Alternatives to CALLMaster Software

Compare CALLMaster Software alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to CALLMaster Software in 2025. Compare features, ratings, user reviews, pricing, and more from CALLMaster Software competitors and alternatives in order to make an informed decision for your business.

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    3CX

    3CX

    3CX

    3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.
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    CallHub

    CallHub

    CallHub

    CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts.
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    NICE CXone Mpower
    NICE CXone Mpower is an AI-driven customer service automation platform that unifies workflows, agents, and knowledge into a single, scalable system. It enables businesses to design, build, and operate end-to-end workflows, fostering seamless collaboration between customer service and back-office teams. The platform facilitates the rapid development of AI agents informed by historical interaction data and enhances human agent productivity through specialized AI copilots. By centralizing data, knowledge, and AI models, CXone Mpower ensures secure, contextually enriched interactions, leading to more efficient and personalized customer experiences.
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    PBXware

    PBXware

    Bicom Systems

    PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.
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    Kixie PowerCall & SMS
    Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required!
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    Voiso

    Voiso

    Voiso

    Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.
    Starting Price: $49 per user per month
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    Talkdesk

    Talkdesk

    Talkdesk

    Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report content
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    Nextiva

    Nextiva

    Nextiva

    Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.
    Starting Price: $19.95 per month
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    Fonada

    Fonada

    Fonada

    Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
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    AbacusCloud

    AbacusCloud

    AbacusGroup

    AbacusCloud is a carrier-class platform for VoIP, UC, call centers, voice recording, and SIP trunking for medium to large enterprises. AbacusCloud enables scalability, reliability, and geographic redundancy that grows with your business to the most demanding requirements. AbacusCloud partners with best-of-class service providers, data centers, Tier 1 carriers, session border controllers, and the highest-quality SIP endpoints. AbacusCloud supports a wide portfolio of desk phones, softphones, and mobile devices that deliver advanced voice, video, and wireless features anytime, anywhere, on any device. AbacusCloud makes VoIP migrations ultra simple while connecting multiple offices and mobile workers, seamlessly, globally, cost-effectively, and incrementally. AbacusGroup provides a rich set of omnichannel services and a common user experience across devices making it ideal for today’s cloud-first, mobile-first employees, wherever they work.
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    Knowlarity

    Knowlarity

    Knowlarity Communications Pvt. Ltd.

    AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.
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    SparkTG

    SparkTG

    SparkTG

    SparkTG is revolutionizing the cloud telephony industry by offering cutting-edge cloud IVR solutions. Talk to us to know what all we can bring to your business as the IVR service provider. Every organization needs to create a trust for its customer to generate more sales, provide the best service, and generate bigger profits. SparkTG helps you build that trust with your customers when they call you. At SparkTG, we offer 99.99% uptime; almost no downtime to hinder your business. Incase of any issue, we still ensure the calls remain online and there is always a backup. The audio is very high quality. We ensure 24/7 network monitoring to solve the issues even before they can start to affect your business. Our customer support team is active 24/7. All calls are encrypted for high-grade security, which means that you can use Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP).
    Starting Price: $5.00/month/user
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    Genesys Cloud CX
    Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.
    Starting Price: $75 per user per month
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    Eclipse CMS4

    Eclipse CMS4

    Datatrack

    See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements.
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    GAO Research

    GAO Research

    GAO Research

    GAO Research Inc. is your software solution provider for embedded modem software, fax modem software, speech codecs, and telephony software for electronics equipment, telecommunications and semiconductors for embedded engineering. GAO offers VoIP & FoIP solutions, V.92 and V.90 with any fallback softmodems required, Super G3 & G3 and standard fax software, and speech & video codecs – all of this on the industry's broadest range of DSPs and microprocessors. In addition to superior software, GAO provides unparalleled technical support, extensive platform expertise, and state-of-the-art testing facilities. GAO offers systems designers and engineers a complete VoIP packaged solution, which includes modules for fax and data over IP. This reduces development time and time to market. The typical components of an IP Telephony System are User Interface, Voice Processing, Network Protocols, Network Management, and System Services.
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    NUACOM

    NUACOM

    NUACOM

    NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.
    Starting Price: €9.99 per month
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    Vonage Contact Center
    Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations.
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    TCMS

    TCMS

    Total Call Center Management Solutions

    Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
    Starting Price: $195.00/one-time
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    WinCall

    WinCall

    TeleManagement Technologies

    Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.
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    Callture

    Callture

    Callture

    A toll-free number offers a big-company image to clients and other callers who want to contact you free of charge from wherever they are located. We offer a variety of toll-free number types, from 800 and 866 extensions to vanity numbers. A local number can provide a local presence in any target city. Many clients use local numbers in geographical targeted advertising. Since our PBX is managed entirely online, you have full control over your system at all times. All you have to do is fill in the parameters (which tell the PBX where to forward each call) and you are done. It is an easy-to-understand process that is much better than the alternative (hardware), and comes with a variety of useful variety of useful features. Our Business VoIP phone service brings you all the features of a Fortune 500 phone system at an affordable cost. For just $35.95/month you can make unlimited calls to any number in the US and receive unlimited calls on your local phone number.
    Starting Price: $26.50 per month
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    CallTower

    CallTower

    CallTower

    Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.
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    Brightlink Voice
    Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities.
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    3CLogic

    3CLogic

    3CLogic

    3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.
    Starting Price: Contact for a quote
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    Sewan

    Sewan

    Sewan

    More than ever, professionals need to be able to communicate with each other and with their customers. Whether in the office or on the move, our telephony solutions can be adapted to suit everyone’s needs. Fixed telephony, mobile telephony, trunking, contact center or even telephony in teams, business telephony is becoming ever more versatile. Sewan's solutions can be easily adapted to every need. The voice technologies used in our solutions guarantee optimum call quality and rock-solid reliability. We know that business needs can change rapidly. Adding or deleting lines, and importing contacts, it's all done in the blink of an eye. Whatever type of business telephony you choose, our solutions are designed to be as cost-effective as possible, there's nothing superfluous. Our solutions are designed with the international market in mind: all our packages can be adapted to different needs.
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    Thirdlane

    Thirdlane

    Thirdlane

    Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability.
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    Thrio

    Thrio

    Thrio

    Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.
    Starting Price: $89 per month
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    HGS Agent X

    HGS Agent X

    Hinduja Global Solutions

    Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.
    Starting Price: $119 per user per month
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    Ozonetel

    Ozonetel

    Ozonetel

    Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.
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    Phone EVE

    Phone EVE

    VoiceCTI Communications

    Single line auto dialer telephony software for auto dialing, voice mail recording, caller id detection, contact management and call log management. VoiceCTI Communications Inc. began developing computer telephony integration (CTI) applications, and products more than two decades ago. The company's developers have the knowledge and the experience to offer simple low cost and easy-to-use applications, which can be used at any working or personal PC and telephone environment. The Phone EVE basic version is a free application and never expires. The minimum requirements are a PC with WIN OS, headset or analog handset, and a telephony device. For excellent voice quality, telephony features and robust solution, the Phone EVE application requires a TAPI compliant telephony device. Currently, the Way2call Hi-Phone Desktop products are supported. See voice modem vs. telephony device. The Phone EVE basic supports one line. However advanced applications may support up to 4 analog lines.
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    ASTPP

    ASTPP

    ASTPP

    #1 Open Source VoIP Billing Solution ASTPP has been empowering various VoIP businesses and service providers with its amazing Open Source VoIP solutions. It is regarded as one of the top VoIP billing solutions and the #1 open source FreeSWITCH-driven Class 4 and Class 5 Softswitch Solutions, which automates invoicing and billing processes completely. ASTPP is one of few solutions that support the N-level reseller structure. It uses cutting edge technologies like FreeSWITCH and OpenSIPs as core technologies to provide the most robust, reliable, and scalable solutions. ASTPP is a smart telephony platform, which has a suite of smart VoIP telephony solutions to offer to service providers and businesses, including, but not limited to: Class 4 Softswitch Class 5 Softswitch VoIP Billing Calling Cards Multi Tenant IP PBX DID Management FreeSWITCH Billing FoIP (Fax Over IP) STIR/SHAKEN Call Forwarding SIP Trunking MVNO Billing Mobile Dialer
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    Q-Suite

    Q-Suite

    Indosoft

    Welcome to Indosoft Inc, a premier contact center technology solutions provider and developer of Q-Suite, a robust, feature-rich, scalable call center software ACD for Asterisk. Indosoft provides complete computer telephony know-how and turn-key installations for setting up inbound, outbound, and virtual call centers. Indosoft's call center software ACD is also available for license to vertical applications. Q-Suite is designed for multi-tenant deployment and comes with a full-feature ACD and an efficient predictive dialer. The call center software ACD allows easy integration of chat and e-mail. There are a number of powerful tools within the call center software, including tools to customize the web interface for Agents, develop and deploy powerful scripts within the Agent screens and build and manage sophisticated call routing and IVR for your contact center. The ACD with skills-based routing and queue prioritization, as well as the powerful IVR builder.
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    Optus Loop
    Today’s business needs are constantly evolving. The need to be contactable anywhere and allow your team members to work from multiple locations is a current and common scenario. Optus Loop is built to support your needs. As a cloud-based VoIP (Voice over Internet Protocol) solution, it allows your team to connect anywhere using existing devices in a cost-effective way.
    Starting Price: $40 per user per month
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    The Real PBX

    The Real PBX

    The Real PBX

    Let cloud connect to all your employees & departments on any device, anytime, anywhere. Your customers in US, UK, Aus & other countries will call you without being charged. Leverage the best-in-class phone system solutions for all your communication requirements. Get a fully-featured & ready-to-use contact center of any agent size within minutes. The Real PBX presents a superior quality telephony, Hosted PBX. A cloud-hosted Business Phone System that carries all the possible features of traditional VoIP Phone along with the special advantages of the cloud. Get this in action and see your business connecting to the world, like never before. The Real PBX is renowned providers of cloud-based voice calling services to bolster the small and medium businesses across the globe. The Real PBX has been serving the business with effective connectivity solutions since 2004. Whatever your setup be, inbound, outbound, or merged, we assure unlimited calling to keep your business progressing.
    Starting Price: $12 per month
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    Telappliant

    Telappliant

    Telappliant

    Since 2003, we’ve been helping small and medium-sized businesses to grow. We offer a range of feature-rich cost effective phone systems, high-speed Internet connections, and a range of IT and cybersecurity solutions. Over the last few years, VoIP (Voice over Internet Protocol) has evolved and voice has made the gradual transition to the ‘cloud’. Cloud is a broad term typically referring to data-centre-hosted services that are run and accessed over the internet. Cloud telephony refers to voice services and, specifically, the replacement of traditional telephone equipment (PBXs, for instance) with third party services. Increase Customer Satisfaction Increase satisfaction by managing calls intelligently, whilst tracking behavioural patterns for clever decision-making. Compete with bigger companies by increasing geographic presence and creating a better first impression. Access your system remotely regardless of the location, whilst retaining your office phone functionality.
    Starting Price: $30 per month
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    SmartSIP

    SmartSIP

    IntraNext Systems

    SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.
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    Vozelia

    Vozelia

    Vozelia

    Vozelia has been part of Sewan since 2017. Sewan is the reference voice over IP telecommunications operator for companies, a pioneer in the IP telephony sector in Spain with more than 10 years of experience. Sewan Communications is part of the Sewan Groupe, one of the most innovative and recognized companies in France. Sewan offers a white label model that redefines the "turnkey" concept, oriented to the demand of today's customers and companies, as well as the management of tomorrow's telecommunications operators and distributors. All of this is done through our All-In-One platform, Sophia , which features simple, automated management for setup, auto-provisioning, and billing from a single interface. Discover all our professional, simple, scalable and automated telecommunications solutions. You will be able to enjoy IP Telephony through your smartphone or Tablet, using an IP Telephone or by placing an ATA transformer in your analog telephone.
    Starting Price: $8 per month
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    First Contact SaaS

    First Contact SaaS

    First Contact SAAS

    First Contact provides powerful agent workflow and call scripting software that optimizes both your inbound and outbound call handling processes. This is based upon workflow and management information tailored to your unique business rules. We support preview and progressive dialling, call blending and full integration to your CRM Systems and contact center services. A powerful and intuitive Workflow-Based Scripting capability that enables an informed Customer conversation and in effect guided scripting software, whilst significantly reducing the cost of training and mitigating business process risk. Collect and report on the outcome of each contact so you can easily understand what is happening in your business. This provides you with the necessary integration with the rest of your business to improve your customers' experience. This means that you get the cloud based call scripting software solution with integration with your exisiting telephony and CRM.
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    Phonology

    Phonology

    Phonology

    Enterprise VoIP from Phonology is specifically designed for the SMB & Large Institutions. It helps customers Connect,Communicate and Colloborate enabling seamless communications across channels offering together best of Quality and Flexibility in VoIP Solutions Phonology provides powerful, high quality Hosted PBX solution for cloud phone service. Through virtual extensions of our multi­tenant cloud telephony system, you can now enjoy all the features of a large enterprise PBX systems and connect your favorite third party applications to the telephony. Unified Communications, as the name suggests, is a communication solution which unifies and let you connect and collaborate over one single system. Worried about managing the physical and wired PRI / BRI / PSTN Lines? Gift your businesses, the SIP Trunks from Phonology and manage your communications hassle free and efficiently.
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    REVE Systems

    REVE Systems

    REVE Systems

    Carrier-grade SBC, OTT, billing & cloud telephony products with scalability, and high performance. Mobile OTT solution and A2P SMS platform for communication service providers and SMS aggregators. Secured communication platforms for enterprises for faster real-time business communication & collaboration. The complete white-label solution that allows you to offer cloud telephony services under your own brand. With a focused approach toward serving the IP based communication industry, it has a wide assortment of products, ranging from backbone infrastructure to peripheral products, including middleware. Conversion of any termination client’s rate plan format to native format. Easy uploading of VoIP rate plans and conversion into respective templates. Auto conversion of all templates into native rate plan format. Automatic call drop before user account balance turns negative.
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    CallHippo

    CallHippo

    CallHippo

    CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
    Starting Price: $18.00/month/user
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    UJET

    UJET

    UJET

    UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe.
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    FluentStream

    FluentStream

    FluentStream

    Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.
    Starting Price: $20.00/month/user
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    Tenfold

    Tenfold

    Tenfold

    Connect systems of engagement and customer data when it matters most to enable intelligent, contextual conversations. Make seamless customer experiences your standard. Tenfold gives service and sales reps the full context of each customer at every point of interaction — all in a single pane of glass. Our technology helps reps anticipate customer needs and take key actions to close more tickets and sales. Save reps time and hassle with our wide array of workflow automations. Tenfold automatically logs all your customer interactions and notes in your CRM. End manual dialing with our Click-to-Dial feature. Use a single interface to access features like script pop-up, seamless note taking, and more.
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    CallerDesk

    CallerDesk

    CallerDesk

    CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound
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    HoduCC

    HoduCC

    Hodusoft

    HoduCC is a comprehensive and consolidated contact center software. It guarantees to provide the best call center software that suits best for all types of call centers. Being one of the top Voice over Internet Protocol (VoIP) solutions providers across the globe, HoduSoft ensures that this contact center software offers intelligence, security, and advanced features. HoduCC has been designed in a way to make sure that user loyalty is built and the customers’ expectations are accomplished. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.
    Starting Price: As per Seat
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    DID Global

    DID Global

    DID Global

    DID Global is a telecommunications partner for your business, providing communication and data services based on VOIP services and other small and wide spectrum technologies. Our services are chosen when they want to provide their business with rapid scaling, reduced advertising costs and increased sales. We operate in more than 150+ countries around the world offering the best conditions for our customers. Our services - VOIP telephony - PBX - Virtual (DID) numbers - SIP Trunk - SPAM checker - SMS service mailing All your customer communication solution in one place. Scale up and open the world to your business with DID Global.
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    BDM Voice

    BDM Voice

    BDM Voice

    With so many options to choose from, finding the right telephone system for your business can be overwhelming. If you have time, read on to learn about different options. If not, get in touch and our specialists will work with you to find a suitable solution that meets your needs. BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the most suitable solution that meets these needs. Sometimes called Cloud Telephony, IP Telephony or VoIP (Voice over Internet Protocol). Hosted Telephony simply connects to a data network so requires less hardware. You can still have a familiar desktop handset, or you may prefer to use a desktop PC with a headset, or just a smartphone device – or sometimes a combination of all three!
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    Dialshree

    Dialshree

    Elision Technolab

    DialShree is a one-stop contact center solution that is renowned as one of the best call center software. It can be used with both on-premises and cloud-based environments. Also, it is developed by keeping different call center scenarios in mind. Thus, it is suitable for all types and sizes of contact centers or call centers. With the help of DialShree: contact center solution, you can experience the best in class communications with your clients. One of the best features of this call center software is that it will help you to screen unnecessary calls like no answer, busy signals, disconnected numbers, and answering machines. This software-based dialer solution helps organizations to minimize business cost by avoiding the use of expensive telephony boards and different associated hardware that has high maintenance costs. Our cloud contact center solution which can also perform well as an on-premises contact center solution can be just perfect for you to run inbound.
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    Ctalk

    Ctalk

    Ctalk

    Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling.
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    MCUBE

    MCUBE

    VMC Technologies

    ntroducing MCUBE’s revolutionary unified omnichannel solution for Cloud Telephony Services—the ultimate breakthrough in business communication. Say goodbye to scattered communication hassles and embrace a seamless, integrated experience that allows you to focus on what truly matters—your customers. This cutting-edge solution brings together voice, WhatsApp, SMS, email, and social platforms under one powerful interface, ensuring every interaction is tracked, managed, and optimized in real time. With advanced analytics, smart routing, and automation, MCUBE enables businesses to deliver personalized experiences, reduce response times, and drive higher engagement. Whether it’s enhancing customer support, boosting sales efficiency, or creating stronger brand connections, MCUBE’s omnichannel technology is built to scale with your business needs. By unifying communication channels, it helps you increase productivity, maximize ROI.