Audience

Companies of all sizes in every industry

About Answerbase

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Pricing

Starting Price:
$19.00/month
Pricing Details:
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Lumin Creative
Founded: 2007
Spain
www.answerbase.com

Videos and Screen Captures

Answerbase-Admin

Answerbase-Admin

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support

Answerbase Frequently Asked Questions

Q: What kinds of users and organization types does Answerbase work with?
Q: What languages does Answerbase support in their product?
Q: What kind of support options does Answerbase offer?
Q: What type of training does Answerbase provide?
Q: Does Answerbase offer a free trial?
Q: How much does Answerbase cost?

Answerbase Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Member Directory
Membership Management
Social Media Management
Website Management
Event Management
Ideation / Crowdsourcing
White Label

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Content Marketing

Categorization / Grouping
SEO Management
Audience Targeting
Brand Management
Campaign Management
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management

Customer Engagement

Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Video Content
Churn Management
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Queue Management
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)

eCommerce

CRM
Catalog Management
Channel Management
Data Security
Kitting
Mobile Access
Multi-Store Management
Order Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Product Configurator
Promotions Management

Answerbase Additional Categories