Alternatives to BillingFinity
Compare BillingFinity alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to BillingFinity in 2026. Compare features, ratings, user reviews, pricing, and more from BillingFinity competitors and alternatives in order to make an informed decision for your business.
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1
CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
2
Variphy
Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Webex Calling Reporting & Analytics - Zoom Phone Reporting & Analytics -Microsoft Teams Reporting & Analytics - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services -
3
CallRail
CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.Starting Price: $45.00/month -
4
Call Accounting Mate
Callaccounting.ws
Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.Starting Price: $375 one-time payment -
5
WinCall
TeleManagement Technologies
Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions. -
6
Genesis Call Accounting Professional
Genesis Systems
Genesis Call Accounting is a web & client-based, fully featured solution for businesses requiring Call Accounting & Tracking, complete call path reporting, Call Traffic reporting, Inventory management, Telecom Analytics, Company Directory, Fraud Detection and more. Genesis Call Accounting is available as both a managed hosted and an on-premises solution. Regardless if you run a small motel or administer a large organization with thousands of phones across numerous branch offices and whether you are allocating telephone charges, billing guests, clients or projects, monitoring telephone traffic, or tracing abuse and fraud, tracking sales and advertising activity, or being alerted to 911 calls, Genesis has just the right solution for you. Genesis has the Call Accounting solution for every size business, industry and application. Genesis ensures you get maximum performance for your telecom investment.Starting Price: $29/mo -
7
Calltrak
Theodore Software Consultants
Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.Starting Price: $275 one-time payment -
8
CommsOffice Express
CommSoft Software Solutions
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out. -
9
VXTracker
Connections
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively. -
10
Elephant Call Management System
The 116 Group
The ELEPHANT CALL MANAGEMENT SYSTEM is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enable you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis, which can help you negotiate better discounts to specific destinations. The ELEPHANT CALL MANAGEMENT SYSTEM strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse usage within your business. -
11
Shadow CMS
Resource Software International
Shadow CMS Enterprise call accounting can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies and control telecom spend. Many organizations struggle with workforce management and productivity. Shadow All-In-One provides hundreds of real time and historical reports/dashboards which highlight service levels, call volume, departmental activity and call center metrics. Shadow can consolidate communication metrics from multiple IP/PBX/communication servers and collaboration applications in historical reports that can be studied for patterns, trends, KPIs and workforce management. The activity is diced and presented in custom dashboards, reports or trigger-specific actionable events. Shadow offers various modules that present tailored dashboards and metrics in real time environments such as call centers, health care and mission critical centers. Information can be presented on a desktop, wallboard or delivered to team.Starting Price: $1000 one-time payment -
12
Teltrac
Interpacific Data Management
Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globallyStarting Price: Capex or Subscription -
13
TIM Enterprise
Tri-Line
Get full visibility of your entire organization's phone call metrics with interactive graphical web reports. Design your own live display boards with comprehensive call statistics for complete business intelligence. Every time a phone call is made to or from your organization, a tiny log containing information about the call is produced by your telephone system. Each log contains - at a minimum - the date and time each call started, its duration and the phone number it came from and to. Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them. The call logs of every phone system differ wildly in their format and method of collection, so interpreting them can be considered a science in itself. Happily, with our experience of over 250 different phone systems, our products hide this complexity. So whatever the size or shape of your phone system topology, your calls are presented in a universal, accessible way. -
14
Blue Telecoms
Blue Telecoms
Cutting edge telecoms software alongside a robust and powerful communications network to empower your business to do more. Our hosted solution will supercharge your outbound and inbound dialing and organize your call operation while reducing costs. Enterprise-grade SIP Trunking at wholesale rates with unlimited capacity, high-quality, high-volume outbound VoIP services. Reduce your office telephony costs and increase the functionality with unique call routing, call recording and reports. Our purpose-built network handles extremely high call volumes whilst providing exceptional call quality and utmost reliability. Need to contact more clients? With Blue Telecoms, you can take advantage of our industry-leading answer machine detection, outbound number rotation and lead recycling rules. With Blue Telecoms, we use nothing but tier 1 VOIP carriers and infrastructure. Not only this, but we use multiple carriers, ensuring that your important projects don’t go down. -
15
Infortel Select
ISI Telemanagement Solutions
Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments. -
16
CallBroker Report View
DAFQUEST
CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel. -
17
Total Telecom Management
Comview
Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview's telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management. -
18
FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
19
Call Accounting Pro
Comm One
Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. We’ve got that covered for you. Part of the reason why our software is so good is because of our experience in the industry. We’ve been developing Call Accounting Software since 1989 helping many companies just like yours. We understand what information you need from your call reporting, and we know how to give that to you. With our complete online FAQ Help Screens and live or remote technical support, we can make sure your system is meeting or exceeding your expectations. If you ever need technical assistance, we are there for you. -
20
Call SWEET!
DATEL Software Solutions
Call SWEET! Call Accounting provides you with the information you need to make the best choices for optimizing your business. In-depth reporting on all incoming, outgoing and internal calls lets you see your telecommunications activity from every angle. Easily track details on individual extensions, departments or multiple sites, and make necessary changes to improve productivity and efficiency on all levels. Save time by having the reports you need automatically sent to your email daily, weekly, monthly or one time only. Make contact center analysis part of your routine with the added convenience of scheduled reports. Access Call SWEET! from the browser of your choice! Give remote workers and managers the ability to generate vital reports from their home office. Instant reports are just a few clicks away with Call SWEET!. Export any report in PDF or excel format, or view from your favorite web browser. -
21
CallSource
CallSource
CallSource - Own Every Lead. CallSource is the premier technology-enabled business performance system that optimizes our clients’ revenue, profit, and brand reputation. CallSource pioneered the call tracking industry and has become the leader in actionable analytics. We deliver insights to solve, strategize, and implement solutions for our clients engaging with their sales performance data. Since 1991, CallSource has recorded and analyzed over one billion phone calls, providing cost-per-lead analysis, sales conversion percentages, sales recapture solutions, and training and coaching solutions to thousands of businesses in the United States, Canada and Australia. As a business, CallSource believes in enhancing the performance and accomplishments of our clients and our people. -
22
QualifyGo
Oak Innovation Limited
Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs. -
23
Tapit
Trisys
Tapit Enterprise is designed for large-scale, high call volume applications with various options for call record capacity, 50/100/200 million records. Tapit Plus is the ideal solution for medium to large sized businesses utilizing approximately 15 million records storage with scheduled arrive & restore features. At Trisys we’ve manufactured easy-to-use, long lasting, unified call monitoring systems for over two decades. In an effort to keep up with current technological advancements and the goal of client satisfaction in mind, we have taken the time to refine our software and equip it with many new properties designated to help users achieve their business needs with our solutions. -
24
Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
25
Callcruncher Access Anywhere
Callcruncher
Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues. -
26
Call Record Analyzer
Intelligent Visibility
Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions. Customizable data formatting. Easily drill down into call record information. Visualization of call flows. Device usage reports. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.Starting Price: $415 per month -
27
PBX Call Tarifficator
DCS Laboratory
Call accounting and billing program PBX Call Tarifficator, manufactured by DCS Laboratory. PBX Call Tarifficator receives SMDR information from the mini-PBX after the end of the call, analyzes it, converts it into a database format, and saves it on disk. The program requires a connection to a mini-PBX (via a serial port or a local network). The program can calculate the cost of calls according to tariff tables depending on the direction and duration. Call bases can be viewed, various reports can be generated and printed, exported, etc. Today, Computer Telephony Integration (CTI) is one of the most important tools for improving business efficiency. DCS Laboratory offers a range of in-house developed CTI solutions that stand out on the telecommunications market in terms of price/quality ratio. One such solution is the PBX Call Tarifficator product family. Today, many firms and organizations use office PBXs. -
28
CASH+ Call Accounting Software
Hansen Software
Developed by Hansen Software Corporation, CASH+ Call Accounting is a cutting-edge call accounting software solution that helps improve business productivity and increase revenue stream. Flexible and reliable, CASH+ Call Accounting features innovative and unparalleled tools for billing and reporting. The solution works best for the hospitality industry, sales organizations, long-term care facilities, and financial and insurance companies.Starting Price: $575.00/one-time/user -
29
TIM4biz Call Accounting
TIM Technologies
At its very simplest a call accounting system stores information about telephone calls from phone systems for later analysis by a person or computer. A typical business or office telephone system with more than one telephone extension or handset is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange). The PBX makes the connection between one or more telephone lines to the local telephone exchange and the telephone handsets in the office. PBX extensions are not limited to handsets used by people but may include other extensions for use by auto attendants, hunt groups, voice mail, fax machines or other devices.Starting Price: $8 per month -
30
ResponseTap
ResponseTap
We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given. -
31
InfoDEN
InfoDen
Welcome to InfoDEN Pty Ltd , an Australian-based software developer specializing in Hospitality Interfaces and PABX call logger, telephone call accounting and billing software. At InfoDEN providing quality products is only the first step to fulfilling our clients’ requirements. Every product is also accompanied by a high standard of professional customer service in order to provide our clients with the complete solution they desire. Our product range currently includes the PABX Call Logger plus over 30 other Hospitality Interfaces. For more information about any InfoDEN products or services please contact our Sales Manager. We develop all of our Interfaces In-house and can therefore modify our standard PMS Hospitality Interfaces to provide additional custom features, as required. Depending on the complexity of the customisation a development fee may apply. However, in most cases we cover the cost of development. -
32
InCharge Unified Call Management
eTEL Technologies
Need to monitor your PBX call traffic? Manage your wireless bills or upgrade an outdated reporting application? Tired of your current CDR reporting provider's high upgrade and support costs? With over 20 years of experience and 100's of installations completed, our InCharge CDR and Wireless Reporting application is your answer. A long list of features and our expert North American service team, means we have you covered. Give us a call to discuss upgrades and new system purchases. -
33
GoTrunk
GoTrunk
Go Trunk is a SIP trunking service that delivers a cost-effective, reliable and feature rich communications platform for businesses that operate their own PBX. It provides inbound telephone numbers and connects your outgoing calls to the PSTN (public switched telephone network). Go Trunk gives businesses powerful communications features, agility, reliability and low-costs. Our SIP trunking blog posts will keep you informed of the latest developments in the world of SIP. Articles will act as introductions to the concept of SIP trunking, discussing the benefits of SIP trunking versus traditional telecoms solutions such as ISDN. Posts will also help you to understand how to set up your SIP trunking and the best ways to take advantage of the power and capabilities of unified communications to deliver competitive advantage for your business. There is a lot of content out there on VoIP. Yet, the bulk of it seems to focus on money.Starting Price: 1.4¢ per minute -
34
TrackBiz
Track Sources Communications
Choose a virtual phone number (local or toll-free) by your favorite area and point this number to your existing call center or mobile number. Track your inbound and outbound calls. Choose your source phone number and make a call or send a message to a single destination or a bulk of destinations. Graphs and reports which will help you track your best sources. -
35
Cloudphony
SandeshLIVE
You have big idea to establish a call centre but afraid to the capital investment. In call centre telecom system is the backbone. Most of the call centre providing sales lead or customer support are required multichannel phone numbers. We are pleased to help you in corder to setup your very own call centre with out telecom hardwares you can use your existing hardware with fully manage services. Need to setup call centre we offer most competitive and cost effective solution for your existing or growing setup. No capital investment. Selection of word wide local number. Choice of single channel, dualchannel or multichannel telephone numbers (DID) from 79 countries. Unlimited in coming minutes. Flexible packages for outgoing minutes and international minutes. Customised IVR. Flexible contract. No hardware necessary. Easy to manage. Full support integration with the CRM system or client database. -
36
Avotus ReflectR
Avotus
Get unparalleled visibility of your UC&C usage, call quality, user adoption, productivity and costs. At Avotus, we understand how crucial your UC&C platform is to build a high-performance work-from-anywhere culture. We also understand the limitations of the standard reporting packages of UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber or Amazon Chime, and Connect. You need much more than their native reporting, archiving, and retrieval capabilities to drive UC&C best practices, create competitive advantage, and maximize business results. ReflectR delivers Intuitive Reporting, Real-time Monitoring, Trend Analytics, and Alerts to enable your business leaders and managers to see at a glance the usage trends of your UC&C platform and improve your employee’s productivity and engagement within the organization. -
37
StandardFacile
BJT Partners
Choose from more than 150,000 numbers your favorite number and use it immediately to receive calls from your customers, prospects, suppliers... or keep your existing number with portability. Receive and make your calls from your usual fixed and mobile phones, or those of your employees. There is nothing to install. You can, at any time, add or modify telephones without any limit. Immediately have functionalities allowing you to manage your calls professionally: management of queues and putting on hold, taking simultaneous calls, call transfer and never miss a customer again. Receive all your customer calls by e-mail and find them on your web interface or on your smartphone app. Number billed at the local France Telecom rate. All your correspondents will be able to reach you at the price of 5 centimes per minute, that is to say the price of a call made in their locality. These calls are not included in mobile plans.Starting Price: $10 per user per month -
38
Wiretap Telecom
Wiretap Telecom
Wiretap Telecom delivers a comprehensive suite of VoIP and SIP trunking services tailored for businesses seeking scalable, reliable, and secure communication solutions. Our user-friendly portal empowers users to manage services effortlessly, offering features like real-time call and fax analytics, detailed trunk operations logs, and call routing management. It supports multiple texting solutions, including Email2SMS, SMS App, and seamless PBX integration, ensuring flexibility in messaging needs. With international calling capabilities to all countries and the ability to manage multiple accounts from a single interface, Wiretap Telecom ensures global connectivity and streamlined operations. Our SIP trunking services are compatible with various PBX systems, including FreePBX, Yeastar, 3CX, and Asterisk, facilitating easy integration and enhanced voice capabilities. -
39
Enghouse Proteus
Enghouse Networks
The ability to monitor and manage the cost of communications across a company is essential to obtaining the right balance between expenditure and the business benefits that come from today’s complex unified communications systems. Proteus, from Enghouse Interactive, is an advanced call accounting application, designed to provide small, medium and large corporations with detailed analysis of your communications systems. From cost management to network management and planning, Proteus helps identify cost savings and productivity improvements that help to maximize your investment in your communications systems. Designed for the medium to large corporate market, Proteus Enterprise is an advanced, scalable, call accounting application that provides a detailed analysis of all of your company’s communications. -
40
Cadebill
MCL Systems
Developed by MCL Systems, Cadebill is a smart, fully integrated billing and convergent charging solution for the telecom industry. Specifically designed for use by telephone companies, cable companies, wireless companies, Internet service providers (ISPs), and local telephone companies, Cadebill offers a wide range of tools that help telecom businesses to efficiently provide innovative products or services to the market, promote faster rollouts with better accuracy, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI). Key features include inventory management, chargeback tracking, call system integration, customer relationship management (CRM), call rating, and more. -
41
A2Billing
A2Billing
A2Billing is a class 4 and class 5 softswitch with inline billing, designed for providing residential, business and wholesale VoIP services, calling cards, call-back and telephone number resale backed by our professional support services. A2Billing is free and open source software for Asterisk, providing telecoms customer management including admin, agent, customer and online signup pages, with flexible inline rating and billing of calls and services in realtime. -
42
PBXDom
PBXDom
Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.Starting Price: $39 per month -
43
CMar4Pabx
MarwanSoft
This is all-in-one, easy to use professional call accounting software. It runs on Microsoft PC, and connects to any PABX system through their SMDR or CDR port either serially (through RS232) or through network Ethernet connection type. It collects information i.e. records of data, about each call made through this PABX (i.e. incoming and/or outgoing). The software is designed to be easy to use and learn i.e. reports are arranged in tree data leafs (i.e. boards) with summary figures which can be double clicked to open sub-report or calls detail table (i.e. Minimal data entry required). Provides 14 regular reports, 63 2D/3D Bar chart reports, database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report auto/manual Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status ... etc.Starting Price: $539 -
44
Call Center Designer
Portage Communications
Determine the optimum number of agents you need for your desired service levels. By hour, half hour, or quarter hour, determine the ideal number of agents and lines to handle the peaks and valleys of your call traffic for each day of your work weeks. Display, print, or export to Excel. You enter in the call volumes and expenses of your call center, the number of calls, arrival period, average talk time, after-call work time, maximum caller wait, desired service levels. You will then view Call Center Designer's performance statistics or print them. You may also save all your entries and the calculated statistics to files that can be recalled later. All calculations and graphs may be transferred to Excel or Word with a couple of mouse clicks. Call Center Designer uses customized versions of the Erlang C and Erlang B probability algorithms for staffing and trunking calculations.Starting Price: $179.95 one-time payment -
45
CommView
@Comm
CommView Plus® is @Comm’s latest generation Call Accounting and Reporting Solution! Built with the user in mind, our browser interface is simple to use and easy to navigate. CommView Plus is adaptable and performs in all verticals across all types and sizes of businesses, organizations and agencies. CommView Plus, just like its predecessors, works in harmony with any brand of PBX or VoIP solution providing CDR, including voice networks with multiple manufacturers and models. This server-based application solution functions either in a single-site environment or can be configured to support multiple locations and CDR sources while maintaining full functionality. CommView Plus delivers data and information seamlessly with near real-time speed! CommView Cloud® is the cloud-based deployment option of @Comm’s latest generation Call Accounting and Reporting Solution! Our latest cloud offering is quick to deploy with a simple, low-cost/low-risk subscription model.Starting Price: $77.00/month -
46
ProfitWatch Call Accounting
Metropolis Technologies
ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more. ProfitWatch includes multiple pricing tiers to allow users to run promotional rates for guests and encourage phone usage. Invoices can be pulled on demand, or generated automatically and sent to a printer, saved to a file, or emailed. Receive immediate notification via email, SMS, and screen pop-ups when an emergency call has been placed anywhere on the property. -
47
FCS Gateway
FCS Computer Systems
Integrate billing and guest data seamlessly with FCS Gateway, a gateway and call accounting solution. FCS Gateway features a centralized hub that allows users to simplify complex interface requirements and integrations. FCS Gateway features multi-language capabilities that cater to different people supporting the industry. With FCS Gateway's remote access feature, users can handle reporting and maintenance anywhere, anytime. Experience seamless billing and guest data integration with FCS Gateway. A complete gateway solution for providing guest data, call accounting, billing and a wide range of interface hub capabilities with all major PMS and PABX systems in the market. Hosted billing functionalities for all kinds of services including call billing, mini-bar posting, F&B, videos, Internet, bundle billing, etc. Supports other 3rd party systems for seamless integration for billing to the PMS. -
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Flowroute
Flowroute
Flowroute became the first software-centric carrier in 2013. We built the Flowroute HyperNetwork™ to fulfill carrier-grade demands with the programmability, automation and on-demand scale of cloud computing. Flowroute SIP Trunking makes it easy to connect an existing PBX system or an analog/digital telephone adapter in a few simple steps. Our customers can scale up or down with unlimited call capacity, while only paying for the minutes that are used. Flowroute’s inbound SIP trunking provides unlimited concurrent call capacity. With no limitations or restrictions, you can say goodbye to capacity planning. As your volume increases, new instances are dynamically created to help you scale your voice services. Flowroute delivers outbound call audio over the shortest path possible to increase call quality and lower call costs locally and internationally. -
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Call Divert
Call Divert
Call Divert App takes you closer to the Call Forwarding Feature. Call forwarding, or call diversion, is a telephony feature of some telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. -
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TeleCapture
TeleCapture
The best call tracking for the lowest price in the industry, since 2007. With numbers starting at $5.99/month and no contract, there's no reason not to get started today. You’re probably already publishing advertisements and web pages and taking phone calls. Call tracking shows you which marketing materials are leading to those phone calls, so you can make the most of your money. Pick the perfect number from our huge inventory of local numbers. We also have toll-free numbers available. And if you need more than one, it's a snap to add more later. Within 60 seconds of choosing your number, you'll have your TeleCapture account created and you'll be able to start using your new call tracking number. Enter your existing number where we should forward your call tracking number. This is the magic of a call tracking number. Everything works just like normal for you. We simply track the call for you and push it on to your business line.Starting Price: $5.99 per month
