Audience

Organizations that want to build a powerful chatbot

About Amazon Lex

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

Pricing

Pricing Details:
Depends on usage

Integrations

API:
Yes, Amazon Lex offers API access

Ratings/Reviews

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Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Amazon Lex Frequently Asked Questions

Q: What kinds of users and organization types does Amazon Lex work with?
Q: What languages does Amazon Lex support in their product?
Q: What kind of support options does Amazon Lex offer?
Q: What other applications or services does Amazon Lex integrate with?
Q: Does Amazon Lex have an API?
Q: What type of training does Amazon Lex provide?

Amazon Lex Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Natural Language Generation

Email Marketing
Financial Reporting
Web Content
Chatbot
SEO
Business Intelligence
CRM Data Analysis and Reports
Multiple Language Support

Natural Language Processing

Sentence Segmentation
Tokenization
Stemming/Lemmatization
Part-of-Speech Tagging
Parsing
Named Entity Recognition
Co-Reference Resolution
In-Database Text Analytics
Open Source Integrations
Natural Language Generation (NLG)

Amazon Lex Additional Categories