Audience
Anyone that has a Wordpress site in need of a Support plugin
About Awesome Support
Make customer support a breeze from within your wordPress site. Every action ever taken on every ticket is logged. You’re in complete control! Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons. Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing. Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge. What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!
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Pricing
Starting Price:
$149 per year
Integrations
Company Information
Structured Markets Group
Canada
getawesomesupport.com
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Product Details
Platforms Supported
Windows
Mac
Training
Documentation
Webinars
Support
Online
