Audience
Contact and call centers requiring a business telephony application to improve their services
About Alcatel-Lucent IP Desktop Softphone
For remote or mobile employees who are not always in a physical office, but need the functionality of a phone connected to a corporate network, a softphone application is a perfect solution. Modeled after the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a software application with an interface just like a business phone. The app can be installed in minutes on a computer (PC or Mac), tablet or smartphone (running iOS or Android). Just connect to the internet via a corporate virtual private network (VPN) connection and you'll be able to make and receive phone calls as if you're part of the corporate telephony network. Get all the features of your office desk phone on a computer, smartphone, or tablet. Access the corporate telephony network remotely, make and receive calls anywhere. Off-site connection wherever the user can connect to the company’s IP network via VPN (Ethernet, Wi-Fi, 3G/4G cellular).