Audience
Companies in need of a platform for all their customer data, activity, and metrics
About Akita
Managing customers is difficult. Make it easy with Akita, the hub for all your customer data, activity, and metrics. Try us for an engaged, healthy, and growing customer base. Akita lets you setup unlimited Customer alerts so you can take action when a customer is at risk of churn or ripe for upselling. Akita allows you to create powerful Customer segments; enabling you to tailor your Customer Success efforts to each customer's unique requirements. Trigger pre-defined workflows in response to Customer behavior or attributes. Create tasks and send messages directly from your own mailbox. Automate your Customer Success workflows and free up your time for more high-value tasks. Akita's Customer Success planner helps you create, schedule and manage your tasks from one simple interface so you can streamline your day-to-day workflow. Akita provides the most powerful Customer Health Scoring in the market giving you at-a-glance information about each customer.
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Company Information
Akita
Founded: 2014
Ireland
www.akitaapp.com
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Product Details
Platforms Supported
Cloud
Android
iPhone
iPad
Training
Documentation
Webinars
Live Online
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Online
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Akita Frequently Asked Questions
Akita Product Features
Business Intelligence
Benchmarking
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Profitability Analysis
Trend / Problem Indicators
Visual Analytics
Ad Hoc Reports
Budgeting & Forecasting
Dashboard
Natural Language Generation (NLG)
Strategic Planning
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
