Alternatives to Avaya one-X Communicator
Compare Avaya one-X Communicator alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Avaya one-X Communicator in 2026. Compare features, ratings, user reviews, pricing, and more from Avaya one-X Communicator competitors and alternatives in order to make an informed decision for your business.
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3CX
3CX
3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. -
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Yeastar P-Series PBX System
Yeastar
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. -
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Phone.com
Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.Starting Price: $12.74/month -
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VirtualPBX
VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $18 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!Starting Price: $18/month -
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XCastLabs
XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation. Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!Starting Price: $4.95/month -
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Yeastar Cloud PBX
Yeastar
Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
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Cisco Jabber
Cisco
Collaborate anywhere, on any device. Mobility doesn’t have to limit productivity. Cisco Jabber delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate more effectively. Collaborate with your teams, wherever they are. Collaborate effectively when you’re at your desk. Collaborate anywhere on your Android smartphone and tablet. Use your Apple iPhone or iPad to communicate on the go. Discover the power of the hub as your launch pad for connecting and collaborating with Cisco Jabber. -
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Avaya Aura
Avaya
Avaya addresses this growing challenge through the Avaya Aura® Platform, a breakthrough, real time communications architecture using session-based collaboration technologies. Instead of adding complexity or requiring a wholesale forklift from existing solutions, the Avaya Aura® Platform simultaneously simplifies and creates an evolutionary path from today’s single-purpose, siloed, location-specific communications systems. The net result is an innovative and cost-effective multimedia communications infrastructure that integrates current and emerging investments in voice, video, real time collaboration and more. Avaya developed the Avaya Aura® Platform specifically to address the needs of people-centric collaboration in today’s engaged enterprise. Using a unique application of the Session Initiation Protocol (SIP), the Avaya Aura Platform unifies media, networks, devices, applications and presence across a common infrastructure. -
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Onex Recon
Osource Global
Onex Recon is a Universal solution for Reconciliation. Utilizing industry best practices and scalable technology, Onex Recon Platform offers robust, flexible & robust reconciliation process. Onex Recon Platform provides a software solution to establish flexible & scalable high strength volume data reconciliation process. Software-as-a-service is a web-based on-demand software service provided by the Onex Recon tool. Users can check and sanitize data with this tool. It offers comprehensive AP, AR, trades reconciliation, credit card reconciliation, bank reconciliation, etc. Also, Onex Recon is a Highly configurable platform with workflows that are adaptable to any financial institution’s environment. It have Powerful reporting and visualization platform to analyze reconciliation performance, refine processes and reduce risks. -
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Onex Flow
Osource Global
Onex Flow helps you to manage your complex business processes with dynamic workflow. Onex Flow can help automate your entire business workforce & add more stability by improving coordination & efficiency between teams which results in business growth! Onex Flow is a cloud-based solution to address business-critical processes in illumination of rapidly evolving technology and a growing emphasis on information management best practices. Businesses are always looking for assistance in figuring out how to increase productivity, profitability, and efficiency. Implementing our web-based Onex Flow solution, which is based on a safe and stable platform. -
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Avaya IP Office
Avaya
Our award-winning, globally available Avaya IP Office delivers a full-featured unified communications platform implemented and managed on your premises. To keep improving both your customer and employee interactions and experiences, explore all your IP Office-ready capabilities. Study your customer calls by setting up call recording, tracking, and reporting. This Avaya Call Reporting capability can be delivered through IP Office to record and document incoming calls. You can also add real-time call center agent seats and dashboards for more efficient call handling. Combine Avaya IP Office with a subscription for Avaya Spaces and you gain a single app for voice, video, messaging, conferencing, and a calendar—all available on any device, in any location. -
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Avaya Cloud Office
Avaya
Avaya Cloud Office is a cloud-based unified communications solution that combines voice, video, messaging, meetings, and collaboration tools into a single platform. It seamlessly connects office, remote, and mobile workers across multiple devices, ensuring smooth and consistent communication. With features like business phone numbers, voicemail transcription, team messaging, and document sharing, it enhances productivity and collaboration. The platform also prioritizes security with encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, helping businesses streamline workflows and improve efficiency.Starting Price: $19.99/user/month -
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VideoMost
VideoMost
VideoMost Server is like Zoom, but self-hosted video conferencing server and available for licensing at a fraction of competitors cloud prices Enterprise video conferencing with mobile messaging and content sharing: enable people team work from any device / any network by using powerful and complete VideoMost enterprise-grade secure communication platform. 300 video participants in a conference room with extensive collaboration tools, including docs and screen sharing, whiteboard, mobile messenger, polls and more. Using both Scalable video coding (SVC and MUX) and traditional MCU (MIX) architecture VideoMost automatically and dynamically adjusts video quality to available network conditions and CPU utilization throughout a conference session, and provides total legacy HW (Cisco, Polycom, Avaya, etc) and Microsoft software (Outlook, Exchange, Skype) interoperability.Starting Price: $7 per conference room -
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Avaya SBC
Avaya
The Avaya Session Border Controller for Enterprise (SBCE) is a robust solution designed to secure and optimize real-time communications across enterprise networks. It serves as a critical component in SIP-based Unified Communications (UC) environments, providing essential functionalities such as security, interoperability, and scalability. The SBCE is available in two versions: Standard Services and Advanced Services, catering to varying organizational needs. In an HA configuration, SBC servers are deployed in pairs. Each pair has one SBC acting as the primary, while the other SBC is the secondary. Both servers are controlled by a single EMS or a replicated EMS pair. With this product, customers can benefit from Avaya’s extensive experience in SIP trunk deployments and supporting large numbers of enterprise users. -
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Onex Spend Management System (SMS)
Osource Global
The innovative Onex Spend Management System best-in-class procurement technologies integrated with customer-centric services & solution. Onex SMS enables streamlined procurement & vendor management by leveraging on spend statistics and workflow based P2P best practices resulting in achieving high degree of confidence, integrity & mutual success. The first step in spend management is to digitalize the procedures for procurement, contracting, and purchasing as well as those for managing suppliers, invoicing, and payments. These tasks are combined into a single, intelligent process that is carried out on a single cloud-based platform that is connected to a digital corporate network. -
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OpenText CX-E Voice
OpenText
Deployed on-premises or in the Cloud, CX-E offers seamless integration with all major communications platforms – Avaya, Cisco, Microsoft, Mitel, NEC and more – complimenting any telephony and email infrastructure. Industry-leading functionality with end-to-end voice message encryption. Mobile application, single number reach, smart call forwarding, separated business & personal communications, inbound call screening, mobile number protection, and more. Ties together voicemail, email, and fax into one inbox. Text-to-speech, voicemail transcription, and secure messaging available. Speech enabled, hands-free/ eyes-free access to calendar, email, fax, and voicemail. Federated presence to calendar to play an informative personal greeting. Supports multiple attendants, speech-recognition interfaces, greetings for different departments, multilingual interfaces, scheduled messages, and more. Perform customized automated outreach via telephone calls or text messages. -
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The Avaya Experience Platform is a comprehensive customer experience solution that integrates voice, video, chat, messaging, and more to deliver seamless interactions across all touchpoints. Designed to enhance both customer and employee experiences, it provides agents with real-time customer data in a unified desktop view, enabling personalized and efficient service. The platform supports the management of inbound and outbound communications, connecting customers through their preferred channels while equipping agents with the necessary tools to resolve inquiries effectively. By unifying various communication methods and offering advanced analytics, the Avaya Experience Platform empowers businesses to optimize contact center performance and deliver exceptional customer experiences.
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Avaya Spaces
Avaya
The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up. Launch an ad hoc or scheduled HD video conferencing meeting to bring everyone together. Avaya Spaces changes the way works gets done. Bring together your globally distributed teams instantly with immersive, 24/7 collaboration. Seamless integration makes it easy to use the cloud solutions you already have, like Salesforce, Office 365, G-Suite and Slack. Create the unique solution that your business really needs. Because Avaya Spaces is built on the Avaya OneCloud CPaaS platform, you can easily extend and scale its functionality to include things like AI, chatbots, IoT and more. The possibilities are limitless. -
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nexogy
nexogy
From phone systems & texting to internet access & video conferencing, nexogy® centralizes the way your business works. Manage messages over different channels and reply immediately. With automated responses, shared documents, and more, you can get it ALL done. Communicate from your smartphone with all the features of your phone system. With a clear commissions structure, you'll provide clients with a simple and effective tool they'll love, which will encourage them to stay longer. Best High-speed bandwidth prices nationwide that allow businesses to perform large data transfers and stream voice/video applications. Improving quality on company-wide communications requires your supervisors to be able to record, monitor and coach agents, or even intercept active calls to speak with both the agent and caller (barge-in). -
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gloCOM
Bicom Systems
is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance your day-to-day communication and collaboration experience. It packs everything you need for a successful collaboration with your staff including IP Phone integration, Softphone, Messaging, Conferencing, CRM access, Faxing, File transfer functionality and much more. All gloCOM features are neatly packaged within a single elegant desktop application interface with great user experience available on all major desktop platforms. gloCOM is offered in Office, Business, Agent and Supervisor Editions, each supporting specific features maximizing efficiency and productivity. -
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Yeastar Linkus UC Softphone
Yeastar
Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc. -
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Onex HRMS
Osource Global
Onex Human Resource Management System (HRMS) comes with a configurable workflow based rules adopting the best HR practices thus keeping the core focus of personnel ergonomics in the forefront, optimizing the department’s efficiency and communicating all necessary information across the enterprise. The workflow takes care of approvals and escalations with certain overriding rules, to certain authorized persons, so that, work is not stalled for a long period of time. Osource's HRM solution is a comprehensive human resource system which is designed for organizations to manage the complete human resource function.Starting Price: $6.00/month/user -
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Thirdlane
Thirdlane
Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability. -
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101VOICE
101VOICE
101VOICE offers end-to-end cloud communication and secured connectivity solutions that keep your organization securely connected at all times, creates flexibility, and increase operational efficiency. 101VOICE is a leading Unified Communications as a Service provider with extensive experience serving the Government and Education sector. Our award-winning, leading cloud telephony platform has all the traditional features and functions you expect, plus unique and special purpose tools and features for greater and enhanced value. Our service is rich in features and offers scalability virtually without limitation, delivered with dramatic cost savings. -
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Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
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Soft-ex
Soft-ex
At Soft-ex, we assist Digital Service Providers (DSPs) to enhance customer experience and reduce billing and customer care costs with our B2B & B2C interactive billing communications solutions. For UC providers and their enterprise clients, we deliver innovative UC analytics solutions to optimize infrastructure, performance, and costs for collaboration. Our solutions deliver tangible results by consolidating and leveraging existing billing (CSG, Amdocs, Netcracker, etc.) and UC platforms (Microsoft Teams, Cisco HCS/WebexCalling, Zoom, Mitel, Avaya, etc.). As an approved technical partner with UC market leaders, we also bring differentiated value-add to SBC’s resellers in response to established demand from enterprise clients. Whether you are implementing new systems or replacing them, we seamlessly integrate with everything to deliver that all-important touchpoint of billing communication to your customers and collaboration analytics. -
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Rander
Ranat
"Rander" is a set of computer telephony integration (CTI) programs that combine the capabilities of a phone and a computer. "Rander" provides control and monitoring functions for PBX Panasonic, Avaya, Samsung, Asterisk. "Rander" gives you full control over the status of all lines of the station in real time, allows operators to control all conversations of employees. When an incoming call "Rander" by the number of the caller finds his name in the phone book and displays on the screen. This happens at the same time as the call is received. "Rander" maintains a detailed call log and saves it to a common database. Users can see their calls for any period. Operators can see calls on all lines. "Rander" provides quick access to user functions of PBX Panasonic, Avaya, Samsung - call forwarding, interception, notification and others. There is no need to memorize codes to call these functions.Starting Price: $335 one-time payment -
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IVR
Bhrigus Software
IVR Reporter is a tool for monitoring and analyzing the performance of your contact center. Center using Avaya IR's, Operation analyst and Conversant systems. IVRReporter can show you where improvements are needed and can help you take fast, effective action. With IVRReporter, your contact center managers can view live, real-time information-and see the immediate results of their adjustments. IVRReporter is designed for contact centers with multiple locations that receive a large volume of telephone calls and have complex contact center operations. IVRReporter provides an administrative interface to the automatic call distribution (ACD), Avaya IR's, Operation analyst and other Conversant systems, enabling your contact center managers to generate reports, administer ACD parameters and monitor call activities to help determine the most efficient service possible for your customers. -
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SolarWinds VNQM
SolarWinds
VoIP monitoring software designed for deep critical call QoS metrics and WAN performance insights. With SolarWinds® VoIP & Network Quality Manager (VNQM), you can monitor VoIP performance by analyzing Call Detail Records generated by Cisco CallManager and Avaya Communication Manager, helping you proactively identify and eliminate distortion, latency, and noise. VNQM helps you easily analyze call detail records (CDR) from Cisco and Avaya Communication Managers for metrics such as network jitter and latency and avoid packet delays in VoIP calls. Take advantage of a range of powerful capabilities in SolarWinds VNQM, such as: monitoring VoIP call quality of service (QoS) metrics including jitter, latency, packet loss, and MOS; monitoring site-to-site WAN performance using Cisco IP SLA technology; and correlating call issues with WAN performance for advanced troubleshooting. -
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Exelysis Contact Center
Exelysis
Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. Exelysis, through group based routing, allows the intelligent distribution of calls and the optimal utilization of agent resources. With Exelysis Contact Center, each call can be multiply tagged based on its characteristics, allowing for fine grained handling. An agent group acts like the bonding agent between calls and handling agents. Groups can abstract skills, departments and campaigns, providing great flexibility when modelling the call routing scenarios. Groups can be bundled in sets, allowing more complex scenarios to be implemented. Queueing of calls is performed dynamically, based on the call’s characteristics. Priorities allow for delicate tuning of call handling order, and advanced features like priority levels allow assigning important calls to agents concurrently with their streamlined workload.Starting Price: 50e -
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Windstream Enterprise UCaaS
Windstream Enterprise
For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs. Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly, and for less than an on-premises solution. UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency, and productivity. When combined with Contact Center as a Service (CCaaS), it also enables a powerful customer service solution. -
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Unify OpenScape
Mitel
We’ve learned to communicate in a lot of ways, but when it really counts, we use the tool that matters most, our voice. As part of the Unify OpenScape Enterprise portfolio, Unify OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. As a stand-alone voice application or integrated with other unified communications applications, Unify OpenScape Voice combines carrier-grade reliability, security, massive scalability (up to 100,000 users per node) and flexible on-premise or cloud deployment with the features your enterprise needs. We seamlessly synchronize voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. Embed voice into your business applications. You can even unify your in-place multi-vendor voice network without ripping and replacing it, all with one elegant framework. -
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MiCollab
Mitel Networks
Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Mitel MiCollab is an enterprise collaboration software and tools platform solution that securely and swiftly powers communications for whenever you need them, wherever you are. Remove the need to flip between multiple apps to get the job done by providing employees with a single application for voice, video, messaging, presence, audio conferencing, mobility and team collaboration. Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos. Extend the power of teams beyond your walls so they can easily and intuitively do the same with clients and partners. Get a communications experience that’s consistent across all of your devices. Stop a conversation on one device and pick it up on another. It’s that simple. -
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New Era
New Era Technology
Facilitate modern workplaces with world-class collaboration and unified communication services. New Era provides communication solutions that streamline and integrate a vast array of collaboration and UC technologies, including audio visual technology, telephony, audio conferencing, web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. We offer a complete end-to-end managed service for your entire unified collaboration environment. By empowering organizations to support their users from any location and device, we help drive productivity and achieve better business outcomes, ensuring users get the very best collaboration experience, enabling them to operate effectively regardless of whether they sit on-site or remote. Our vendor-agnostic approach allows us to integrate and manage multiple vendors and collaboration technologies. Let’s build a personalized service to meet your company’s communication needs. -
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EntComm
Adastra
EntComm lets users meet, chat, and place business phone calls with a single, secure application. Users don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share screens, and invite more people to join a meeting. When it’s time for a meeting, EntComm will call users on all devices to ensure they are never late, and meetings start on time. EntComm users pay only for features used, on the days they are used. There is no upfront investment or long-term contracts. -
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Voyced
Voyced
Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.Starting Price: $0.25 per user per month -
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Aline
Aline Phone Systems
Aline is a VoIP Phone system built for modern day business. Our cloud-based platform offers no downtime, and no added hidden fees. We help to streamline and empower communication between teams in your company — even with teams remote or on the go. Aline seamlessly integrates with some of the most popular CRM and customer service tools to help boost productivity levels. With our 40+ features and functionality we are built with business in mind and allow teams to be connected anywhere and on any device through voice, team messaging, collaboration, conferencing, online meetings, and efax.Starting Price: $24.99/mo -
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SVRX
Edigin
Edigin has developed call recording and quality monitoring solutions for the vast majority of communication systems available today. The SVRX recording solution integrates with communication systems to capture all required communications and related call details. Our solution supports multi-site distributed architectures as well as redundant environments. We also offer integrated screen capture, agent evaluation, and include customizable report analytics. Supported communication system platforms include Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX supports passive tapping of T1/E1 and analog trunks, digital stations for the systems listed above, analog stations, and port mirroring based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc. -
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Enconvo
Enconvo
Enconvo is a cloud-first business communications and unified communications platform that delivers modern telephony, collaboration, connectivity, mobility, and video conferencing tools in a single, flexible system built for hybrid and remote work. At its core, Enconvo Contact provides scalable cloud telephony that replaces traditional on-premise phone systems with features such as call management, call recording, professional voicemail, call analytics, on-hold marketing, and fixed mobile convergence so teams can stay connected on any device. It supports softphone apps for mobile, tablet, and desktop that allow users to make and receive business calls and messages via VoIP, separate work and personal contacts, and access voicemail and call history from anywhere. Enconvo also includes cloud phone system integrations with CRM and third-party tools to streamline workflows across business apps, and lets organizations deploy video conferencing through Enconvo Meetings. -
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Wazo
Wazo
The ultimate hybrid & multi-tenant unified communication enablement solution for communication service providers & operators. Kick start your unified communication business in days, not months. Suite of turn-key apps and integrations designed to improve competitiveness & innovation capabilities of communication service providers and operators chasing the unified communication & VoIP opportunity. Turn-key unified communication solution including value added applications and integrations. Wazo Enterprise Unified Communication includes a suite of client applications (Mobile, Web & Desktop) as well as native integrations. Meet collaborative and productivity use cases while integrating communications at the heart of your customer information system. Manageable through a centralized administration portal, Enterprise Unified Communication is built to help you maximize your ROI. EUC Portal reduces your cost of operation and allows you to focus on your business, not the technology. -
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InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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NextPlane
NextPlane
NextPlane connects users on Microsoft Teams, Slack, and Cisco Webex to their colleagues, inside or outside the enterprise. Users can chat and DM each other with rich text, GIF, and emoji reactions, share presence status, participate in channel discussion, and share files without leaving their preferred platforms. NextPlane acts as a universal hub to perform protocol, content, and API translations between API-based team collaboration platforms, like Slack Microsoft Teams, Cisco Webex, and SIP or XMPP-based messaging solutions, such as Avaya IX Workplace, Cisco Jabber, and Microsoft Skype for Business. The Nextplane app will notify you when your contacts accept your invitation to connect. -
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8x8 Work
8x8
8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses. -
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NetFortris Comm-unity
NetFortris
Unify Your Communications! Call, chat, text, fax, conference, collaborate and more - all in one platform! NetFortris Comm-unity unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run. And, we put it in the cloud, so that your team can collaborate from any device, anywhere — office, home or on the go! NetFortris Comm-unity is designed to meet your business communications needs today and tomorrow. Comm-unity scales easily as your business grows, always works when you need it and gives your team the latest functionality at their fingertips. With all communications channels in one place, you can streamline teamwork and improve productivity. Your team can access Comm-unity from any internet-enabled device to work from home or on the go. Comm-unity expands as your business grows – whether you're adding hundreds of users or just one.Starting Price: $19.99/month/user -
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FortiVoice
Fortinet
FortiVoice and FortiFone deliver simplified communications with integrated calling, conferencing, chat, fax, and mobility. Fortinet offers enterprise-grade phone systems, combining the all-inclusive FortiVoice system and HD-audio FortiFone. This solution helps organizations keep up with changing communication needs due to evolving infrastructure, remote/hybrid work, and BYOD. Our single platform with integrated calling, conferencing, chat, fax, and mobile support empowers organizations to connect teams and streamline modern communications without increasing resources and costs. FortiVoice delivers a rich set of communications and security features in one intuitive platform to simplify management across offices, devices, and users. FortiVoice is easy to deploy and customize to align with your business workflow for optimal operational efficiency. Built on the latest security and encryption technologies, FortiVoice secure UC protects business conversations, and safeguards information. -
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Enterprise unified communications and collaboration. Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence. Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers. Regional, family run business or global mega-brand? Choose a solution that scales as your needs change.
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Dream Broker #One
Dream Broker
#One is a secure communication software for simplifying communications and boost productivity, enabling seamless communication and collaboration through video meetings and conferencing, team chats, instant messaging and file sharing. #One empowers your teams and external partners to connect and collaborate effortlessly anywhere, anytime. Whether on your phone, laptop, or both, you can communicate with your friends and family in a way that feels natural to you. Online meetings and video calls. Quick video messages and voice messages. Photo and file sharing. Chats, instant messages and reactions. All these and more made available in an easy and trustworthy way with #One. The software caters to businesses, organisations, and individuals seeking a European GDPR-compliant communication platform to secure their communication.Starting Price: €25/year -
48
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
49
Zero
Zero
Zero unites all your enterprise voice, video and messaging into a single, mobile ready, cloud platform designed for the modern workforce. Integrate all your business communications with Zero’s all-inclusive platform. Multi-level auto attendant, ring groups, business hours, voicemail and much more. Instant provisioning and activation of phone numbers in over 50 countries. Eliminate the cost of mobile and internal calls inside your company with our free VoIP apps. Host conference calls with up-to 40 participants and video meetings with up-to 6 participants. Accelerate team communications with secure one on one and group messaging. Simultaneous ringing, call transfer, three way call, hold, call recording and more. Make and take calls from your PC, mobile or desk phone using your business phone number. Access your voicemail, enterprise messaging system and conferencing service anywhere.Starting Price: $8 per user per month -
50
UNIVERGE BLUE
NEC Corporation
Tomorrow's Smart Workspace, Today! NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform. Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience. Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.Starting Price: $19.40/User/Month
