Autointelli AIOps Platform

A platform-centric AI/ML-driven approach for centralizing and processing huge amounts of IT-related data from disparate sources. Empower multiple teams to be more responsive to outages and slowdowns and get bi-directional connectivity with ITSM technologies. AIOps tackles daily IT operational issues at scale by leveraging diverse technological techniques, including ML, network science, combinatorial optimization, and other computational approaches. AIOps allows businesses to address a wide range of IT management operations, from intelligent alerting, alert correlation, and alert escalation to auto-remediation, root-cause investigation, and capacity optimization. Use a disciplined framework for proactively streamlining processes, resources, personnel, information, and communication. Manage everything 24/7 by continuously examining, improving, and optimizing operations. Establish processes that reduce the unnecessary noise you experience when incidents occur.

BMC Helix Operations Management is a fully integrated, cloud-native, observability and AIOps solution designed to tackle challenging hybrid-cloud environments. Take a service-centric approach to observability data for truly effective AIOps. Combine 3rd party observability data such as metrics, events, logs, incidents, changes and topologies into a central IT data store. See service health and enable best-in-class root cause isolation via auto-generated dynamic business service models. Improve signal-to-noise ratio with AI event suppression, de-duplication, and correlation to create actionable situations. Gain immediate root cause isolation through AI probability assignments to causal nodes using data and service models. Prevent issues before they occur with Business Service Health monitoring and AI outage prediction. Troubleshoot rapidly with log enrichment and analytics. Easily request and execute automations from BMC or 3rd party tools.