Audience
Collaboration tool for companies wanting to manage software
About Baton
Baton brings software providers, their clients, and service partners into a communications portal where complex implementations are simplified. Proactively triage, report, and check project status in real time to get your products up and running faster than ever. Create individual implementation projects with highly customizable phases that fit your company’s implementation process. Set up milestones for automated status tracking and standardized project templates to scale your business faster. Leverage Baton’s business intelligence to ensure project tasks, interdependencies, and due date are logically established. Our consolidated view of all of your implementation projects provides new insights into your business. Create monitoring dashboards for your clients’ view as well as dashboards for your entire project base. Stay on top of your customer’s first real experience with your product.
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Baton lets service companies turn non-serviceable leads into new revenue by connecting them with other vetted providers! Baton "leads" are exclusive, peer-vetted, and hyper targeted to exactly the services you offer and areas you reach. Unlike other platforms that send shared & often uncontactable leads from all over the internet, Baton referrals come directly to you from other companies. Only pay for exclusive referrals that need a service you provide, are in your area, and confirm interest when you contact them. Baton is your advocate when it comes to protecting your customers and reputation through referrals. We have taken great care to ensure current customer referrals are sent only to companies who agree to our Pledge to Protect, and when possible give preference to niche-specific, non-competitive providers. Baton also records calls, solicits feedback from referred customers, and handles partner disputes in the event of a misunderstanding.
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Integrations
Company Information
Baton
Founded: 2019
United States
www.hellobaton.com/product
Videos and Screen Captures
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Product Details
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Cloud
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