Alternatives to Alepo Digital BSS
Compare Alepo Digital BSS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Alepo Digital BSS in 2026. Compare features, ratings, user reviews, pricing, and more from Alepo Digital BSS competitors and alternatives in order to make an informed decision for your business.
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BeOne System
BeOne System Inc.
BeOne System is an all-in-one BSS (Business Support System) platform built for telecom providers across Canada and the U.S. Designed to streamline and automate operations, it combines CRM, billing, invoicing, partner management, inventory tracking, reporting, and workflow automation in a single, easy-to-use platform. Originally developed to support internal telecom operations, BeOne now powers MVNOs, ISPs, and resellers looking to scale efficiently and reduce manual overhead. With customizable modules and real-time dashboards, BeOne gives providers full control over their business, from customer onboarding to financial management, securely and seamlessly. -
2
Csmart Digital BSS Platform
Covalense Digital Solutions
Covalense Digital’s 5G Digital BSS platform is built to meet the agility, scalability, and automation needs of modern telecom operators. Designed for the 5G era, our Telecom Digital BSS solution accelerates service innovation, monetisation, and real-time customer engagement. With support for multi-tenancy, dynamic product bundling, and converged charging, the platform ensures seamless experiences across B2C, B2B, and B2B2X models. The modular architecture enables rapid onboarding of new services, integration with partner ecosystems, and efficient revenue management. Powered by cloud-native technologies and open APIs, Covalense Digital’s Telecom BSS helps CSPs launch, scale, and differentiate faster in highly competitive markets. Whether it’s delivering smart 5G use cases or enabling end-to-end automation, our 5G Digital BSS empowers operators to unlock new business models and transform their operations with confidence. -
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Wavelo
Wavelo
Wavelo, a division of Tucows (NASDAQ: TCX, TSX: TC), is bringing internet thinking to telecom’s toughest challenges. Built for telcos by a team with deep industry expertise and internet-native instincts, Wavelo offers a cloud-native suite of massively scalable OSS/BSS applications. Our real-time, event-driven architecture powers everything from AI mediation to minimal-impact migrations, bridging legacy systems while accelerating innovation. Designed to simplify and modernize operations, Wavelo helps communication service providers worldwide deliver superior customer experiences through streamlined service innovation, enablement and monetization. -
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As telcos adjust to the business environment of the digital era and launch innovative services based on the Internet of Things, often in collaboration with partners, telecom billing systems gain a new and powerful role in facilitating new services that are based on real customer needs and are monetized efficiently. This requires close attention to be paid to telecom revenue management. Comarch Convergent Billing System is a key product of Comarch BSS, pre-integrated with other modules such as the Comarch Product Catalog and Comarch BSS Mediation. Comarch CBS features a real-time online charging system (OCS) for any service type, and facilitates the development of new business models in cooperation with partners – a key element in expanding business in the digital world. Comarch Convergent Billing System is a high capacity, flexible and scalable service-agnostic telecom billing data management system, which can be used by service providers to monetize services.
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5
HERO
Mobilise
HERO is a fully customisable app that helps you provide a first-class connectivity solution, delivering outstanding customer experiences. Launch a fully branded, customisable digital app on top of your existing infrastructure. Support your customers throughout their service lifecycle. From onboarding, eKYC, payment processing, subscription management, to in-app eSIM activation. HERO mobile app gives your customers a 360-degree view of their service, anytime, anywhere. Build rich data analytics on user profiles and service consumption from digital channels, the network, and third-party services. A fully branded web portal provides engaging self-care and marketplace capabilities for a consistent omnichannel experience. In-app eSIM activation simplifies your customers mobile service setup to a single tap. eSIM provisioning, comprehensive customer analytics, full-service monitoring and all the right tools needed to manage the whole customer lifecycle are included in HERO. -
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Tridens Monetization
Tridens
Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually. -
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Verax OSS/BSS Suite
Verax Systems
Complete suite of OSS/BSS applications including Customer Care & Billing, Self Care Portal, Asset Management & Service Desk, Network Management & Application Performance Monitoring, Infrastructure Planning & Buildout. Quickly define, provision, monitor and bill services to start generating revenues in a short time. Open for integration with new and legacy systems. Flexible, extensible applications with rapid deployment times. Start with the apps most critical for your business and deploy others as needed. Verax Customer Care & Billing (CCB) enables pre-paid and post-paid billing of products and services. It unifies four business applications (Customer Care, Product Catalog, Self Care and Billing) into one, reducing the cost and time required for integration and enabling quick time-to-market at a competitive price. CCB is pre-integrated with Verax OSS applications (NMS, Service Desk, Provisioning) simplifying OSS-to-BSS integration and providing “looking glass” functionality. -
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Avante BSS
Avante
Avante develops cutting-edge convergent charging/billing platform and partner ecosystems, as well as solutions to integrate all business processes, reduce costs and effectively build interaction policies. Avante BSS is built on a modular architecture provides automation of all major business processes of the company. Depending on the needs, the solution can consist of the following products: - Convergent Billing System - Online Charging System - Workforce Management - Business Process Management - Customer Relationship Management - Product Catalog System - Campaign Management - Selfcare Portal - Data Management Platform - Loyalty Management - Mediation System - Service Provisioning - Account Management System - Customer Relationship Management - Partner Management System - Smart Control of Distribution - Interconnect Billing System -
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PortaSwitch
PortaOne
An integrated softswitch and billing platform that enables VoIP, OTT and telecom providers to configure, launch and monetize any type of communication services in IP networks: Unified Communications, Hosted IP PBX / IP Centrex, SIP Trunking, DID Management, OTT Voice, calling cards, VoLTE/VoWiFI. Key functional modules: Class 4 and 5 SIP softswitch for residential and enterprise telephony services; convergent online charging, billing and service provisioning solution (optional) PortaOne gives you the tools and solutions that allow you to proudly offer exceptional telecom services, work effectively, and stay competitive in your market. Be free to adapt and develop your own extensions thanks to open architecture and API. Receive fair pricing with unlimited lifelong license for all PortaOne products. From marketing an idea to instant product launch, get smooth delivery and fast monetization.Starting Price: One-time -
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RevX Revenue Management Platform
RevX Systems
RevX is an advanced billing and revenue management system for products-as-a-service. With RevX, businesses can connect, monetize, and manage communication, application, and managed services. The platform offers real-time charging, billing, and account management, multi-channel customer self-care, unlimited flexibility to define pricing and billing rules, support for product bundles, complex charging models, and subscriber entitlements, and so much more. The key to growth and customer retention is offering a low-touch / no-touch service with self-help tools and automated processing. The more your subscribers can do for themselves, the happier they’ll be while you spend less and grow! Sit back and let the system do the work! We provide automated recurring billing, payment processing, automated collections and carrier suspensions for non-payment, charging for overages, operational and regulatory email notifications, and daily reports are all part of our standard solution.Starting Price: $995.00/month -
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CSG Encompass
CSG International
In today’s digital world, operators need to do everything from creating personalized offers in real time to consumer markets of one, to managing enterprise customers with hundreds to thousands of relationships. This will require increasing process agility, go-to-market pricing and bundling flexibility, and precision insights across all operations, from customer care to network management, from charging to revenue management, from content to partner management and beyond. CSG Encompass is a single solution for real-time rating, charging and billing, reducing costs and increasing consistency across your organization. Launch new services and scale quickly with a future-proofed architecture that grows with your business. Offer any pricing model and accept any type of payment, and maintain a unified view of the customer with pre-integrated customer management. -
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Sweepr
Sweepr
Sweepr is an AI-powered digital care platform for service providers and smart home providers enabling superior digital customer care using personalized insights, leading to a category-defining level of digital resolution. Initial deployment in weeks, development in days, and improvement in real-time. Increase resolution accuracy with adaptive decisioning. Bespoke personalization tailored to each customer and their situation. Sweepr simplifies your self-care tech stack. Our no/low-code solution enables all of your data to be consumed and seamlessly turned into proactive and predictive insights to create immense value for your consumers. Full omnichannel support creates the ultimate convenience for customers, who can self-care 24/7 via the channel most convenient to them. Seamless delivery of channel-specific content provides consistent quality of care across diverse platforms. Customer Intent sits at the heart of Sweepr’s digital care model. -
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MaxBill
MaxBill
MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform. -
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CommVergence
CommSoft
Billing can be a complex process that requires careful attention-to-detail and demands top quality service. With iCommVergence, you can effectively provide billing for all of today’s current telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today. Take advantage of a single system, next-generation OSS/BSS solution that can help you: Conduct all of your billing functions from a single system. Implement table-driven functionality for extended flexibility. Deliver a superior CSR experience. Foster a converged multi-service environment. Develop a rules-driven engine for flexibility. Handle all billing, customer care, rating, trouble management, payment and POS functions. Integrate web-service driven technology to third parties. Realize flexible bundling and discounting options. Improve overall workflow processes. -
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Comarch Smart BSS
Comarch
Comarch Smart BSS is a comprehensive, all-in-one business support system. Our strong telecom pillars deliver customer-oriented service excellence inspired by recommendations of TM Forum and business partners’ guidelines. We streamline telco and non-telco businesses, by delivering flexibility in service definition and process execution. Smart BSS is supported by experienced technical and business-oriented specialists, ready to tailor our broad range of capabilities to your needs and challenges. We provide a single, integrated platform for various roles in your organization, covering sales agents, customer center employees, accountants, product managers, and technical service managers, and allowing you to define access permissions for individual users. Deliver customer satisfaction through smooth and seamless services. Ensure the highest quality of service through the simple, aesthetic self-care platform and smooth ticket management system. -
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CostGuard
IDI Billing Solutions
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition. -
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Cerillion BSS/OSS Suite
Cerillion
Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base. -
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Aradial
Aradial Technologies
For more than 20 years, Aradial Technologies has provided billing, policy control and AAA software to Internet service providers, both large and small. Smaller providers and High-end ISPs with millions of subscribers can easily integrate Aradial into their IT and Network infrastructures. Aradial offers products that open a whole new set of possibilities for ISPs, MNO/MVNO, Hotspots, WISP, LTE, FTTH, Mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs and Wireless LAN. More than 1000+ operators have purchased Aradial in 80 countries. Aradial Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM and PRM. Radius server for ISP, VOIP, DSL/PPPoE/ FTTH, MNO. An adaptation of the Convergent billing and AAA (Diameter & RADIUS) for LTE, LTE HSS, 3G Cellular/Mobile (3GPP, GSM and CDMA2000), PCRF, M2M Billing, etc. -
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OSS360
Advantage360 Software
OSS360 is a powerful module that is part of the Advantage360 suite. Providing true end-to-end operational support, OSS360 converges CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging,voice mail, IPTV, and CATV billing in a single end-to-end platform. Core components of OSS360 include carrier-level customer relationship management (CRM), promotions, marketing, and commissions management, trouble ticketing, accounts receivable, churn and credit scoring, and GL, AP, lockbox, among others. Our platform provides all necessary software to manage your end-to-end business. No need to purchase separate modules from different vendors and through middleware and separate technologies configure them to work. Key benefits of our platform include Past Due Treatment, a valuable process that allows rules to be configured that when subscribers are delinquent actions can be taken to ensure service. -
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Gigs
Gigs
Everything you need to launch phone and data plans, all in one place. Wholesale connectivity, checkout, payments, tax and compliance. We’ve built it, so you don’t have to. Start selling eSIMs and SIM cards with talk, text and data on the world’s best networks. Mix and match Gigs’ integrated suite of products to launch your own branded mobile service, and watch the revenue roll in. Launch a checkout and comprehensive plan management site in your own branding, without writing a single line of code. Manage recurring billing, refunds, taxes and payouts without integrating a 3rd party payment provider. Reduce support overhead by 95% with instant sales and always-on customer service. Resolve support queries with one click. Every subscription, metric, payment, SIM and device, all in one interface. Dashboard is always included, no matter what implementation path you choose. -
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Optius Digital OSS
SaskTel International
Optius Digital OSS provides pre-integrated modules for Service Order, Service/Resource Activation, Provisioning, and Inventory Management for fiber, copper, wireless and hybrid networks. Its intelligent assignment and order orchestration ensure services are activated right the first time. Optius is a modern solution designed and engineered by a leading-edge CSP with real-world operational experience. It provides one consolidated system that includes both software and services; centralizing data, processes, reporting, configuration, integration, testing, training, and maintenance all from one service provider. Optius integrates with Customer Relationship Management (CRM), Billing, and WorkForce Management (WFM) systems. Optius provides a consolidated solution to digitally transform your business, whether we provide you with partnered solutions for BSS, or we integrate with your current BSS systems. -
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Csmart Digital Self-Care Platform
Covalense Digital Solutions
Csmart Digital Self‑Care empowers telecom operators and service providers with a seamless, fully branded, omnichannel self‑service portal and app. It enables customers to manage plans, view usage, pay bills, raise & track support tickets, and troubleshoot common issues—all in real time. Built on cloud‑native architecture and TM Forum Open APIs, it features intuitive UX, AI‑powered chatbots for instant assistance, and personalized offers. Key highlights include: Unified Experience across mobile, web, and call centers Real-time Usage & Billing transparency AI‑Enabled Chat & Support for instant resolution Self‑Help Knowledge Base and guided diagnostics Dynamic Personalization through cross-sell/up-sell offers With secure, scalable multi‑tenant support and real-time analytics, the platform reduces support costs, boosts user satisfaction, and drives engagement—all while reinforcing brand loyalty.Starting Price: Custom -
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BeQuick
BeQuick Software
Capture, Retain, Delight Subscribers, with BeQuick BSS/OSS for Mobile. Create a higher level of confidence in your services and ultimately keep your customers happy. Make it easy for customers to manage their own accounts. Reach out to customers to increase sale opportunities or for simple reminders on account information. Make your billing support system work for YOU rather than chasing after other antiquated systems to get your billing right. Know exactly what your subscribers are being charged for your goods and services. Believe your invoices and statements are accurate and that your BSS will help you provide great customer service.Starting Price: $1.00/month -
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Omnia360
CHR Solutions
Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency. -
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Splynx
Splynx ISP Framework
Splynx is the industry-leading billing & management software that easily fits all ISP business requirements. Get rid of unnecessary platforms to save on operational costs. Splynx enables you to manage and streamline all segments of the ISP business. We provide exceptional support for our clients. Our team is always ready to provide immediate help when needed. We enable our clients to install Splynx on both on-premise or our cloud server. Your instance is backed-up every 6 hours to the encrypted server, so you would never lose your data. Our team will assist you to easily migrate from your current platform, exported Excel / CSV data or from any Radius server database. Set central customer authentication, blocking of non-payers, statistics of Internet usage, support of different equipment and vendors.Starting Price: $0.5 per subscriber -
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CANVAS Digital BSS
6D Technologies
CANVAS, powered by 6D Technologies, is a comprehensive 5G-Ready customer-centric Digital Business Support System (BSS) that allows CSPs to monetize operational expenses and meet real-time customer demands, providing a 360-degree view of the customer. This advanced Digital BSS platform automates business models and supports revenue streams, scaling future innovation through 5G, loT, Al/ML, Cloudification, and Big Data Analytics. Why Digital BSS for Your Digital Transformation? - 5G-powered Cloud-native Digital BSS to Monetize Operations - Open Ecosystem with TM Forum ODA Complaint Open APIs - Al/ML Analytics for Informed Decision Making - 360° CRM with Unified View Customers and Personalized Customer Care - Converged Platform with Revenue Driving Capabilities CANVAS, a modern Digital BSS Suite, enables CSPs to offer Al-powered, cloud-native, scalable customer experiences. It helps them monetize operations and support business models for future innovation. -
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CSG Singleview
CSG International
CSG Singleview is a comprehensive, convergent billing and revenue management platform designed to support communication service providers in monetizing evolving network assets and deploying new business models. It offers a unified architecture that integrates policy, rating, charging, and billing functions, enabling efficient management of diverse services and subscription models. The platform's intuitive user interface and step-by-step offer builder empower employees to configure new products without requiring advanced technical skills, facilitating rapid market entry. Singleview supports both cloud and on-premises deployments, efficiently handling tens of millions of subscribers and processing hundreds of millions of transactions in real-time. Singleview's flexibility allows CSPs to monetize services across various networks, including wireless, wireline, IP, and next-generation networks. -
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ZIRA
ZIRA
ZIRA Group offers an integrated Business Support System (BSS) designed to streamline telecom operations, including customer management, order processing, revenue management, and trading. Their AI-powered platform enhances telecom businesses by providing predictive insights, automation, and a flexible modular approach that simplifies the deployment and scaling of operations. ZIRA’s solutions are customizable, providing telecom providers with efficient tools to manage customer experiences, billing, and operations. The platform's low-code features enable telecom companies to adapt swiftly to changing business needs while improving operational efficiency and service delivery.Starting Price: $200.00/one-time/user -
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ESKA Digital Billing
ESKADENIA Software
ESKA® Digital Billing enables real-time billing in telecommunication networks. It has a flexible and powerful convergent rating engine that gives network operators a competitive advantage to be market leaders in the telecommunications industry. It provides an advanced system for the convergent billing of different services such as wireline, wireless and data networks. This powerful system provides many rich and valuable features such as supporting convergent billing of different telecom services, supporting multi-billing cycles with different frequencies and grace periods, supporting different charging methods such as advance, arrear and one-time charging. ESKA® Digital Billing enables telecom operators to manage their administrative and billing tasks effectively through the integration with other systems such as Customer Care. -
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IconWave Radius
iconwavetech
A complete end to end OSS/BSS Solution Platform which helps ISP's and telecom operator run their broadband business. The solution helps service providers streamline their operations , automate billing, reduce infrastructure costs and expand business at a faster pace. We believe in working as an extended team to our clients and understand the need of immediate support when needed. Due to no license purchase investments on database and OS , our solution helps reduce capital investments in hardware Infrastructure. Our solution is accessible to teams who are on the field and need instant access to data to perform their duties. Accessibility to data is provided through Mobile Apps. Our well defined processes and guidelines helps in easy and faster migration without hassels. Our solution is highly scaleble which can support million of subscribers from a single instance. -
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Convergent BSS
Capgemini
Hyper connectivity and Digital Convergence are changing the landscape for customers as well as enterprises providing communications and digital services for the digital lifestyle. Service Providers are increasingly facing pressure to introduce new products and services faster, and to constantly innovate and lower their costs to remain competitive in this fast changing world. While this problem is felt by every service provider in the industry, it is particularly challenging for smaller regional operators who have a loyal customer base, but are constrained by limited resources and increasing competitive pressures from Tier 1 players in the market. Superior Customer Experience, with real-time balance management and notifications, support for multi-channel ordering and customer care, and self service capabilities from the web and the device. -
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ALLinONE
Lifecycle Software
Super-agile billing software empowering MVNOs and operators to disrupt and excite the mobile landscape. With easily integrated billing and BSS solutions that scale as you grow, we help you power the future. Our software optimises and automates mission-critical billing and back-office processes, and also empowers businesses with 5G monetisation and innovative service propositions to disrupt traditional business models. We help you solve every type of billing and revenue management problem, putting you in the driving seat. Utilise our platforms to simplify and expand access to the MVNO, OTT, IoT and 5G markets, implementing our real-time Diameter OCS bridge platform as the core network access enabler. We enable disruptive MVNOs, providing billing and BSS solutions and expertise on set-up and ongoing revenue management. -
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Mavoco CMP
Mavoco
MAVOCO’s Connectivity Management Platform (CMP) is the most advanced carrier-grade solution for connectivity service providers to offer IoT connectivity services competitively and profitably. MAVOCO CMP automates all workflows used by MNOs to create, deliver, and monetize IoT connectivity services. Our complete BSS stack has an optimized cost structure that accommodates the low ARPU/high-volume nature of IoT. Multitenancy and overlay capabilities enable the interoperability between MNOs to switch between networks in different countries, ideal and cost-efficient for MNO groups and alliance partners. Connectivity service providers, resellers, or enterprises get a self-care service for SIM ordering, activation, and fully automated lifecycle management. Real-time monitoring, alarming & proactive maintenance help reduce operating costs. And self-care diagnostics and troubleshooting reduce to customer support tickets to a minimum and increase customer satisfaction. -
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JeraSoft Billing Platform
JeraSoft
JeraSoft Billing Platform is a multifunctional billing software for mobile and business telecoms such as business telephony, ISPs, CLECs, and more. With JeraSoft Billing Platform, users are able to automate the billing of various types of services. Jerasoft Billing Platform also enables users to automate routing, rating, and mediation processes while managing numerous subscribers.Starting Price: $1.00/month -
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LiveBank
LiveBank
LiveBank is a unique, fintech solution that helps financial institutions fill the gap between cost-effective, self-care ebanking and branches that are rich in advice and effective in terms of conversion rate. An omnichannel platform for instant and secure communication over chat, video, audio and social media, optimizing remote advisory processes. With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel. This virtual branch lets banks engage with the customer using dynamic offers and real-time, online assistance through Video & Voice Calls, Live Chat, Co-Browsing, Screen-Sharing, Secure File Exchanging, Digital Document Signature, Digital On-boarding (eKYC), Biometrics and many other features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers. -
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OmniCare
Sigma Software Solutions
Sigma Software’s OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes the barriers to delivering the next generation of real-time convergent experiences via a packaged solution of core real-time products and will drive subscriber acquisition, increase revenue and improve profitability. Sigma Software understands that accurate charging and billing is one of the most critical components of Quality of Experience (QoE) for Communication Services Providers (CSPs). OmniCare ™ enables unified management of any service, any network and any subscriber for CSPs. The solution provides true convergence – a single convergent billing system to handle prepaid traffic, real-time charging, wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, or SMS and various functionalities required for postpaid customers such as complex customer hierarchies, CDR re-rating, volume discounts, flexible reporting, roaming charging and interconnect charging. -
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IntegraTouch Symphony
IntegraTouch
The Symphony billing system gives you the power to introduce new products or applications quickly & easily, within your existing business systems. Integrate only the modules you need, or implement the full end-to-end solution and let our customizable, scalable solution grow with you. The real-time data transaction management and mediation provided by Symphony gives you visibility into your customers’ accounts—and the ability to more profitably manage those relationships. -
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TimelyBill
Bill Perfect Inc.
TimelyBill is a telecom billing and revenue management solution which facilitates service providers to introduce products, generate invoices, collect payments, offer bundles, share profit with partners, detect fraud and many other revenue related functions. We understand that no two organizations are alike. TimelyBill OSS / BSS was designed to provide maximum flexibility and reliability. TimelyBill puts you in control of your billing. Add or modify fields, labels, validation rules, permissions, store customer data in multiple languages, and more. TimelyBill includes full-featured components which target the needs of telecom and communications service providers.Starting Price: 2000 -
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Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
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Mavenir Digital Enablement (MDE)
Mavenir
The Mavenir Digital Enablement (MDE) platform helps CSPs innovate freely, respond to market demands quickly, and fully monetize new 5G business models. Mavenir’s Digital Enablement (MDE) is a cloud-native, catalog-driven digital BSS that enables CSPs to easily create new 5G digital offerings or complete the 5G network transformation with charging and mediation functions and can also be used to design a digital marketplace experience, bundling cross-industry partner products and services into unified offerings. MDE is built on a MACH (Microservice, API First, Cloud Native, Headless frontends) architecture that can run as a comprehensive BSS or importantly, as a digital overlay with existing legacy BSS for minimal risk and disruption. BSS digital overlay systems can help CSPs to maximize returns in the 5G era. -
41
UMT Unicorn 10
Usha Martin Technologies
UMT, with its latest light weight Customer Care & Convergent Billing suite Unicorn 10 (U10), a portfolio of pre-integrated products and business solutions, supports all lines of business and across technologies including 3G, 4G/LTE, WiMAX or Multi-play services. Unicorn, the convergent Customer Care & Billing solution from UMT, is built to improve customer experience across various verticals and geographies and enables service providers to remain competitive. Designed on layered technology in a brick-by-brick modular framework, Unicorn allows the service providers to phase their billing deployment depending on the budget and adapt their ad-hoc and planned requirements, rapidly and seamlessly. The system supports linking remote nodes or offices by a-web-based architecture and bill payments can be made at remote offices.Starting Price: $100000.00/one-time -
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Thryve
Thryve
Thryve is your 24/7 AI-powered companion for free emotional and well-being support. Dive into personalized self-care anytime, anywhere, and start your journey to a healthier, happier you today. And by the way, Thryve speaks 50+ languages. Start chatting online instantly with our no-download, easy-access approach to wellness guidance. Simply click the link below and start improving. Simply navigate to our Instagram, and send us a direct message to start. Our chatbot isn't just about responses; it's about meaningful engagements. Each interaction is an opportunity to grow, learn, and evolve. Discover the science behind nutrition, the art of mindfulness, and much more, all curated to educate and support you. Your journey to well-being starts with understanding yourself. Dive into self-discovery with our chatbot as your guide. Whether you're looking to educate yourself on nutrition, practice mindfulness through breathing, or explore other holistic practices.Starting Price: Free -
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Ericsson Digital BSS
Ericsson
Ericsson telecom charging and billing solutions are flexible, business-focused software solutions deployed in over 300 operators around the world. They are already supporting more than a billion customers worldwide, meeting the needs of operators, service providers and users alike. Spanning all B2C, B2B and B2B2X revenue streams, these solutions can help you evolve to capture and secure money streams and take advantage of business opportunities from both traditional telecom services as well as digital services, 5G and IoT. Plus, you’ll enjoy a converged platform that lets you handle all your users and services, regardless of payment option or access. Improve customer experience with data mediation that ensures correct data is collected from the network. Cloud-based, personalized and contextualized customer experience across multiple digital touchpoints. -
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One Healthcare Solution
One Healthcare Solution
Healthcare payers are transitioning from a volume-based to value-based payment model, meaning that medical professionals will only get paid for the success of care, rather than for conducting the care itself. This shift requires quality metrics to assess outcomes, which can only be achieved through consistently delivered care plans and comprehensive health data tracking. When the feedback loop of an intervention engine is achieved, the effectiveness of standardized interventions can be understood to improve national healthcare as a whole. Digital, standardized, dynamic, care plans will both augment the effectiveness of our limited supply of medical professionals and empower patients to engage in cost-effective self-care behaviors. Our experienced team provides patient-centered coordination along with advanced software solutions that reduce the burden of managing in-practice CCM. Remote patient monitoring enables medical professionals to track their patients in real-time. -
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Support Robotics
Support Robotics
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers. Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration. Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down. It lets your support agents see things from the customer's point of view - almost as good as a site visit.Starting Price: $55 - $75 /month/user -
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Enghouse Billing SaaS
Enghouse Networks
Enghouse Billing SaaS platform provides integrated order entry, order management, workflow, billing and provisioning capabilities via a Software as a Service (SaaS) business model. SaaS is enabling Service Providers to reduce time to revenue while delivering the ability to rapidly launch next-generation converged telecommunications services. Define and automate complex workflows through an integrated Business Process Management (BPM) system. An automated order process and provisioning platform with out-of-the-box integration to 3rd party systems. Out-of-the-box support for Salesforce, in addition to entitlement management, trouble ticketing and customer self-serve. Full support for e-Bill presentment, payment processing, AR management and GL integration. -
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Optiva BSS Platform
Optiva
The Optiva BSS Platform is an end-to-end customer and revenue management solution that monetizes innovative services and delivers a high-quality customer experience. The platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment to differentiate themselves from the competition and maximize profitability. The suite supports 2G through 5G on a single platform, giving operators the tools they need to deliver a more advanced and personalized user experience cost-effectively. Optiva BSS Platform is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization, and cross-service promotions to be delivered in real time. It is designed for the cloud and can be deployed in public and private environments, and it delivers rapid launch and lowers TCO. The suite addresses all the monetization requirements of a service provider. -
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With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX. Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
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Prodapt
Prodapt
With the ever-changing consumer demands, telcos must undergo a strategic transformation to survive and flourish in the digital marketplace. They need to innovate rapidly, offer new services, and support new integrations to ensure a positive customer experience. Prodapt helps telcos to transform their IT operations driven by next-gen technologies enabling them to become a Digital Service Provider (DSP). Our OSS/BSS transformation services helps Communication Service Providers (CSPs) to be agile, customer-centric and boosts their ability to launch new products and services at a faster pace. Market changes due to the unexpected global pandemic have accelerated the need for digital transformation in the CSP ecosystem. Given this scenario, CIOs are harnessing the rising potential of next-gen technologies to resolve the unprecedented implications created due to the pandemic. -
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FTS Billing
Formula Telecom Solutions
Fully configurable within hours to support new & innovative plans and services. Implement changes without vendor intervention. Work at the speed of marketing to deploy new promotions, marketing plans or services in hours and days – not months. Multi-dimensional convergence – payment, network & service. Real-time billing and charging – effectively handling prepaid, postpaid and hybrid accounts. Full range of services (voice, video and data), over multiple Network technologies (wireline, wireless and IP). Single charging engine, product catalog and customer management system. Flexible tool for increased efficiency and fast time to market of new offerings. Substantial reduction in OPEX and CAPEX. Manage complex and unique B2B, B2C and B2B2C relationships. Measurable and significant increase in subscriber satisfaction and retention. Substantial reduction in OPEX and CAPEX.
