Alternatives to BetterFeedback
Compare BetterFeedback alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to BetterFeedback in 2026. Compare features, ratings, user reviews, pricing, and more from BetterFeedback competitors and alternatives in order to make an informed decision for your business.
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1
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
2
Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
3
OnePulse
OnePulse
OnePulse is the opinion platform that turns market research into engaging, real-time conversation. Talk to people while they're living their lives to get honest insight in minutes. Every workday is filled with endless decisions. Make each one more informed with instant access to consumer insight. Our intuitive, self-service platform is designed to be used by anyone across the business, not just the research department. OnePulse community members share opinions with organisations by answering fun, thought-provoking, bite-sized Pulses on the OnePulse app. Members love OnePulse’s gamification and transparent reward system, which allows them to compare opinions and learn new things on topics that matter right now. This drives industry-leading engagement levels that ensure you receive honest and representative feedback exactly when you need it. OnePulse empowers brands and agencies with the confidence to make the very best decisions right now, allowing more time for insight and action.Starting Price: $0.21 -
4
Crowded
Crowded
With Crowded, you can gather all your content & discussions in one friendly, modern and easy to use platform. Combine over 20 different modules to create an experience your members will love. Create a place for like-minded individuals to connect, share and curate knowledge. Create an environment that connects people, and increases visibility for your brand and your community members. Build a valuable source of industry information curated by your community, organized in neat information flows. Engage your members by share inspiring ideas, thought-provoking articles and must-see events in your community. Let experts in your community write and publish blog articles to inspire your members with engaging and thought-provoking content. List all the relevant events in your community and encourage members to build strong connections offline.Starting Price: €799 per month -
5
Nextiva Survey
Nextiva
Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.Starting Price: $10 per month -
6
Recap
Recap
Recap is an AI-powered platform that transforms complex information into concise summaries and intuitive visuals, such as mind maps, timelines, and tables, enhancing productivity and comprehension. By generating thought-provoking questions from multiple expert perspectives, Recap promotes critical thinking and deeper understanding. The platform offers a browser extension for instant summarization of articles, web pages, and online content, and is optimized for YouTube videos, providing summaries and timestamps. Users can save and share their summaries effortlessly, facilitating organized knowledge management. Recap is beneficial for students, researchers, business professionals, and content creators, simplifying the process of digesting large volumes of information. We have adopted the latest large language models, which are specifically optimized for understanding and summarizing content.Starting Price: $8.33 per month -
7
Conflux
Conflux
Listen to your supporters and help them achieve greatness with the use of your product. Conflux integrates with popular channels to make it easy to collect feedback you're already receiving. To complete the cycle and get more feedback, Conflux allows you to mass update your Users, and even allows you to engage in one-on-one conversations. Utilising the latest tech, Conflux has the features to easily organise all the feedback you're receiving. Create custom views to easily find what's important. A better feedback management platform means not rebuilding your current workflow. Since Conflux stores all your users feedback, you have the choice to distribute it over many services. Collecting feedback is critical for the maturation of your product. Stay ahead of the competition by listening to what your Users really want. Easily find Collecting feedback is critical for the maturation of your product. Stay ahead of the competition by listening to what your Users really want.what’s important.Starting Price: $9.99 per month -
8
Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
9
Marcom Robot Customer Feedback Tool
Marcom Robot
Collect and analyze customer feedback with online CSAT, CES, and NPS surveys. Marcom Robot customer feedback software makes it easy for you to gauge customer sentiment, quantify customer loyalty, and get to know how your customers really feel about your products, services, or interactions with your team. Not all customer feedback tools were created equal. Marcom Robot provides the features you need, the UX you'll love, and the pricing options you can afford. Moreover, with Marcom Robot, you get both one-question and multi-question surveys. All-in-one customer feedback tool, create, launch, analyze, and act upon customer feedback. Create and launch one-click customer surveys in minutes. Use smileys face, thumbs up/down, stars rating, and other engaging formats. Use our survey builder to create multi-question surveys with single-choice, multiple-choice, yes/no, radio, and other types of questions. Ready-to-launch CSAT, CES, and NPS survey templates.Starting Price: $16 per month -
10
Quantified AI
Quantified.ai
Improve sales performance and onboard faster with realistic, AI role-play simulations, data-driven insights, and AI coaching. Quantified’s AI sales simulator is like a flight simulator for sellers, offering an innovative, effective, and fun way for your reps to frequently practice with a customized avatar. Quantified helps organizations provide high-quality, personalized feedback based on observable game tape, benchmarking and AI-based insights that lead to better outcomes. Quantified enables you move beyond message memorization to assess strengths and weaknesses at the rep level to unlock potential and drive sales performance. Quantified creates fun, realistic simulations of your actual , customer-facing conversations for everyone on your sales team, providing real-time performance feedback with a coaching plan to improve specific behavioral skills proven to improve sales performance. -
11
Fydback
Fydback
A better way to provide feedback to your team. Utilize AI to generate precise and customized performance feedback. Rate the recipient's skills based on the provided information. The AI will generate feedback based on the ratings. You can also provide additional comments to further customize the feedback. Provide the recipient's information and the feedback you would like to provide. The AI will generate customized feedback based on the information provided. Select the language and tone of the feedback. You can choose from a variety of languages and tones to customize the feedback to your preference. Unlock the power of AI for effortless feedback to provide valuable insights and support your team's growth. The choices available within the application offer significantly greater detail and specificity. Straightforward and simple pricing. No subscriptions and no hidden fees, just pay for what you need.Starting Price: $4.99 per 100 credits -
12
Coschool
Coschool
Coschool is an AI assistant for teachers. Make your class funny, thought-provoking, gamified, or classical. Craft lesson plans that suit your teaching style, create inclusive learning activities, and spark curiosity, making the classroom a fun place to learn. -
13
iFeedback
BHM Media Solutions
Collect online or offline feedback. Whether via a branded iFEEDBACK® terminal in your shop or via the iFEEDBACK® integrations on your website. Simply identify your negative ratings and react in real-time. Manage all incoming feedback centrally in the iFEEDBACK® Helpdesk. Create tickets and campaigns for your customers and employees. Integrate with Google, Facebook, Tripadvisor and more to respond to feedback in real-time. Automatic ticket creation. CRM system. More efficiency guaranteed and you get better ratings. More sales with less effort! Show your customers your ratings. Increase the trust and at the same time the conversion rate for bookings, purchases and more! Tailored for every business. Simply collect offline feedback with our portable terminals. Of course incl. genuine iPad! Manage reviews from your business, website or various online platforms in one interface! -
14
FeedMonkey
FeedMonkey
Collect insightful Feedback. Build Better Products. FeedMonkey is the most efficient way to collect feedback, While iterating and building User-Centered Products. How it Works. Register with your Google account to begin collecting feedback to help your business grow! Customize. Select from our list of feedback Widgets; Poll, Survey or Basic feedback form, and proceed to customizing your widget to suit your taste! Install and start getting insightful feedback from customers, to help you build better products. It's that simple. Multiple Widgets, Your Choice! Select your preferred mode of collecting feedback from Users! Feedback Widget. Comes in good for quick responses or getting insights about whatsoever feature that's launched. Comes with three templates and fully Customizible experience to help you collect better user feedback. Features. A Whole list of stuff to help you get better feedback.Starting Price: $10 per user per month -
15
Qualintra
Qualintra
When everything accelerates, the culture of feedback is no longer optional! We are the alchemists of feedback We combine consulting and technology to turn them into management drivers. We help our customers look ahead in a concrete and positive way. Engagement Your employees make the difference! Engagement survey: listen to their feedback and take action. Energize your organization by activating the right drivers. Develop the skills that make your difference! FEEDBACK 360 °: activate your managers’ skills to succeed in the transformation. Energize your organization with innovative, empathetic and agile leadership. Refoundation. New offer for a changing world 3 tools to get through the current crisis and prepare your organization for the aftermath. Augmented intelligence. Tailored platforms that focus on people. High-performance data analysis technologies combined with the expertise of our consultants. Your managers get a synthetic vision of the engagement of their teams. -
16
TYTO Music
TYTO Music Group Ltd
TYTO Music is an innovative music label and music library known for its unique blend of genres and captivating soundscapes. Founded in 2024, TYTO Music emerged from a shared passion for experimentation and creativity in music. The name "Tyto", inspired by the elegant and mysterious barn owl, symbolizes the project's vision of bringing a sense of wonder and depth to contemporary music. Drawing influences from a diverse array of genres—ranging from electronic and ambient to indie and classical—TYTO Music crafts immersive auditory experiences that resonate with listeners on multiple levels. The project has gained recognition for its rich, layered compositions, intricate melodies, and thought-provoking lyrics that often explore themes of nature, identity, and the human experience.Starting Price: $2.99 month -
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Zoom Revenue Accelerator
Zoom Communications
Zoom Revenue Accelerator is a conversation intelligence tool, for users of Zoom Meetings. Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. As an intelligence tool, Zoom Revenue Accelerator aims to provide: - Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. - Accurate forecasting - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identifies pipeline trends. - An understanding deals - Displays sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments. -
18
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
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Voicepanel
Voicepanel
Voicepanel is an AI-powered user research platform that streamlines the process of gathering customer feedback by transforming traditional surveys into engaging, low-friction conversations. It offers a comprehensive suite of tools, including a research agent for conducting targeted conversations at any scale, built-in recruiting to reach desired target audiences in minutes, and interactive analysis to summarize insights from hours of conversations. It supports various research methods such as usability testing, in-app feedback, concept testing, website feedback, user interviews, and market exploration. Voicepanel's research agent allows for dynamic questioning, voice, video, or phone call interactions, multi-lingual support with automatic translation in 29 languages, and the inclusion of stimuli like images, videos, audio files, websites, or prototypes.Starting Price: $99 per month -
20
TrustYou
TrustYou
TrustYou helps companies win through the power of listening and provides a guest feedback platform that makes listening to customers easy, powerful, and actionable. The platform unlocks the potential of guest feedback and helps to: - Create unlimited opportunities to listen and respond to guests’ needs. - Understand all reviews across the web and make better business decisions. - Publish hotel reviews on the website and on Google and allow positive feedback to influence bookings. TrustYou empowers companies to earn trust, make better decisions, and ultimately, win. -
21
Feedback Farm
Feedback Farm
Get feedback from your customers and make your SaaS app better. Be transparent with your user and show them your feedback board. Listen to them with an upvote feature. The provided API will make it super easy for you to create your own widget and start getting feedback. With user identification, you will be able to get back to your customer and then close the feedback loop. Everything you need to get started with Feedback is in the box. However, with Zapier you'll be able to create custom workflows.Starting Price: $9 per month -
22
Birdie
Birdie
Orchestrate your customers' voices and make better product decisions. Birdie is a platform that allows people in product-related jobs to centralize and classify feedback from many sources in a single place and get insights with the help of AI. We help product-centric companies better understand customers at scale to create product strategies to increase acquisition, conversion, and retention. Combining cutting-edge AI technology and human expertise, our collaborative SaaS platform gives a superpower to product teams: listening to millions of customer feedback to prioritize key features, optimize product and positioning, identify emerging trends, and monitor competitors. Drive better product decisions and prioritize the roadmap based on your customer feedback. Refine product positioning and create key messages that stick to your audience using your customers' words. Spend less time analyzing data from multiple sources and spend your time talking to customers. -
23
abblino
abblino
abblino helps you master English, Spanish, French, and Italian through realistic, engaging conversations. Practice everyday topics, improve your fluency, and enjoy a personalized learning experience. abblino is your all-in-one language learning app that makes speaking, writing, listening, and reading fun and effective. With our AI-powered language partners, you can practice everyday scenarios—from ordering coffee and asking for directions to discussing your favorite movies—just like talking to a native speaker. Key Features: 🏆 All-in-One Learning: Improve your speaking, writing, listening, and reading skills in one integrated platform, accelerating your language mastery. 💬 Realistic Conversations: Engage in natural, real-life dialogues that help you use your target language in everyday situations. ⚡ Real-Time Feedback: Receive immediate, clear feedback on your pronunciation and grammar to boost your progress.Starting Price: 9,99€ -
24
Feedback INN
Control Inn
Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real-time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.Starting Price: $49 per month -
25
CX Index
CX Index
On the platform, you can capture feedback and utilize a host of tools designed to augment that feedback and help you deliver better customer experiences. You can also use a suite of tools that allow you to improve brand reputation, listen to and message your customers across all the leading social media platforms. Sophisticated integrations and automation make contacting your customers easier than ever. Improved customer loyalty and retention contribute directly to ROI. A greater understanding of feedback means enhanced operational efficiency and better CX delivery. Capture and analyze customer feedback on any channel at any time. Take your feedback and turn it into actionable insights to improve your bottom line. Empower your teams to turn your unhappy customers into your biggest fans. Understand how your customers really feel about your brand with robust analysis and of important customer feedback and sentiment from all channels. -
26
SightMill
SightMill
SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial. -
27
WorkHound
WorkHound
Turn your driver feedback into meaningful action. Better feedback, better insights, better results. Frontline workers share feedback through WorkHound’s mobile platform. We analyze and prioritize all feedback. You get daily actionable insights and tools needed to improve. Your frontline workers stay on your team and your business keeps rolling. Get the latest strategies to engage your drivers or frontline workers. WorkHound was started with the mission of helping people love the work they do. Our platform is built specifically for the frontline workforce. We’ve given thousands of employees a voice with our real-time, anonymous feedback platform. With our insightful analytics that hone in on your business issues, we’ve helped companies of all sizes retain frontline workers, boost profitability, and save money. Our company started in the trucking industry where average driver turnover rates are 95%. -
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FeedbackExpress
FeedbackExpress
Now you can automatically trigger official Amazon rating requests using the same system behind the Request a Review feature in Seller Central. No manual clicking per order, no worrying about restrictions, just a fully automated process that is 100% compliant with Amazon’s policies. In 2019, eDesk acquired FeedbackExpress, the much loved Amazon feedback tool, for safely requesting and boosting seller feedback and reviews. Over the years we’ve listened to and learned from our FeedbackExpress customers and brought their best insights to reality in our eDesk Feedback product. FeedbackExpress customers now love eDesk Feedback’s 100% compliant and automated system for gathering more feedback and reviews safely. They also love the fact that they can gather reviews across Amazon, eBay, Trustpilot and Google My Business, effectively increasing conversions on their webstores too.Starting Price: $20 per month -
29
Upfeed
Upfeed
Engage customers with feature-voting. Upfeed helps companies get customer feedback with feature-voting. Accelerate growth and build the product people really want. Identify product opportunities to drive expansion revenue and keep retention high. Let your users build your next features. Collect customer feedback and feature ideas. Eliminate Trello board and guess work, share your feedback board and your users will build a real feedback. Users can upvote ideas. See which suggestions get the most votes and prioritize your roadmap more efficiently. Don't waste time building the wrong features. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. We bring together everything that’s required to build a better product with customer feedback. Upfeed's products power feedback with feature-voting including a powerful dashboard that helps you make better decisions.Starting Price: $14 -
30
Vecko
Enghouse Interactive
Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required. -
31
FeedBear
FeedBear
No more spreadsheets and messy Slack channels. With FeedBear, you can centralize feedback, ideas and feature requests, quantify them, plan your roadmap, and improve new feature adoption and retention. It's so simple you can start collecting customer feedback in just minutes. Use your logo and colors, and set it up on your own domain. Add custom CSS. We keep things simple, intuitive, and fast. Try our feedback board. FeedBear helps you listen to your customers, collect ideas and feature requests, prioritize them, and then keep customers in the loop. Collect ideas, feature requests, and feedback all in one place. One for feature requests, one for bugs, etc. Keep requests neatly organized. Users can post their requests and upvote existing ones. And if there are duplicate requests you can merge them seamlessly. Keep customers engaged with updates on your progress. Send automatic status updates as you work on your product.Starting Price: $29 per month -
32
qrite
qrite
The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey. -
33
Productroad
Productroad
Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. A product team can make a roadmap based on customers' feedback and share that roadmap with other team members or with customers. We provide a changelog for your product and send notifications to customers informing them about their feedback. Once you've prioritized feedback and assigned statuses, the roadmap will automatically generate and show users what you're working on. Our product roadmap changes as soon as we change the status of your feedback. Tell users about new features and updates in your product. We use changelog to inform our customers about changes in Productroad. Integrate user feedback management and feature voting with the tools in your workflow. Receive notifications about new feedback in Slack.Starting Price: $9 per month -
34
Tatvam
Tatvam Insights
Explore the treasure trove of customer feedback with one of the best Voice of Customer tools. Tatvam helps you Manage and analyze customer feedback comments from social media, online reviews, surveys, support emails and more in one solution and report on all of your customer feedback in one place with Tatvam, and let your customers tell you what to do to make your customer experiences better. -
35
Trustmary
Trustmary
Trustmary helps you to measure NPS and collect feedback, convert feedback into authentic reviews and testimonials (including video), show social proof on the website and measure how they improve your conversions. Fully automated. The primary value comes from a continuous flow of authentic and effective customer-generated content from the feedback stream and easy ways to show them on the website resulting higher conversion rates. Convert more sales with customer feedback. Trustmary offers you a unique survey system which helps you get insights from your customers, while also refining the feedback to social proof. A lot of companies have a lot of happy customers, but are unable to communicate it in a credible way. Trustmary helps companies find the hidden social proof companies have in their customer base and website users. Use the user-generated content you get with Trustmary to drive traffic more effectively to your website.Starting Price: $370 per month -
36
Feedeo
Feedeo
Confuse about customer feedback and engagement? Try Personalized Interactive Videos! Our previous efforts with complex text forms, the conversion rate was always disappointing, but using personalized videos increased engagement by 86%! Now, we've replicated this success with Feedeo. Feedeo is an AI-powered tool that creates interactive videos with real or cartoon characters in minutes. No need for expensive spokespersons - lifelike avatars create a professional and engaging effect on your website, social media, and EDM. Feedeo also offers a wide range of interactive video templates, including: · Marketing: NPS survey, lead generation, customer support · Sales: Contact form, email campaign · Recruitment: Candidate screening, satisfaction survey · E-commerce: Video FAQ, customer feedback survey · Education: Course evaluation Try Feedeo today! Visit our website for more information and start creating captivating interactive videos.Starting Price: $19.9/month -
37
Rayfeed
Rayfeed
Validate and improve your website or prototypes using video feedback from your customers. Tell your users what to do by using prompts in the form of text bubbles. No coding skills required! Send a special link to your testers. We’ll detect who they are and record their video feedback so you can play it back in our app. Improve conversion rates, user retention and customer satisfaction by implementing changes based on user feedback. Watch & hear feedback from customers as they use your product. You'll be able to see where they get stuck and hear their thoughts on your product. Get the insights you’re looking for without breaking a sweat. You can guide your customers as they leave feedback using pre-defined prompts in the form of text bubbles. Access any of your videos for a quick replay, skip to the tasks you’re interested in and share the data with your team. It's all about getting the feedback you need to make informed product and marketing decisions.Starting Price: $36 per month -
38
Anama
Anama
Build a high performing culture. Anama.co is a performance management software which helps to align, engage and develop your employees. People Development Platform Goals and OKRs. Set goals, track progress and align the entire team on the company’s top. Continuous feedback. Request and give feedback in real-time. Review. Hassle-free performance reviews from peers and managers. Kudos. Give praise to your peers and share your appreciation with the team. 1:1 conversations. Easily track your structured 1:1 conversations in one place. Weekly check-in. Stay up-to-date with your team and quickly resolve any challenges. Explore. Set ambitious goals, track progress and grow your business. Our OKR tool helps launch the OKR program easily and increases adoption. Develop a feedback culture. Collect 360-degree feedback with our Feedback Tool. Now you can easily give feedback or request for feedback from anyone at any time. Better coaching via structured 1:1s. -
39
Retently
Retently
NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.Starting Price: $39 per month -
40
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
41
Apptentive
Apptentive
Measure shifts in customer emotion and gather actionable feedback across your mobile customer journey. Listen to feedback in real-time, across your mobile channels to track the voice of your customer and evaluate shifts in emotion. Route feedback appropriately to increase retention and make customer-centric product decisions. Our mobile-optimized surveys and precise targeting based on in-app interactions are unmatched in the mobile market and enable brands to close their customer feedback loop at scale. NPS is a lagging indicator that can only tell you so much about your customers’ perception of your brand or product. Apptentive gives you the ‘why’ behind NPS and CSAT scores, down to granular features or a customer’s experience at a specific point in time. Rapidly target your most engaged customers with special offers, or ask for their input in driving your product roadmap. Present curated, targeted offers or messages showing you’ve taken action on their feedback. -
42
Popupsmart
Popupsmart
Reduce cart abandonment and improve sales conversions with Popupsmart’s brand new popups and cutting-edge targeting technology. Create dynamic coupon codes, show your popular products and increase your conversion rates with Shopify’s special integration. You can instantly show popups to your targeted audience with dynamic coupon codes and various promotions. Show your top-selling products with popups by segmenting your specified features. Accordingly, you can increase sales of your popular products. With our exit-intent technology, you can show effective campaigns and coupon codes to your customers who are about to leave the cart. Customer feedback is always valuable. Through feedbacks, you can improve your website and get better results. In this case, Popupsmart provides feedback popups with the navigator. Create attractive, impressive popups and customize them easily.Starting Price: $29 per month -
43
PageProofer
DGrigg Development
Faster client reviews, easier QA, instant feedback, better websites! PageProofer enables your clients and team to easily leave feedback, request changes, and manage QA tasks right on your website. Does your team use documents and spreadsheets to track issues? Do you get emails from your client when they want a change on their website? Are your developers wasting time figuring out which browser a bug happened in? Do you have a process to easily collect design feedback from your clients? Is your team tired of using a complicated bug tracking system? Pageproofer solves these problems. We took everything we have learned over 20 years of working with creative agencies and development teams to make PageProofer the feedback tool you would love to use. More importantly it's something your team and clients will love too.Starting Price: $30 per month -
44
Chimp or Champ
Chimp or Champ
Increase employee engagement, productivity and retention, while achieving better results. Chimp or Champ is a weekly anonymous employee happiness meter for you to check your team pulse, improve employee well-being and achieve better results. No need for new passwords, logins or external platforms. It takes a minute to get going. Why? Because chimp or champ is straightforward on purpose – for employees to participate and for managers to get feedback. Your team will receive a weekly check-in over email with 24h to express how they felt during the week, reflect on the reasons and write actionable feedback. You will receive the pulse report on how your team feels together with anonymous actionable feedback from your team members and factor analysis of the team score. The reasons why our clients have experienced 90% participation rate and collected tangible actionable feedback are straight-forward.Starting Price: €1 per user per month -
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Aptitude
Aptitude
Let our AI conduct and analyze conversations with hundreds of customers, delivering the depth of an interview at the scale of a survey. Replace manual research methods with AI-moderated interviews and understand your customers at speed and scale. Customize your own AI interviewer by building your own discussion guide, adding moderator instructions, and adding relevant files about your study. Conduct hundreds of interviews at once. Our AI interviewer engages participants in meaningful conversations and delves deeper to uncover the reasoning behind their responses. Effortlessly summarizes transcripts, identifies key themes, and delivers actionable insights to help you make informed decisions that drive business growth. Aptitude offers a range of use cases to fully understand your customers, inside and out. Get deep qualitative and quantitative feedback on new products. Automatically interview churned users so you can get feedback immediately.Starting Price: $99 per month -
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nps.today
nps.today
Measure, understand, and act on customer feedback. Customer experience software to automate your experience and loyalty surveys. Analyze customer feedback. Take action in your current IT systems. Make customer feedback a natural part of everyday life. Automate your surveys, get an overview of customers’ experiences, and take action where it creates value. We make it easy to measure, understand and act on customer feedback. nps.today replaces complicated questionnaires with few, specific questions, at times that are relevant to the recipient. Use automated triggers across the entire customer journey with data-driven surveys. Embed your customer satisfaction surveys or loyalty surveys across all channels and in your external communication. Benefit from dashboards to analyze where to make changes and improve customer experiences. Use categorization or AI to identify opportunities for improvement. Combine other data sources for increased insights.Starting Price: €137 per year -
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Feedier
Alkaweb
Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and runStarting Price: $30.00/user/month -
48
Phonic
Phonic
Take surveys to the next level. Beautiful, intelligent questionnaires answered with voice and video. Get better answers, faster. Respondents give 3x longer and 2x more descriptive feedback when answering with voice instead of text. Watch and listen to users as they interact with products. Save time and scale your research by taking the interviewer out of structured interviews. Supercharge your feedback. Start listening to tone and understand how users really feel. Voice makes it easy to distinguish between authentic and disingenuous responses. Unlock voice insights. Transcription. 32 supported languages, transcribed in minutes. Sentiment Analysis. Sort by emotion to find the the most positive and negative responses. Emotional Classification. Classification into distinct emotions. Cadence and Energy. Record speaking energy and word rates in every response. Integrate everywhere. Phonic plugs into everything from survey software to websites and more. Export data -
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piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
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WebPunch
WebPunch
At any point along the customer journey, receive real-time customer feedback to measure what’s going right and what could be better. With this feedback, you can correct any potential issues for a customer before their journey is done. Collect, quantify, and view your customer feedback to make data-driven decisions about your business. Address specific areas that need improvement and recognize areas of success. Convert your customer’s positive feedback into online reviews like Google, leading to more recommendations, repeat customers, and revenue. When your customers write you a review, let our team of professional writers respond on your behalf. Not only does this make a connection with them and helps you look great in the eyes of potential customers, it also improves your SEO. WebPunch is worldwide, from across the US, Mexico, and all the way to Russia. Although we are fully remote, our team makes plenty of time to get together online for the best activities.
