Audience

Teams and service providers needing a solution to deliver real-time technical support across diverse network environments

About Aranda Virtual Support

Aranda Virtual Support is a remote control and support software that enables real-time technical assistance for customers, regardless of their location, connection type, or network. It allows specialists to establish remote connections to multiple Windows workstations within seconds, facilitating efficient troubleshooting. The platform includes integrated collaboration tools, such as chat functionality and session transfer between specialists, ensuring uninterrupted support processes. Secure file transfer capabilities are provided, allowing the exchange of files of any type, size, or extension without the need for external software. Key advantages of Aranda Virtual Support include encrypted remote connections that are unaffected by routers, firewalls, proxies, or NATs; optimized performance through adjustable color and screen resolution settings for slow connections; and flexible access options.

Integrations

Ratings/Reviews

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Company Information

Aranda SOFTWARE
Founded: 2002
Colombia
arandasoft.com/en/productos/aranda-virtual-support/

Videos and Screen Captures

Aranda Virtual Support Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Aranda Virtual Support Frequently Asked Questions

Q: What kinds of users and organization types does Aranda Virtual Support work with?
Q: What languages does Aranda Virtual Support support in their product?
Q: What kind of support options does Aranda Virtual Support offer?
Q: What other applications or services does Aranda Virtual Support integrate with?
Q: What type of training does Aranda Virtual Support provide?

Aranda Virtual Support Product Features

Remote Support

Live Chat
Diagnostic Tools
File Transfer
Remote Control
Session Recording
Session Transfer
Screen Sharing
Surveys & Feedback
Real-time Chat