Job. We will email the correct Employee letting them know there is a new Work Order. If there is a problem that came up with an Inspection the Manager can create a new Work Order from the Inspection. -
48
REDWERT
Redwert Engineering Labs
Healthcare incident management made seamless. Our Healthcare incident management software enables you to access incident reporting systems in hospitals. Track all hospital-related proceedings. Record patient safety report and help caregivers in managing threats, or emergency incidents. Capture various adverse events easily with predetermined selectors, dropdown lists and areas for narrative where required. Redwert helps to handle the exponential growth of big data in today’s era with AI and intelligent framework. We encourage companies to be quick in adopting high-end technology, shall reduce the risk of obsolescence. Redwert efficiently and seamlessly manages the core operation of healthcare with platforms and services designed for patient safety and analytics. Redwert helps in Business Intelligence and Data visualization with insights from a different source and also allow you to create your own interactive dashboard. -
49
Invoice Options
Invoice Options
Invoice Options is an affordable billing software for small and medium telecommunications service providers. Specifically designed for local exchange carriers (LECs), competitive local exchange carriers (CLEC), Internet service providers (ISPs), Voice over Internet Protocol (VoIP), Inter-Exchange Carriers (IXCs), and wireless providers, this web-based solution offers end-user billing, customer care, CDR collection and mediation, order management and workflow, custom rating plans, flexible reporting, invoice printing, and more. -
50
Carrier Access Billing System
Mid America Computer
Because MACC is a full-line service bureau, no portion of the CABS billing system needs to be maintained at your business. All system maintenance and rate table updates are performed internally at MACC at no extra charge. Audit trail for unmatched revenue assurance. Online access to customizable reports. Integrated to our financial software for easy record keeping. The consolidated billing option allows you to maximize revenue. Provide regular FGD CABS and consolidated invoices to over 400 Inter-Exchange Carriers. AccessMart is MACC’s web-based revenue assurance and reporting tool. This innovative service allows telecom companies to easily track CABS usage and revenue trends via an on-line portal. Both short-term and long-term trends can be analyzed to ensure your company receives the carrier access revenue it’s due. This service makes the manual record keeping of CABS data unnecessary and frees up staff time for other objectives.
