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Audience

Laptop repair shops, computer repair shops, mobile repair shops, television repair shops, data recovery shops

About BytePhase

BytePhase is a cloud-based CRM built for repair and service businesses, offering a complete suite to manage jobs, customers, inventory, and payments seamlessly. It features end-to-end job tracking, barcode-enabled inventory control, and a built-in POS system for quick billing. With multilingual support including English, French, Russian teams can operate in their preferred language for better adoption. OTP-based delivery verification ensures secure handovers, while automated SMS, WhatsApp, and email updates keep customers informed. The platform includes lead management, real-time analytics, and an expense tracker for better financial control. Invoicing, estimates, and Stripe integration enable faster, paperless payments. BytePhase simplifies your operations by introducing mobile app for android as well as ios which improves performance, and helps grow your business securely, efficiently, and globally.

Pricing

Starting Price:
$20/month
Pricing Details:
Lite Plan:
Monthly: $20
Annually: $199

Basic Plan:
Monthly: $40
Annually: $399

Standard Plan:
Monthly: $80
Annually: $799

Enterprise Plan:
Monthly: $149
Annually: $1499

Annual Plans are at a discounted rate than monthly subscriptions.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 9 User Reviews

Overall 4.6 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.4 / 5

Company Information

BytePhase Technologies Pvt Ltd
Founded: 2020
India
bytephase.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

BytePhase Frequently Asked Questions

Q: What kinds of users and organization types does BytePhase work with?
Q: What languages does BytePhase support in their product?
Q: What kind of support options does BytePhase offer?
Q: What other applications or services does BytePhase integrate with?
Q: Does BytePhase have a mobile app?
Q: What type of training does BytePhase provide?
Q: Does BytePhase offer a free trial?
Q: How much does BytePhase cost?
Q: What pricing for support is available for BytePhase?
Q: What pricing for training is available for BytePhase?

BytePhase Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

BytePhase Verified User Reviews

Write a Review
  • Mukesh S.
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very useful software"

    Edited 2025-09-22

    Pros: Having used BytePhase to streamline our sales function has been a huge success. The Sales module gives our team complete control over the entire sales cycle, from lead capture to closure, and we've been able to follow up more readily through utilization of its dashboard, lead tracking, and reminders functionality, and this has meant a vast increase in conversions. And it's very easy to get new sales personnel up and running as it's so user friendly.

    Cons: It would be excellent to integrate more advanced analytics and forecast tools into the Sales module to help plan sales strategies.

    Overall: BytePhase's Sales module gave our company much-needed clarity and direction. Sales are made more organized, missed possibilities are averted, and coordination is enhanced amongst teams. A must-have for any growing sales team.

    Read More...
  • Abdul K.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent for repair shop managent & sales management seamlessly"

    Posted 2025-07-25

    Pros: We get lot of best feature in one software only such as repair ticket management, POS, inventory, purchase, expense and lot of things like this. This software solves many of the problems.

    Cons: There is not stopping issues i found but somewhere i believe if they provide whatsapp marketing or more marketing option will be helpful and godd to use

    Overall: Excellent experience using the software. Team management gets very easy for me, i can use it on multi devices so n

    Read More...
    Reply from BytePhase
    Posted 2025-08-08
    Thank you for your feedback! We're glad to hear you're having a positive experience. We appreciate you sharing your thoughts on marketing options — insights like yours are always helpful. Thanks again for your support!
  • A BytePhase User
    Admin
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good CRM software for sale and repair business"

    Posted 2025-07-15

    Pros: BytePhase has been a great asset to our operations, especially when working with annual maintenance contracts. Their AMC module is carefully planned, encompassing as simple a matter as service scheduling to tracking maintenance jobs in real time. The reminders are reliable, and the system never lets service appointments slip through, ever. It has significantly reduced manual faults and instilled a lot of discipline in our repeat service procedures.

    Cons: Our only area of dissatisfaction is the limited ability to customize AMC reports. Additional filters and formats to customize reports according to unique business requirements are desirable.

    Overall: Our experience with BytePhase and the AMC module has been very good overall. The software is rock-solid, user-friendly, and supported by a good support system. Our maintenance activities flow more smoothly, and following up on contracts is now a breeze. BytePhase really streamlines difficult processes in businesses.

    Read More...
    Reply from BytePhase
    Posted 2025-07-21
    Thank you for your valuable feedback. We're glad to know that BytePhase has been a strong support for your operations and that it's helping simplify key processes. It's always encouraging to hear that our solutions are making a real difference. We’ve taken note of your suggestions and want to assure you that we're actively working on ongoing improvements to enhance your experience even further. Your continued trust and support mean a lot to us.
  • Tejas P.
    Admin
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good CRM software to manage and handle the data"

    Posted 2025-05-22

    Pros: There are many good things in this software that you can create quotation, Ticket and sales with proper customer information

    Cons: I found that only they can improve the UI for mobile application nothing other than this

    Overall: Overall it's a good software and every repair business person can use this it's user friendly software

    Read More...
    Reply from BytePhase
    Posted 2025-06-05
    Thank you for your valuable feedback. We're glad to hear BytePhase is meeting your business needs. We appreciate your input on the mobile UI and are working to improve it further.
  • Akash M.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best CRM software"

    Posted 2025-05-21

    Pros: I feel it's easy CRM software to use and manage our data, and it provides image upload option to crate job ticket so which simplifies our data

    Cons: As of there is no any cons to add as they are continuously upgrading software if difficulty faces the customer

    Overall: Overall I can say a good CRM software every repair business should use it to manage their customer data. Payment data etc.

    Read More...
    Reply from BytePhase
    Posted 2025-06-05
    Thank you for your feedback! We're happy to hear that you're having a great experience with BytePhase. Your support means a lot to us.
  • A BytePhase User
    Administrator
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Feedback for BytePhase software"

    Posted 2025-04-18

    Pros: 1. it has become easy to manage service calls
    2. customer gets immediate update about the service status
    3. we get our all services details for each customer separately

    Cons: We did't find any cons yet but very rarely we face the network issue

    Overall: We are happy using this software for sales and service purpose
    it is easy to use and our employees are using it every day

    Read More...
    Reply from BytePhase
    Posted 2025-04-24
    Thank you for your feedback! We're glad to know BytePhase is helping your team with daily operations.
  • Guddu K.
    Service Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Renewal Price same as new one "

    Edited 2025-04-08

    Pros: Easy to use and mobile app entry is so good, software interface is very good also entry is so easy.

    Cons: Renewal charges is so high it's same as new purchase

    Overall: Discount Column need at the time of payment received. I will inform them about this requirement but no develop about that problem.

    Read More...
    Reply from BytePhase
    Posted 2025-05-20
    Thank you for taking the time to share your feedback and for highlighting the positive aspects of BytePhase—especially the ease of use, the mobile app experience, and the user-friendly interface. We're really glad to know that these features are working well for you. Regarding your concern about the renewal pricing, we'd like to clarify that our pricing structure has always remained the same since day one—there have been no price hikes, and this was clearly communicated to all customers at the time of onboarding. In your case specifically, we also ensured that applicable discounts were offered to support you during your initial purchase and renewal. As for the discount column during payment received, we truly appreciate you raising this request. It is already part of our product roadmap, and our team has acknowledged and documented this enhancement when you first brought it up. We’re actively working on our upcoming updates, and this feature will be included soon to make payment handling even smoother. We’re always here to improve, and your feedback helps us do just that. Thanks again for being a part of BytePhase.
  • A BytePhase User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "BytePhase offers an outstanding all-in-one application designed for sales and service management, including seamless GST integration. This user-friendly platform streamlines operations, saving valuable time and reducing the need for manual intervention. With its efficient automation and comprehensive features, BytePhase enhances business productivity, making it an essential tool for modern enterprises."

    Posted 2025-04-03

    Pros: Best and easy to use, visuals and software looking so best. Editing is also plus point, we are happy for this App.

    Cons: Updates and solutions should be improved

    Overall: BytePhase offers an outstanding all-in-one application designed for sales and service management, including seamless GST integration. This user-friendly platform streamlines operations, saving valuable time and reducing the need for manual intervention. With its efficient automation and comprehensive features, BytePhase enhances business productivity, making it an essential tool for modern enterprises.

    Read More...
    Reply from BytePhase
    Posted 2025-04-10
    Thank you for your valuable feedback. We are glad BytePhase is helping your business. We have noted your suggestions regarding updates and solutions and are working to improve continuously.
  • Chirag P.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best CRM in this industry."

    Posted 2025-04-03

    Pros: I have been using BytePhase CRM for the last 2+ years. Not only has it saved my time, but it has also streamlined the whole organisation process. From Timely customer updates and technical support requests, workflow management has become easy. BytePhase CRM is tailored to meet the unique needs of Computer repair shops and Data Recovery service organisation, enhancing both operational efficiency and customer satisfaction.

    Cons: Some more integration for the social media platform could be helpful.

    Overall: Overall, BytePhase CRM is a must-have tool for computer repair and Data Recovery businesses. With industry-specific features and modules, it makes an impactful and seamless user experience, It is an all-in-one tool that increases efficiency, improve customer relationship, and helps scale with ease.

    Read More...
    Reply from BytePhase
    Posted 2025-04-10
    Thank you for your valuable feedback. We’re glad BytePhase is helping your business. We’ve taken note of your suggestion on social media integrations and are working to enhance the platform continuously.
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