BMC Helix Discovery Integrations

BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.

BMC Helix Remedyforce is comprehensive IT service management that easily scales and adapts to the needs of mid-size companies. Built on Salesforce cloud, it allows you to seamlessly combine IT operations management (ITOM) and cognitive capabilities to ensure the business is efficient, compliant, and secure. Intelligent, omni-channel self-service with Chatbots that extend to Skype, Slack, mobile and web bots. BMC Helix Remedyforce is an IT service management solution built on the Salesforce Platform™ that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value. Built with speed and flexibility in mind, BMC Helix Remedyforce is the ideal service and support solution for the modern IT ecosystem. For organizations looking to simplify their infrastructures and run high-speed IT with a focus on value.

BMC Helix Cloud Cost. Optimize your cloud costs and control your budget. BMC Helix Cloud Cost optimizes multi-cloud resource costs, eliminating wasted spend and preventing budget over-runs. Gain insight into public and private cloud spend. Prevent budget over-runs with predictive analytics and automated alerts. Eliminate wasted spend with automated optimization recommendations and actions. Empower budget owners and stakeholders with self-service views. With so many cloud buyers, continuous cost optimization is essential. What cloud services have been purchased? How are they being used? Without routine analysis and continuous optimization of cloud resource usage, you are guaranteed to overspend. Terminate idle and unused resources. Right-size over-provisioned resources. Establish power schedules for candidate workloads. Effectively use reserved instances. Automate optimization actions.

BMC AMI Ops Automation for Capping. Automate workload capping to avoid risk and optimize costs. BMC AMI Ops Automation for Capping (formerly Intelligent Capping for zEnterprise) applies automated intelligence to manage business-critical MSU capacity settings to avoid operational risk, optimize costs, and meet the needs of digital demand. Automatically manage capping limits to prioritize workloads and optimize mainframe software license costs which can consume 30-50% of the IT budget. Dynamically automate defined capacity MSU settings to optimize your monthly software costs by 10% or more. Mitigate business risk by analyzing, simulating, and automatically managing changes to defined capacity settings based on workload profile. Align capacity to business demand by ensuring MSUs are allocated to highest priority workloads. Patented technology drives capping adjustments, ensuring the most business-critical services are unaffected.

Gain granular control over web applications and web-based cloud management platforms. Delinea's Cloud Access Controller provides a comprehensive PAM solution that operates at cloud speed and is quick to deploy and secure access to any web application. With Cloud Access Controller, you can easily integrate your existing authentication solutions with any web application without having to write any additional code. Apply granular RBAC policies that enforce least privilege and zero trust initiatives, even to custom and legacy web applications. Specify what an individual employee is allowed to read or modify within any web application. Grant, manage and revoke access to cloud applications. Specify who gets access to what, at a granular level. Track usage of each and every cloud application. Clientless session recording without agents. Secure access to all web applications, including social media, custom, and legacy web applications.

The BMC Helix Configuration Management Database (CMDB) enriches ecosystem workflow with a business aware, single source of reference for your assets and services. Maintain accurate data and service models for hundreds of millions of configuration items, including on-premises and cloud services. Track and manage hardware, software, and cloud service configurations and relationships. Measure the success of your configuration management process or policy with pre-defined KPIs. Automatically populate and update the CMDB in minutes with BMC Helix Discovery, BMC Helix Client Management, and other out-of-the-box connectors. Import and federate data from other sources with powerful integration tools using a rich set of APIs. Define granular role-based access for all items and attributes.

Powerful dashboards highlight vulnerability data, performance trends, and SLA compliance for quick prioritization of issues. Streamlined workflows match vulnerability scan information with remediation tasks, leveraging third-party applications such as Microsoft SCCM. Blindspot awareness enables you to identify areas of your infrastructure which are not being monitored, leaving you exposed. Data export enables deep analysis and custom reports to help meet audit requirements and fuel process improvements. Automate the labor-intensive process of matching identified vulnerabilities to needed remediations. See the status of work in progress, so you can focus on open vulnerabilities without duplicating effort.