Alepo Digital BSS
A comprehensive digital BSS platform comprising convergent charging, billing, digital CRM, omnichannel self-care, partner management, and many more modules, enabling rapid delivery, monetization, and management of the latest communications services. Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support. Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs. Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands.
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ZIRA
ZIRA Group offers an integrated Business Support System (BSS) designed to streamline telecom operations, including customer management, order processing, revenue management, and trading. Their AI-powered platform enhances telecom businesses by providing predictive insights, automation, and a flexible modular approach that simplifies the deployment and scaling of operations. ZIRA’s solutions are customizable, providing telecom providers with efficient tools to manage customer experiences, billing, and operations. The platform's low-code features enable telecom companies to adapt swiftly to changing business needs while improving operational efficiency and service delivery.
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CostGuard
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.
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Csmart Digital BSS Platform
Covalense Digital’s 5G Digital BSS platform is built to meet the agility, scalability, and automation needs of modern telecom operators. Designed for the 5G era, our Telecom Digital BSS solution accelerates service innovation, monetisation, and real-time customer engagement. With support for multi-tenancy, dynamic product bundling, and converged charging, the platform ensures seamless experiences across B2C, B2B, and B2B2X models. The modular architecture enables rapid onboarding of new services, integration with partner ecosystems, and efficient revenue management. Powered by cloud-native technologies and open APIs, Covalense Digital’s Telecom BSS helps CSPs launch, scale, and differentiate faster in highly competitive markets. Whether it’s delivering smart 5G use cases or enabling end-to-end automation, our 5G Digital BSS empowers operators to unlock new business models and transform their operations with confidence.
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