Audience
Facility managers and companies interested in a solution to gain control of their maintenance processes
About CAFM Explorer
With the tools to proactively monitor and manage all tasks related to maintenance, compliance and safety across an estate. Idox’s CAFM Explorer software enables complete visibility of all assets, costs and risks to enable facilities managers to pre-empt issues on site, streamline and automate task assignments, simplify reporting and deliver enhanced insight to help customers unlock significant productivity gains. CAFM Explorer provides a total solution to all your facilities management requirements with a comprehensive range of modules all in one package, with no hidden extra costs or need to purchase additional functionality. The intelligent integration of modules supports automation of manual tasks, drives efficiency and enables real-time reporting. Working with us to implement CAFM Explorer has allowed Brent Council to improve response times, increase their efficiency in managing and tracking jobs and produce statistical reports to benchmark performance.
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FMX
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FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 30 minute average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, the team makes it their priority to help you achieve operational excellence and improve your bottom line.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Idox Group
Founded: 1984
United Kingdom
www.idoxgroup.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Live Online
Support
Online
CAFM Explorer Frequently Asked Questions
CAFM Explorer Product Features
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Scheduling
Work Order Management
Dispatch Management
Residential Properties
Routing
Facility Management
Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Schools
Space Planning
Work Order Management
Facility Scheduling
Residential Properties
Vendor Management
Visitor Management
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Live Chat
Multiple Brands / Products
