Audience

Medium-sized to enterprise companies across a broad array of industries. Key industries include agencies, retail, CPG, education, financial services, healthcare, travel, and technology.

About Brandwatch

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.

Other Popular Alternatives & Related Software
Oktopost
Oktopost
(1 Rating)
Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.
Learn more
Audiense
Audiense
(1 Rating)
Identify & understand any audience, no matter how specific/unique it is. Create reports using filter options such as user profiles, affinities, demographics & job roles, creating highly personalised audience segments. Make better marketing decisions, adapt your targeting, improve relevancy & drive high-performance campaigns at scale. WHAT ARE WE TRYING TO SOLVE? - Time-consuming, static & expensive traditional consumer research - Social data to become a part of the strategy - Brand strategy & personalisation is very tactical at the expense of performance marketing WHAT MAKES US UNIQUE Audiense segments audiences by interconnections between people (“Who knows who”). Thanks to how those connections are created between consumers (“How they know each other”), we can infer their shared interests & affinities. Our unique social consumer segmentation provides a great data foundation to Persona development, understanding the audience s that matter most or find new audience opps.
Learn more
Revuze
Revuze
(3 Ratings)
Revuze empowers brands with next-step actions, from the category down to the SKU level, to streamline research across all products, drive product innovation, enhance marketing effectiveness, and optimize eCommerce performance. Leveraging advanced AI and machine learning, we transform e-comm, social and survey data into a unified Voice of Customer (VoC), with the highest level of accuracy and integrity, resulting in products that consumers love and appreciate.
Learn more
Imatag
Imatag
IMATAG protects your visual content online, such as product images, brand visuals, licensed content, or sensitive files. Based on a patented technology of Invisible Watermark (or Forensic Watermark), it comes in two flavors: - IMATAG LEAKS, the first online solution for the identification of photo or video leaks, - and IMATAG MONITOR, the most reliable visual search solution to track the use of your content on the internet. How it works: The software discreetly places an imperceptible identifier at the pixel level of images or videos. This invisible watermark allows to identify your content on the web regardless if it has been resized, cropped or trimmed, posted on social media or copied via a screenshot. Used as a tracker, it is also able to trace the origin of a leak. Supports images (photos, renders, design), videos, and PDF. Available as SaaS via Web UI or API, or on premise software.
Learn more

Articles

AI-Driven Social Analytics: Empowering Smarter Decision-Making

Pricing

Pricing Details:
Flexible packages tailored to your needs.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 5.0 / 5
support 4.7 / 5
More Reviews Write a Review

Company Information

Brandwatch
Founded: 2007
United Kingdom
www.brandwatch.com

Articles

AI-Driven Social Analytics: Empowering Smarter Decision-Making

Videos and Screen Captures

Play Video Social Listening Dashboard Content Calendar Social Inbox Competitor Benchmarking Social Media Monitoring Social Media Tracking
Other Useful Business Software
Secure User Management, Made Simple | Frontegg Icon
Secure User Management, Made Simple | Frontegg

Get 7,500 MAUs, 50 tenants, and 5 SSOs free – integrated into your app with just a few lines of code.

Frontegg powers modern businesses with a user management platform that’s fast to deploy and built to scale. Embed SSO, multi-tenancy, and a customer-facing admin portal using robust SDKs and APIs – no complex setup required. Designed for the Product-Led Growth era, it simplifies setup, secures your users, and frees your team to innovate. From startups to enterprises, Frontegg delivers enterprise-grade tools at zero cost to start. Kick off today.
Start for Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Brandwatch Frequently Asked Questions

Q: What kinds of users and organization types does Brandwatch work with?
Q: What languages does Brandwatch support in their product?
Q: What kind of support options does Brandwatch offer?
Q: What other applications or services does Brandwatch integrate with?
Q: What type of training does Brandwatch provide?
Q: What pricing for support is available for Brandwatch?
Q: What pricing for training is available for Brandwatch?

Brandwatch Product Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Brand Management

Approval Process Control
Asset Management
Project Management
Artwork Management
Change Management
Fulfillment Distribution

Brand Protection

Domain Monitoring
Social Media Monitoring
Case Management
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management
Conversion Tracking
SEO Management

Media Monitoring

Alerts / Notifications
Dashboards / Reporting
Export Results
Social Media Monitoring
Broadcast Media Monitoring
Content Translation
Online News Monitoring
Podcast Monitoring
Print Media Monitoring

Reputation Management

Campaign Management
Response Management
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Gamification
Review Generation
Review Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Lead Nurturing
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management
Email Marketing
Lead Capture
Live Chat

Social Media Advertising

Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Ad Buying
Ad Creation

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Automated Publishing

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Impact Scoring

Brandwatch Additional Categories

Brandwatch Verified User Reviews

Write a Review
  • Carter M.
    Sr. Digital Marketing Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Solution for Social Media Management!!"

    Posted 2023-07-25

    Pros: Brandwatch provides a single platform that combines social media marketing & user engagement. It additionally offers automated post publishing functionality to streamline your workflow, making your job easier. From a user perspective, managing the platform is highly intuitive & user-friendly.

    Cons: Overall, our experience was positive & we received a good response from the team.

    Overall: Brandwatch offers a top-notch consumer intelligence & social media management solutions. The platform provides powerful tools for tracking & analyzing social media performance, giving valuable insights on consumer behavior & market trends. The intuitive interface & comprehensive features make it a must-have for businesses looking to stay ahead in the digital landscape. The customer support team is also highly responsive & provides excellent assistance whenever needed. Highly recommended for businesses serious about their online presence.

    Read More...
  • Ramesh S.
    Senior Technical Support
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best for Social Media Marketing"

    Posted 2020-07-08

    Pros: #1- It gives one platform for social media marketing with user engagement.
    #2- It also offers you automated post publishing to make your job easy.
    #3- In the usages point of view, it's very easy to manage.

    Cons: #1- We had a positive overall experience and response.

    Overall: Falcon.io is a platform to promote business on social media platforms. We used this tool and had a very positive experience and response from the user side. It saves time and allows us to manage multiple channels at a time.

    Read More...
  • A Brandwatch User
    Ceo
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works well but costly"

    Posted 2020-05-08

    Pros: Super good layout and structure of the user interface which was nice. Works well and does what you'd need.

    Cons: I feel like it was too costly for what it does.

    Overall: Overall it's a good tool. I didn't like the cost which is why I didn't keep it but it works well and clean interface.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?