Audience
Companies of all sizes and businesses interested in a multichannel marketing solution
About Brick Street CONNECT
Brick Street CONNECT is a multichannel marketing solution that enables you to carry on conversations with customers and prospects over multiple devices as they move about their busy day. With its single platform architecture, you have unified views of each consumer—across all channels to engage, drive sales, and develop loyal relationships. By overseeing your customer interactions collectively, it shifts your focus from individual tactic metrics to overall engagement metrics. Thus uncovering the total amount of time your customer actively spends with your brand. The in-depth customer profiling provided by CONNECT, gives you an opportunity to be extremely responsive to customer behavior and preferences without adding staff or other resources. Modular platform adapts to the ever-changing and evolving digital communication channels without disrupting IT departments or impede marketers’ responsiveness to customers.
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Integrations
No integrations listed.
Company Information
Brick Street Software
United States
brickstreetsoftware.com/#platform
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Product Details
Platforms Supported
Cloud
Windows
Support
Online
Phone Support
Brick Street CONNECT Product Features
Customer Engagement
Communication Management
Analytics
Churn Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content