Audience

Enterprise organizations looking for a solution to reduce costs and complexities while optimizing processes

About Amdocs Customer Experience Suite

With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.

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Integrations

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Company Information

Amdocs
Founded: 1982
United States
www.amdocs.com

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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

Amdocs Customer Experience Suite Frequently Asked Questions

Q: What kinds of users and organization types does Amdocs Customer Experience Suite work with?
Q: What languages does Amdocs Customer Experience Suite support in their product?
Q: What kind of support options does Amdocs Customer Experience Suite offer?
Q: What other applications or services does Amdocs Customer Experience Suite integrate with?

Amdocs Customer Experience Suite Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis