Alternatives to Autonomous Digital Experience Management (ADEM)

Compare Autonomous Digital Experience Management (ADEM) alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Autonomous Digital Experience Management (ADEM) in 2025. Compare features, ratings, user reviews, pricing, and more from Autonomous Digital Experience Management (ADEM) competitors and alternatives in order to make an informed decision for your business.

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    Atera

    Atera

    Atera

    Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.
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    New Relic

    New Relic

    New Relic

    There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.
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    ConnectWise RMM

    ConnectWise RMM

    ConnectWise

    Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount.
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    Site24x7

    Site24x7

    ManageEngine

    ManageEngine Site24x7 is a comprehensive observability and monitoring solution designed to help organizations effectively manage their IT environments. It offers monitoring for back-end IT infrastructure deployed on-premises, in the cloud, in containers, and on virtual machines. It ensures a superior digital experience for end users by tracking application performance and providing synthetic and real user insights. It also analyzes network performance, traffic flow, and configuration changes, troubleshoots application and server performance issues through log analysis, offers custom plugins for the entire tech stack, and evaluates real user usage. Whether you're an MSP or a business aiming to elevate performance, Site24x7 provides enhanced visibility, optimization of hybrid workloads, and proactive monitoring to preemptively identify workflow issues using AI-powered insights. Monitoring the end-user experience is done from more than 130 locations worldwide.
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    ManageEngine OpManager
    OpManager is a network management tool geared to monitor your entire network. Ensure all devices operate at peak health, performance, and availability. The extensive network monitoring capabilities lets you track performance of switches, routers, LANs, WLCs, IP addresses, and firewalls. Monitor the finer aspects of your network: Hardware monitoring enables CPU, memory, and disk monitoring, for efficient. performance of all devices. Perform seamless faults and alerts management with real-time notifications and detailed logs for quick issue detection and resolution. Achieve network automation, with workflows enabling automated diagnostics and troubleshooting actions. Advanced network visualization-including business views, topology maps, heat maps, and customizable dashboards give admins an at-a-glance view of network status. 250+ pre-built reports covering metrics like device performance, network usage, uptime, facilitate capacity planning and improved decision-making.
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    Pulseway

    Pulseway

    MMSOFT Design

    Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.
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    Domotz

    Domotz

    Domotz

    Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.
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    NMIS

    NMIS

    FirstWave

    FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.
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    AimBetter

    AimBetter

    AimBetter

    Ensure business continuity by proactively preventing and resolving outages and poor performance in core systems such as ERP, WMS, and others based on SQL Server/ Oracle. 𝗥𝗼𝗼𝘁 𝗖𝗮𝘂𝘀𝗲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: Get the root cause of DB system issues in real-time, including queries, resources, and code analysis. 𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: Providing automatic DBA capabilities, AimBetter reduces dependency on specialized DBAs by 80% through automated analysis and actionable insights. 𝗖𝗹𝗼𝘂𝗱-𝗕𝗮𝘀𝗲𝗱 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺: Centralized, easy-to-deploy solution suitable for businesses of all sizes. A 5-minute installation in one of the company's servers doesn't load the analyzed servers. 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 𝗔𝗹𝗲𝗿𝘁𝘀: Notifies users of anomalies and potential issues before they impact users. 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽: Enables receiving alerts and taking critical actions like killing sessions from anywhere. Real-Time Problem Solving
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    N‑able N-sight RMM
    N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.
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    eG Enterprise

    eG Enterprise

    eG Innovations

    IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.
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    Auvik

    Auvik

    Auvik Networks

    Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy.
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    N-able N‑central
    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business
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    Martello Vantage DX
    Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience. Martello Vantage DX™ gives IT teams complete end-to-end visibility of Microsoft 365 user experience to rapidly detect and resolve problems before they impact the user experience. Detect, alert and anticipate user experience challenges. Qualify and prioritize IT and third-party issues impacting Microsoft Teams and Microsoft Office 365. Ensure optimal Microsoft service productivity for your business lines.
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    Sematext Cloud

    Sematext Cloud

    Sematext Group

    Sematext Cloud is an innovative, unified platform with all-in-one solution for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reducing the time of root-cause analysis, understanding user behaviour and tracking key business metrics. The main capabilities range from log monitoring to APM, server monitoring, database monitoring, network monitoring, uptime monitoring, website monitoring or container monitoring Find complete details on our website. Or better: start a free demo, no email address required.
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    Cruz Operations Center (CruzOC)
    CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.
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    Obkio

    Obkio

    Obkio

    Network Performance Monitoring Made Easy. Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. The innovative software application identifies the causes of intermittent network, VoIP, video, and applications slowdown in seconds and collect information to quickly troubleshoot problems before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio's Agents give you a 360-degree overview of your network by measuring the network metrics like matter most (jitter, latency, packet loss, VoIP quality), and alerting you of any performance degradation.
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    ThousandEyes
    Cisco ThousandEyes is a cutting-edge network intelligence platform designed to provide organizations with deep visibility into digital experiences across the internet, cloud, and enterprise networks. By leveraging advanced monitoring and analytics, ThousandEyes helps businesses pinpoint, troubleshoot, and resolve performance issues impacting critical applications, websites, and services. Its comprehensive suite of tools offers insights into network performance, application delivery, and user interactions, enabling organizations to ensure seamless connectivity and optimal user experiences. Widely adopted by Fortune 500 companies and SaaS providers, ThousandEyes is a trusted solution for navigating the complexities of modern hybrid and multi-cloud environments, empowering IT teams to proactively manage and optimize their digital ecosystems.
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    Netreo

    Netreo

    Netreo

    Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.
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    Splunk Enterprise
    Splunk Enterprise is a powerful platform that turns data into actionable insights across security, IT, and business operations. It enables organizations to search, analyze, and visualize data from virtually any source, providing a unified view across edge, cloud, and hybrid environments. With real-time monitoring, alerts, and dashboards, teams can detect issues quickly and act decisively. Splunk AI and machine learning features predict problems before they happen, improving resilience and decision-making. The platform scales to handle terabytes of data and integrates with thousands of apps, making it a flexible solution for enterprises of all sizes. Trusted by leading organizations worldwide, Splunk helps teams move from visibility to action.
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    Datadog

    Datadog

    Datadog

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
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    LogicMonitor

    LogicMonitor

    LogicMonitor

    LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.
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    Dynatrace

    Dynatrace

    Dynatrace

    The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.
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    Splunk Cloud Platform
    Turn data into answers with Splunk deployed and managed securely, reliably and scalably as a service. With your IT backend managed by our Splunk experts, you can focus on acting on your data. Splunk-provisioned and managed infrastructure delivers a turnkey, cloud-based data analytics solution. Go live in as little as two days. Managed software upgrades ensure you always have the latest functionality. Tap into the value of your data in days with fewer requirements to turn data into action. Splunk Cloud meets the FedRAMP security standards, and helps U.S. federal agencies and their partners drive confident decisions and decisive actions at mission speeds. Drive productivity and contextual insights with Splunk’s mobile apps, augmented reality and natural language capabilities. Extend the utility of your Splunk solutions to any location with a simple phrase or the tap of a finger. From infrastructure management to data compliance, Splunk Cloud is built to scale.
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    Goliath Performance Monitor

    Goliath Performance Monitor

    Goliath Technologies

    Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring.
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    Riverbed Aternity

    Riverbed Aternity

    Riverbed Technology

    The Riverbed Aternity platform provides AI-powered analytics and self-healing control to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Riverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network. With capabilities such as DXI (benchmarking), Intelligent Service Desk, AI-enabled troubleshooting, Digital Workplace teams can drive continuous service improvement and prevent incidents across the enterprise. Discover how Aternity can help enterprises gain full-estate visibility, reduce IT asset costs, advance sustainable IT and improve both employee and customer happiness.
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    1E

    1E

    1E

    The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Our platform contains 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation solutions. Modern, automated, real-time configuration and compliance for the entire IT estate. Decrease resolution times without leaving ServiceNow. Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback. Troubleshoot faster, respond quickly to security incidents and threats, and provide a better employee experience by resolving issues in minutes instead of hours. Automate common requests, eliminate the need for tickets, and free service desk agents to focus on high-value tasks. Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used.
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    Catchpoint

    Catchpoint

    Catchpoint Systems

    Instant insight into your customers' digital experience and the performance of all your apps, networks, and digital services. Monitor, analyze, and troubleshoot all digital services. 80% of issues with availability and performance are outside your firewall. Catchpoint's digital experience monitor platform provides you with the necessary insights across your entire service delivery chain in order to quickly identify and fix these issues. Our global network monitors modern, federated applications beyond the firewall. Get specific alerts when something goes wrong and learn how each component of your service delivery chain affects users. Verify the signals that you receive when you combine synthetic and real user monitoring.
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    MIVU

    MIVU

    Splitpoint Solutions

    MIVU’s network monitoring services provide real-time statistical data for performance issues that result in comprehensive and continuous functioning and reliability of your network. On that basis, by offering extended insight into Bandwidth consumption rate, traffic and device status, MIVU enables IT teams to quickly diagnose sources of potential concern that may cause significant disruptions while at the same time facilitating fast remedial action. It also helps to increase the reliability of the system, because most problems are solved in advance, as are issues with the distribution of resources, and increases the level of protection of the network. The effective monitoring tools of MIVU help organizations control potential performance bottlenecks for maintaining the continuous and efficient business processes.
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    Flowmon

    Flowmon

    Progress Software

    Make informed decisions and deal with network anomalies in real time. Cloud, hybrid or on-premise, with Flowmon’s actionable intelligence you are in control. Flowmon’s network intelligence integrates NetOps and SecOps into one versatile solution. Capable of automated traffic monitoring and threat detection, it creates a strong foundation for informed decision-making without having to sift through volumes of information noise. Its intuitive interface allows IT professionals to quickly learn about incidents and anomalies, understand their context, impact, magnitude, and most importantly, their root cause.
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    CySight

    CySight

    IdeaData

    CySight's Dropless Collection method provides absolute data retention, enabling the most data orientated decision making and cost-effective workflow for any organization, significantly enhancing network performance, network security and cyber intelligence to the highest level. With a Unique approach, CySight delivers comparative baselining, superior granularity, scalable collection, root cause analysis and QoS Analysis. All Designed to run independently or work together as a powerful single unit. CySight empowers communication and application visibility for networking, security, billing and compliance with high-end integrated network traffic analytics, granular forensics, cybersecurity intelligence, cloud usage, internet-of-things analytics, peering and billing to medium and large enterprise customers and service providers. Our objective at CySight is to reveal your data’s potential and eliminate all blind spots.
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    LiveAction

    LiveAction

    LiveAction

    End-to-end visibility of network and application performance from a single pane of glass. LiveNX – Enterprise Network Monitoring Software Platform: Gain comprehensive visibility that spans the entire network – campus, branch, data center, public Cloud, WAN, and SD-WAN. Get confidence that your network is meeting business objectives and reduce the cost to operate your network. Optimize IT network management with fully scalable and customizable network monitoring solutions. Deliver a superior user experience with insights into the underlying network infrastructure, policies, and protocols that ensure the successful delivery of critical applications. Get a true picture of application performance across multiple network segments, domains, and fabrics. See the real-time impact of network issues on application performance and delivery. Reduce MTTR by effectively diagnosing and resolving application performance problems.
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    Centreon

    Centreon

    Centreon

    Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure.
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    Accedian Skylight
    Skylight delivers high-performance network and user experience monitoring, for any application, any cloud, and any network. Skylight is a virtualized performance assurance platform, delivering end-to-end network, application, and service performance visibility, right from the user edge to the core network and cloud. Skylight proactively ensures networks and cloud applications meet increasingly stringent performance requirements, optimize network capacity and meet demanding customer expectations on quality of experience. Skylight leverages its high-quality performance data, analytics, and machine learning to identify, predict and prevent customer-impacting issues. Collect granular and precise network, application, and service data with Skylight sensors. Skylight sensors come in a variety of forms, both software & hardware. This allows you to place Skylight sensor capabilities anywhere in the network from remote locations to the cloud, and everywhere in between.
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    ControlUp

    ControlUp

    ControlUp

    Deliver a seamless work from anywhere experience that reduces help desk queues, reins in costs, and keeps distributed teams productive and happy. Employees demand a friction-free, consumer-like experience that lets them work where, when, and how they want. But remote work doesn’t always work. Apps break, endpoint devices freeze, video calls lab, Wi-Fi quits, and people get frustrated. IT teams need modern solutions to optimize remote work environments, prevent user downtime, and resolve issues faster. ControlUp’s DEX management platform provides end-to-end visibility across any desktop and application make it easier to fix and prevent technology issues
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    Raygun

    Raygun

    Raygun

    Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas (APM, Crash Reporting, and Real User Monitoring), all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster. Gain unrivalled visibility into server-side performance. Unlock detailed, code-level insights into the root cause of performance issues so you can take action and deliver lightning-fast digital experiences.
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    Witbe

    Witbe

    Witbe

    Leading innovation in the Quality of Experience (QoE) industry, Witbe offers an award-winning approach to monitor the QoE delivered to users of any interactive service (telephony, video, Web), on any device (PC, smartphone, STB), and through any network (fixed, mobile, OTT). Since its foundation in 2000, Witbe has continually grown and is now trusted by more than 300 clients in 50 different countries. Broadcasters, Operators, Content Providers & App Developers, all rely on Witbe Robots to ensure flawless services. Witbe is a public company listed on Euronext Growth (ALTWIT.PA) and has offices all around the world, including locations in Paris, New York, San Jose, Denver, Montreal, London, and Singapore.
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    ServicePilot

    ServicePilot

    ServicePilot

    ServicePilot has a simple objective, to provide an accurate view of the IT and applications: security, availability and performance. Teams have a difficult problem, maintaining applications in perfect working order in a high-performance and secure way. This is not an easy task in this world of agile development, frequent changes, rapid evolution and ever-increasing complexity of information systems architecture. Since their introduction, a lot has changed in IT: Cloud computing has become the new standard, mobile devices have become more powerful, the Internet of Things is growing more and more, and micro-services and containers are changing the way applications are built. These changes are leading to new needs, and old tools will find it hard to adapt and will be insufficient. A new generation of monitoring tools has become necessary. However, the infrastructure, the network and the storage should not be neglected because applications would not work without them.
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    XPM

    XPM

    ProtocolSoft Tech., Inc.

    XPM is a commercial quality and enterprise level performance management/monitoring and traffic analysis solution. XPM is a high-performance enterprise product based on Linux, which supports continuous operation of 7*24*365. Therefore, it may not be suitable for individual users, but more suitable for enterprise users who need higher IT service quality. XPM monitoring objects include: 1. Applications using HTTP protocol; 2. Databases (Oracle, MySQL, MS-SQL server); 3. URL Transaction; 4. Network, server and client. Awards of XPM: Innovation Award of ITSS 2018, ITSS is a department of Ministry of Industry and Information Technology of the People's Republic of China. Please note that: The downloadable version here is XPM standard version, which can analyze about 1 Gbps of traffic in real time, and only supports X86 server deployment. If you need vProbe-XPM to monitor virtual machine traffic, or XPM-H version over 1 Gbps, please contact us by email.
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    Nexthink

    Nexthink

    Nexthink

    Proactively measure and manage the Digital Employee Experience. With a constant read on the pulse of digital employee experience, IT can continuously improve technology’s ability to engage, empower and delight people at work no matter where they work – any time, all the time. When IT is under pressure to make it all work, your next move matters. Discover all the real-time insight you need to resolve all kinds of disruptions before they happen. The cloud-native platform for managing digital employee experience. Nexthink Experience pinpoints issues and solutions, automates response and helps you continuously improve the employee experience.
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    ServiceNow Digital End-User Experience
    Measure and continuously improve the technology experience for your employees. Make it simple for them to self-solve issues and engage with IT when extra support is needed. Use the information collected from your end users’ apps and devices alongside the breadth of data already available in ServiceNow. Digital End-user Experience runs on the Now Platform®, a single system of action for the enterprise. Connect your employees seamlessly to self-service tools so they can quickly identify, diagnose, and resolve many IT issues. Simplify their communications with IT. Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 
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    Syvir Cloud

    Syvir Cloud

    SYVIR Technologies

    Syvir Cloud products are enterprise level network monitoring software-as-a-service (SaaS) platform that provides data-driven insights through intuitive dashboards and reports diagnostic information to improve the availability and improve the uptime of your network endpoints. - Track your endpoints diagnostics - Identify and resolve endpoint issues - Get alerts when endpoints have problems
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    Cruz RMM

    Cruz RMM

    Dorado Software

    Single Pane-of-glass to automate your customers' IT operations. Cruz Remote Monitoring and Management (RMM) is designed for Managed IT Service Providers (MSPs) to proactively and remotely monitor and manage the IT infrastructure, networks, client endpoints, and computers, from anywhere! Whether you are an MSP looking for ways to enhance your business, or a reseller/VAR breaking into the MSP business, Dorado can help you monitor and manage your environment securely and remotely from a single console. All of this is included in an affordable, easy-to-use, and scalable solution. Dorado Software is a leading provider of resource management, performance monitoring, and service orchestration software to automate cloud operations across converged infrastructure fabrics. Dorado helps operators and IT professionals monitor, configure, and manage converged infrastructures (physical and virtual storage, servers, networking devices), virtualized network functions, and cloud services.
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    BMC Helix Operations Management
    BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.
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    Uila

    Uila

    Uila

    The core of the Uila virtual infrastructure architecture is a big data store and analytics engine that is designed from the ground up to scale out to accommodate large data center deployments with thousands of servers, to scale in to record data in high resolution, and maintain historical data while maintaining real-time responsiveness. Built-in redundancy offers high availability, mitigates downtime, and reduces maintenance overhead. UMAS can be installed in the Private, Public or SaaS Cloud. The analytics engine is the brain that correlates application to infrastructure performance metric by providing the smarts to pinpoint the infrastructure root cause behind application performance degradation. The trending reports generated from the historical data helps identify infrastructure hot spots, and maintains optimal application performance. uObserve also offers Application Dependency Mapping.
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    InsightCat

    InsightCat

    InsightCat

    Full-stack monitoring platform for your software and hardware. InsightCat is a full-stack infrastructure monitoring solution to search, analyze, and aggregate system metrics in one place. The solution was developed to be intuitive and cover the most vital requests of DevOps, System administrators, SecOps, and IT specialists related to infrastructure monitoring, security, log management, etc. The solution allows you to perform: Infrastructure monitoring. Detect anomalies within your infrastructure to eliminate them as quickly as possible and prevent the system from repeating similar issues. Synthetic monitoring. Monitor your web services around the clock and be aware in advance of the critical downtimes if they occur. Log management. Work with your log data and keep up with the root cause of any software error, within one place. Smart alerting and escalation. Set up the flexible alerting system to keep the team informed if any spikes, errors or unordinary behavior.
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    Germain UX

    Germain UX

    Germain UX

    No need to talk to the users to know what they experienced (replay, behavior insights, etc). End-2-end Transaction Insights (business, technology, etc). User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc). Lack of training, poor organization, attrition may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7. Overloaded call center, lack of expertise, hard to find information on a website may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights. Ineffective product or service, lack of support, hard-to-find online material, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.
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    IBM SevOne
    Optimize IT operations with insight and action from application-centric network observability. Struggling to address the soaring complexities of modern network management? Network infrastructures built for digital transformation require monitoring solutions that can be just as dynamic, flexible, and scalable as the new environments. Designed for modern networks, IBM® SevOne® Network Performance Management (IBM SevOne NPM) provides application-centric, network observability to help NetOps spot, address, and prevent network performance issues in hybrid environments. Boost network performance and improve user application experience by proactively monitoring multivendor networks, and turning insights into action across enterprise, communication, and managed service provider environments. Going beyond detection, SevOne NPM combines industry-leading expertise and advanced analytics to help your teams act on what matters: improving network performance.
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    Plumbr

    Plumbr

    Plumbr

    Expose metrics and set up alerts for ops. Detect and prioritize root causes for dev. Complete the devops feedback loop. Configure your application to send traces using Plumbr Agents. Capture end-to-end traces from user interaction throughout the microservices in the back-end. No code changes, no sampling, pure joy! Plumbr APM uses tracing to provide insights into your application’s performance. Plumbr has deep expertise in APM technology including Java profiling, byte code instrumentation (BCI), database monitoring and real user monitoring. Plumbr will help us equip customers with the power of Java Profiling and BCI, which is critical for deep visibility into traditional Java and .Net enterprise applications.
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    Infovista Ativa
    Infovista Ativa™ is a suite of cloud-native applications for the automated assurance of advanced cloudified networks, delivering a 360° view across digital experiences, apps, services, networks and infrastructure Ativa's applications, which can be deployed independently or in combination, correlate experience, service quality and resource performance to deliver end-to-end automated assurance through a single pane of glass. Ativa Automated Ops reduces time and effort for network and service operations by unlocking automation use cases that span multiple applications. It provides workflow, analytics and network automation. Using advanced AI and ML algorithms, combined with active testing, network configuration tools and open APIs it provides accurate analytics and predictions, with zero-touch configuration supported by active diagnostics and validation, and more.