Audience

Companies searching for a solution to manage and improve their operations

About Alemba Service Manager

Alemba Service Manager is a highly functional, ITIL-aligned IT Service Management tool with a specific focus on request fulfilment. Backed by 25 years of heritage, Alemba Service Manager enables users to respond quickly to business demands by dramatically reducing time to request fulfilment through automated workflowed integration.

Alemba’s unique pricing model takes into account different levels of participation in your organization, offering an interface for every kind of user.

With a strong consultancy background, unrivalled expertise in the Service Management market, and a strong focus on customer experience, Alemba is ideally positioned to deliver a successful, end-to-end Service Management project within your organization.

Integrations

API:
Yes, Alemba Service Manager offers API access

Ratings/Reviews

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Company Information

Alemba
Founded: 2007
United Kingdom
alemba.com

Videos and Screen Captures

Alemba Service Manager Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Alemba Service Manager Frequently Asked Questions

Q: What kinds of users and organization types does Alemba Service Manager work with?
Q: What languages does Alemba Service Manager support in their product?
Q: What kind of support options does Alemba Service Manager offer?
Q: What other applications or services does Alemba Service Manager integrate with?
Q: Does Alemba Service Manager have an API?
Q: What type of training does Alemba Service Manager provide?

Alemba Service Manager Product Features

CMDB

Change Management
Configuration Management
Data Visualization
IT Asset Management
Impact Management
License Management
Relationship Mapping
Device Auto Discovery
Performance Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Alemba Service Manager Additional Categories