Audience

Contact and call centers requiring a business telephony application to improve their services

About Alcatel-Lucent IP Desktop Softphone

For remote or mobile employees who are not always in a physical office, but need the functionality of a phone connected to a corporate network, a softphone application is a perfect solution. Modeled after the Alcatel-Lucent 8068 Premium DeskPhone, the Alcatel-Lucent IP Desktop Softphone is a software application with an interface just like a business phone. The app can be installed in minutes on a computer (PC or Mac), tablet or smartphone (running iOS or Android). Just connect to the internet via a corporate virtual private network (VPN) connection and you'll be able to make and receive phone calls as if you're part of the corporate telephony network. Get all the features of your office desk phone on a computer, smartphone, or tablet. Access the corporate telephony network remotely, make and receive calls anywhere. Off-site connection wherever the user can connect to the company’s IP network via VPN (Ethernet, Wi-Fi, 3G/4G cellular).

Integrations

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Company Information

Alcatel-Lucent
Founded: 2014
France
www.al-enterprise.com/en/products/applications/ip-desktop-softphone

Videos and Screen Captures

Alcatel-Lucent IP Desktop Softphone Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Alcatel-Lucent IP Desktop Softphone Frequently Asked Questions

Q: What kinds of users and organization types does Alcatel-Lucent IP Desktop Softphone work with?
Q: What languages does Alcatel-Lucent IP Desktop Softphone support in their product?
Q: What kind of support options does Alcatel-Lucent IP Desktop Softphone offer?
Q: Does Alcatel-Lucent IP Desktop Softphone have a mobile app?
Q: What type of training does Alcatel-Lucent IP Desktop Softphone provide?

Alcatel-Lucent IP Desktop Softphone Product Features

Softphone

Audio / Video Conferencing
Call Recording
Contact Management
Caller Identification
Fax Management
Call Transfer
Chat / Messaging
Call Logging