Alternatives to BizRatings
Compare BizRatings alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to BizRatings in 2026. Compare features, ratings, user reviews, pricing, and more from BizRatings competitors and alternatives in order to make an informed decision for your business.
-
1
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
2
Employee Advocacy by Sprout Social
Sprout Social
Sprout Social’s Employee Advocacy platform empowers employees to become brand advocates by easily sharing approved content on their social networks. The platform helps organizations increase brand awareness and extend reach while reducing paid media costs through earned media value. Employees can share pre-approved messages that maintain brand consistency and compliance, minimizing risk. The platform supports content sharing across LinkedIn, X (formerly Twitter), Facebook, and Instagram via desktop or mobile apps. Employers can track advocacy impact with detailed analytics, measuring reach, engagement, and ROI linked to leads or web traffic. Overall, Sprout Social simplifies amplifying brand messages authentically through employees.Starting Price: $89 per user per month -
3
PostBeyond
Influitive
PostBeyond is an employee advocacy platform that empowers organizations to activate their workforce as social media brand advocates. It makes sharing company content across employee networks simple and seamless, boosting brand visibility and engagement. The platform offers analytics and reporting tools to measure which posts resonate most and drive ROI. PostBeyond supports diverse teams, including marketing, sales, HR, and channel partners, to create a unified brand story on social channels. Trusted by leading brands like Dynatrace and Scotiabank, it enables scalable social sharing while keeping the process easy and effective for employees. Overall, PostBeyond helps companies amplify their content through authentic employee voices. -
4
SurveyTown
SurveyTown
Understand your customer experience. Keep a pulse on customer satisfaction with customizable NPS, CSAT and CES surveys. SurveyTown helps you understand your customer experience with customizable Net Promoter Score (NPS), Customer Satisfaction Score (CSAT) and Customer Effort Score (CES) surveys. Hear about and repair negative experiences. Amplify positive experiences by incentivizing customers to share them on social networks. Monitor your performance over time and make great business decisions. Create NPS, CES, CSAT, Ratings or completely custom surveys. Add different questions types to your survey. Define different success pages. Customize the look of your survey. Alert people in your organization when you receive responses. Upload your contacts and send surveys to contacts via email or embed questions in post-purchase or ticket closure emails. Share survey links on your website or social media.Starting Price: $69 per month -
5
Zence Feedback
Easyrewardz
Capture real-time customer feedback, analyze sentiments, and enhance customer experience with automated feedback collection and analytics Key Modules 1. NPS (Net Promoter Score) Detractor Management Sentiment Analysis Google Reviews 2. CSAT (Customer Satisfaction Score) Customer Data Insights Automation & Optimization 3. Reviews Customer Insights & Engagement 4. Surveys & Polls Custom Feedback Collection Common Features Omnichannel Feedback Collection – Gather insights via Email, SMS, WhatsApp, and Surveys Real-Time Analytics – Monitor sentiment trends with AI-powered reports -
6
Subscriber Voice
Subscriber Voice
Happy customers are the best marketers. Generate and manage online reviews across the sites that matter most to your business. Take your reviews from across the web into a centralized platform where you can easily view, filter, and respond to customers on hundreds of sites. Create a steady stream of reviews across the web, mobile, and email with automated and individually targeted review invite. Stay connected on the most popular review sites like Facebook and Google, to industry-specific sites that are important to your business. Turn passionate customers into an army of advocates generating social proof that builds trust, increases acquisition, and drives growth. Turn your customer experience into a powerful marketing machine. We’re on a mission to help businesses build stronger relationships with software that improves the customer experience through actionable intelligence. We help people manage online reviews from a single centralized platform. -
7
Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
8
Nicereply
Nicereply
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...Starting Price: $39.00/month -
9
Affiniv
Affiniv
Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.Starting Price: $99 -
10
GrowthScore
GrowthScore
Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.Starting Price: $19 per month -
11
CHI Express
Logica Infotech Services
Give your team the tools to increase customer happiness. Set questions - Schedule Survey - Get Feedback by SMS, Email - NPS Dashboards Captures customer satisfaction information directly from your website, mobile apps, or by SMS or by Email notifications. Review real-time CSAT & NPS metrics to improve customer experience. Automating routine tasks like sending reminders, payment information, making communication by digital mediums, enhancing engagement and retain relationships with customers, vendors and employees. Create your online survey in minutes. Reach your audience on every device. View survey results graphically and in real-time. Configure survey questions, schedule survey, get feedback by SMS, Email, mobile devices, review CSAT & NPS in real-time dashboards. CHI® Express empowers you to measure CX, CSAT & NPS metrics in real-time. Convert your ideas to survey questions. Realize what kind of data you would like, and choose the appropriate question type text. -
12
FellaFeeds
FellaFeeds
Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.Starting Price: $15 per month -
13
ReputationStacker
ReputationStacker
ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.Starting Price: $63 per month -
14
Hootsuite Amplify
Hootsuite
Boost your social reach with employee advocacy. Hootsuite Amplify makes it easy for your employees to safely share your content—extending your social reach. Use the incredible social influence of your employees by empowering them to share approved content across their social networks. Amplify’s clean and intuitive mobile-first environment boosts employee engagement by making it easy for your people to stay connected and informed. Save time by managing messaging and measuring your results from within the Hootsuite dashboard. Create pre-approved content for your organization to share, so that messaging is accurate, clear, and on-brand. -
15
GuestRevu
GuestRevu
Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.Starting Price: 30$/month/property -
16
Home Care Pulse
Home Care Pulse
Get detailed, unbiased feedback from your clients and caregivers. Gather feedback, track trends, increase client loyalty, and retain more caregivers—all while freeing up time for you and your staff. Combine caregiver feedback with training to retain caregivers and provide a better care experience. We’ve merged with award-winning training provider In the Know to offer training that helps you act on client and caregiver feedback, for both online and in-person settings. Monitor, respond to, and generate online reviews from across the web in one convenient platform. 9 out of 10 consumers are looking at reviews online before they make a purchase. Build a powerhouse online reputation. Third-party surveys are more accurate, more reliable, and take less of your time. Get the peace of mind that comes from having a constant pulse on your clients and caregivers. -
17
ProvenExpert.com
Expert Systems AG
With ProvenExpert, a few clicks is all it takes to bundle all your reviews (quantity and overall score) in one place. Get the feedback you need: use our industry-specific survey templates and adapt them to your needs. Survey analytics let you see just how satisfied your customers are. Publish ratings and reviews on your company profile (equipped with a Google star rating, which can be integrated into your website's search results). 100% control! It's never been this easy to attract new business! Boost your business with customer reviews. More than 205,500 freelancers, entrepreneurs and large companies use ProvenExpert.com.Starting Price: $24.90 per month -
18
We Love Customers
We Love Customers
The We Love Customers platform brings together all the tools necessary to develop customer recommendation and loyalty. Each feature is stand-alone, but offers more possibilities and efficiency when combined with others. Convert your loyal customers into brand ambassadors with a customer referral program. With We Love Customers, encourage your customers to recommend your brand to those around them. Improve customer satisfaction and increase customer loyalty. With We Love Customers, analyze the level of recommendation of your customers thanks to an NPS survey. Get to know your customers better with automated collection of reviews. By collecting the opinions of your customers, you know their level of satisfaction and reassure consumers. Encourage your customers to interact with your brand and make purchases from your store again. -
19
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
20
Ask Inline
Ask inline
Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver actionable insights to you. Automatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Email-based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations. Classic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help. Your first survey is minutes away. Install in seconds or upload a list. Ensure users aren't over-surveyed with intelligent sampling and filtering.Starting Price: $20 per month -
21
Guestmeter
Guestmeter
Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.Starting Price: $49/monthly/per property -
22
Zuberance
Zuberance
Zuberance is a full-service Word of Mouth marketing company. We create, manage, and power. Brand Advocate & Brand Ambassador programs that drive positive Word of Mouth and sales. Boost your ratings on third-party sites with SEO-friendly reviews. Get valuable Advocate testimonials, case studies, videos, and more. Generate thousands of referral leads that turn into sales. Get Advocates to answer prospects’ questions, driving leads and sales. Create an online hub for your Advocates, and reward them. Track and optimize campaign results in real time. We identify Advocates via brief online surveys, social listening, and direct Advocate engagement. In short, we build your database of Advocates. We make it easy for Advocates to recommend your brand and products via positive reviews, stories, referrals, communities, and more. We measure and optimize Advocate marketing results. Plus, we give you custom reports and actionable Advocate insights. -
23
Moz Local
Moz
Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.Starting Price: $20 per month -
24
Hello Customer
Insider Metrics
Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve. -
25
Reputation.com
Reputation.com
Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place. -
26
Fouita
Fouita
Be notable and make your users benefit from a unique experience by interacting with them to avoid the common monotony in websites. Smart widgets flows are the best solution to increase engagement, boost customer acquistion and enhance the retention rate. Making your users enjoy their navigation journey will lead to enhance sales and boost brand advocacy. Sometimes the best tool for the job is not with code, the text editor helps you write more easily and elegantly. You can write articles, blogs or captions and customize content faster. This way, it will be automatically optimized for mobile display and SEO indexing. You have various options of widgets available for you. Your choice depends on your business goals, whether you want to drive traffic, increase reach, or create a database, etc.Starting Price: $29 per month -
27
Enterpret
Enterpret
Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys. -
28
SurveyStance
SurveyStance
SurveyStance makes it easy to capture real-time feedback from customers & employees with fun, engaging tools. Our platform includes Smiley Face Feedback Kiosks, QR code surveys and Email Signature Surveys. You can track satisfaction, spot trends, and respond quickly with automated alerts when negative feedback comes in. Advanced reporting with AI powered reports to help you understand free form text responses and measure key metrics like NPS, CSAT & Employee Engagement. With SurveyStance, you don’t just collect feedback... you act on it instantly to improve experiences & drive growth.Starting Price: $39 -
29
Talenthub
Talenthub
Take the guesswork out of recruiting with data and feedback from your candidates. Data shows that a video is worth more than 1.8 million words. See how the platform works in just 1 minute and 12 seconds. Be data-driven across your entire candidate journey. Start using data & feedback from your candidates to supercharge your candidate experience! 95% of candidates with a positive recruitment experience will more likely apply again or refer others to apply. Get real-time data and feedback from your candidates on your employer brand perception and attraction channels. Also benchmark your attraction performance internally, in your industry and across the world. Avoid detractors and negative public ratings: 72% of all candidates share the experience with people in their network. Get real-time data and feedback from your candidates throughout your recruitment funnel and keep track of your Candidate Promotor Score. -
30
Clientshare
Clientshare
Clientshare launched in 2017 with a vision to fix supplier-client relationships on a global scale. From our very first client, to our latest enterprise win, we’ve maintained our passion for helping B2B enterprises retain and grow their customers by giving them the tools to stand out, win trust and deliver exceptional Business Reviews. We have built the world's leading Business Reviews platform, Pulse. Pulse gives your business the tools to manage your entire Business Review and feedback process, measure customer satisfaction through NPS, CSAT and written feedback, and master retention and growth by effectively identifying risks and opportunities with accounts. We work with organisations across Logistics, Facilities Management, Process Outsourcing and Manufacturing to provide them with the tools needed to create, deliver, measure and act on reviews and feedback. If you are a Clientshare Pulse users, please leave a review and share your experience with us! -
31
Guuru
Guuru
GUURU is a peer-powered eCommerce platform that turns your customer community and their expertise into real-time product advice and AI visible on-page content. Shoppers can chat directly with experienced customers for personal, first-hand recommendations when it matters most. GUURU then transforms conversations or targeted Q&A into structured, indexable “Community Content” that lives on your product pages. This makes your online store trustworthy for people and more discoverable for search engines and LLMs, helping your pages get mentioned and cited in AI answers. Behind the scenes, GUURU helps you identify and activate passionate customers, route questions, manage quality, and keep experts engaged with recognition and rewards (points, perks, or cash). Every answer is traceable to a real person who actually uses your products. Brands use GUURU to increase shopper confidence and conversion, and case studies report results like +51% AI visibility, +23 NPS points, and up to 38× ROI -
32
Vantage Pulse
Vantage Circle
Onboard a simple, intuitive, employee-friendly platform that’s not just scalable, but also cost-effective. Run an eNPS survey to gauge how employees feel about your company and use its details to identify advocates and detractors. Analyze engagement scores and user trends against internal benchmarks set across your organization. Gather continuous feedback over regular intervals to get authentic data and use the conversation feature to take appropriate actions. Reduce survey fatigue with categorized questions that are quick, easy, and engaging. Take prompt action with engagement heatmaps. Create, manage, and update employee-friendly surveys on multiple platforms with easy customization. Provide your workforce with an exceptional survey experience that takes less than 5 minutes to complete. Designed for small and large organizations, Vantage Pulse lets you receive feedback tailored to specific teams and departments.Starting Price: $2 -
33
welikeit
welikeit
The welikeit platform makes it fun for your employees to amplify your brand on social. Engage gamification encourages colleagues to like and share. Boost your content across your existing social media networks. Optimise with AI-driven personalisation and publishing. Same story, shared differently. Don’t waste ever-increasing sums on online advertising. There is a better way; get your employees to amplify your social with welikeit. The average employee has 354 Facebook friends, 412 Linkedin connections & 351 Twitter followers. It’s simple: takes 5 mins to onboard you, and fits into what your employees are doing with their social media already. It’s powerful: find out how our platform turns 3 likes into 500+ at no cost.Starting Price: £175 per month -
34
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
35
Apex Loyalty
Apex Loyalty
Apex Loyalty App will help your brand better connect with your existing channel customers, engage & reward them for being your business partners. With Apex Loyalty, brands can engage & stay connected with channel partners to create brand advocacy and drive more sales in competitive or downsized markets. When it comes to channel loyalty apps, reward management and procurement are major hassles. The Rewards-Ready Loyalty Platform offered by Apex Loyalty allows executives to allocate their precious time on marketing efforts. Cleanly redeveloped, user-friendly administration screens to create campaigns for point collection and redemption with an adaptable rules engine. Apex Loyalty is a cloud-based B2B loyalty, engagement & incentive automation platform developed on Salesforce. With Apex Loyalty, companies engage & stay connected with channel partners, distributors, and retailers to drive more sales and to create brand advocacy. -
36
SatisMeter
SatisMeter
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.Starting Price: $49.00/month -
37
Social Seeder
Social Seeder
One important aspect of employee engagement is to communicate with your workforce, so they can talk about you. Potential new employees need to know about you as an employer. Potential new customers need to know about your values. And who better to tell this story than your current employees? Recruit, activate and engage your community of ambassadors. Segmenting your ambassadors allows you to tailor your communications. Send targeted company news (or related news) to your ambassadors. Encourage your ambassadors to share it on social: it only takes a few clicks. Through detailed reporting on self-explanatory dashboards, you’ll be able to measure the success of every item you send. Learn, adapt and improve.Starting Price: $450 per month -
38
Roster
Roster
Grow with a community of brand-loving ambassadors and affiliates – amplify your awareness and sales with UGC and referrals. Manage an unlimited crew of creators, affiliates, influencers, and ambassadors on the same platform. Nailing time and money savings like a pro. Tailor programs, run campaigns, collect UGC, get product reviews, track commissions, and fulfill rewards—every ambassador platform tool you need to grow a brand community. With Roster, make the most of word of mouth and real customer stories. Easily keep ambassadors busy producing and sharing, while we gather all their content into your own UGC library. An extensive suite of brand ambassador tools to automate every phase of community marketing. Easily turn customers into brand ambassadors that connect with your ideal audiences. -
39
Visibly
Visibly
Capture and share culture content, measure and drive employee engagement, recognize, reward, and empower your brand ambassadors. To thrive in today’s rapidly changing world, organizations need to create responsive and resilient cultures that are capable of supporting constant change. Through a unique set of tools and expert-led services all centered around your continuous culture transformation, Visibly drives agile people programs that engage and empower everyone in the organization to better adapt to cultural and strategic changes and drive better business performance. Collect insights from your employees, customers and jobs applicants, EX, NPS. Visibly is more than just a survey or chat application. Our platform helps People teams launch, measure and optimise engagement strategies in real-time, then leverage the results for brand advocacy and tangible business growth.Starting Price: $6 -
40
Wombot
Wombot
You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors. You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today. You know you need reviews but getting your customers to review used to be like pulling teeth, painful. What used to be a Burden is now an opportunity. It is now easy and painless for you to ask for and your customers to leave real reviews. The active reputation marketing system will automatically route each new review based on real-time reputation information to the review website where it will be most effective online and internalize the negative reviews as customer feedback that only you can see. Quickly respond to your customer's concerns instantly. -
41
ReputationDefender
Gen Digital
You and your business deserve to be represented fairly and accurately online. No matter what threats you face online, ReputationDefender can help. We have solutions to protect your privacy, correct misleading search results, and more. Control what shows up when people search for you or your business in Google. Prevent third-party companies from selling your sensitive personal information online. Recruit loyal customers to sing your company’s praises through online reviews. Boost your online reputation among customers looking for businesses in their local area. If you interact with your customers face to face, your business’s online reputation is increasingly tied to location-specific consumer feedback. Businesses with more positive reviews rank higher in online search results and mobile map searches. “Visited by Friends” and other social media business recommendations are exploding in popularity. -
42
Sharebee
Sharebee
Sharebee is an employee advocacy and social selling platform designed to amplify brand presence through employee engagement on social media. It offers a centralized content library where employees can access and share pre-approved materials, such as articles, case studies, and company news, directly from their personal social media profiles. It features advanced analytics to track engagement metrics, including reach, clicks, and interactions, enabling organizations to measure the impact of their advocacy programs. Gamification elements, such as points and leaderboards, are incorporated to motivate participation and recognize top contributors. Sharebee also provides mobile access, allowing users to share content and receive notifications on the go. It integrates with ChatGPT, offering AI assistance for content creation and optimization. -
43
Surveyapp
Surveyapp
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.Starting Price: $23.99 per month -
44
Startquestion
Startquestion
Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.Starting Price: $49 per user per month -
45
Commspoint Journey
Nielsen
Nielsen's Commspoint Journey is a media planning solution designed to identify and measure the key decisions and influences affecting consumers before, during, and after purchasing goods and services. By pairing two or three recent purchases from survey respondents with Nielsen's proprietary database, it provides up to 15,000 detailed customer journeys across more than 30 categories. These insights offer a clear picture of consumer experiences, ranging from early brand awareness to purchase consideration, sales influence, and brand advocacy. Features include an easy onboarding experience, with new users operational after only a few hours of training; consumer insights across more than 30 major categories to enhance marketing strategies; understanding of customer purchase behaviors to identify opportunities for influencing future sales; and optimization of campaign strategies by ensuring the delivery of the right message at the right time. -
46
Liftify
Liftify
Liftify is an AI-powered reputation and customer experience platform that helps companies increase their online reviews, monitor and respond to feedback, and turn customer sentiment into measurable business growth by automating key interactions and insights across review sites and internal surveys. It provides a suite of products including Review Pro for generating more 5-star reviews and improving SEO and sales; Experience Pro for collecting and analyzing internal feedback; Loyalty Pro to grow repeat business and customer lifetime value; and Convert Pro for converting more prospects with tools like website chat and automated follow-ups, all supported by AI-enabled tools that help craft responses and surface key themes from feedback. Businesses can centralize review monitoring with real-time alerts and respond directly from the dashboard, track issues with case management, and integrate Liftify with CRMs and POS systems to automate data flow and improve campaign success. -
47
08UK
08UK
08UK provides inbound number solutions that enhance customer engagement, streamline communications, and expand business reach. Our offerings include 0800 freephone numbers to encourage customer calls, cost-effective 03 numbers, virtual geographic numbers for local presence, and international toll-free numbers for global accessibility. Businesses can integrate Customer Satisfaction (CSAT) surveys for real-time feedback, improving service quality and agent performance. Additional benefits include enhanced credibility, marketing campaign tracking, advanced call management with IVR and call routing, and automatic disaster recovery for uninterrupted service. These solutions help businesses stay connected, competitive, and customer-focused.Starting Price: £12/number, POA for bulk -
48
Wayvee
Wayvee
With the Wayvee device installed in-store and operating 24/7, 365 days a year, you’ll have access to customer satisfaction and engagement metrics of 100% of customers interacting with your shelf. Wayvee offers real-time customer satisfaction and engagement monitoring for in-store retail. Using Radio Frequency (RF) wave technology and proprietary AI algorithms, the Wayvee device analyzes customer emotional responses in a privacy-respectful manner. With no surveys or cameras involved, Wayvee provides instant feedback, allowing retailers to respond immediately, enhancing the user experience, and ultimately driving revenue growth. C-SAT data and other metrics are available with real-time reporting through a client dashboard, which integrates seamlessly into any data management system via Wayvee API, significantly reducing both cost and time for measurement. Get comprehensive reports that provide C-SAT scores and other engagement metrics. -
49
Ratecard
Ratecard
More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard. Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more. We love to help you maximize your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible. Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. Negative respondents provide valuable feedback, so we thank them.Starting Price: €9.99 per user per month -
50
NextBee
NextBee
AI Powered Community Platform for Your Customers, Employees and Influencers. NextBee's core platform allows you to easily create rich communities for each segment of your audience. NextBee’s CX360 platform puts together the ultimate marketing toolbox in your teams’ hands. With a 360° approach to customer engagement, CX360 comes equipped with features that are focused on increasing retention, CLV, new customer acquisition, brand advocacy feedback, onboarding and training, personalized communication all while building overall brand affinity. From initial program participation invitations to reward fulfillment, we help you create a workflow focused on success. Our consultative approach helps you capitalize on our smart controls & extensive list of promotions for quick adoption and long-term growth of your engagement programs. Every type of incentive and every user interaction we support is based on thorough results analysis.
